8x8（8x8.com）在 OK.one 的综合评分为 3.2 分（满分 5 分），基于本站收录的 63 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：54% 给出 4 星及以上，同时 33% 打了 1 星；商家回复了 38% 的差评。数据最后更新于 2026-08-10。
支持非常好，非常感谢 24 小时内的跟进，以确保一切正常运行，没有任何问题。
Dear Harold, Thank you for your feedback! We're pleased to hear that you had a positive experience with our support team and appreciated the follow-up to ensure everything was working smoothly. Your satisfaction is important to us, and we’re committed to maintaining high standards of support.
这是一项很棒的服务，可在移动和桌面设备上使用，非常方便地将我的工作和个人生活分开。
Hi Reid, Thank you for your feedback! We're glad to hear that 8x8 Work effectively helps you maintain a balance between your work and personal life across both mobile and desktop devices.
您无法找到现场人员来提供任何客户服务。您必须提交服务请求并希望在几天内得到答复。
Hi Mark, Thank you for sharing your experience. We apologize for the inconvenience caused by the delay in customer service responses. Your feedback is important to us, and we're working on improving support availability to ensure quicker assistance and resolution times.
该应用程序让一切变得更加简单！我真的很喜欢一切都如此详细，它根本不会让我的同事和我自己感到困惑。通话信号始终流畅、清晰。
Hi Gabby, Thank you for your positive feedback! We're delighted to hear that the app has simplified your experience and provides clear, reliable call signals. It's great to know that the detailed layout helps avoid confusion for you and your coworkers.
机场很好
Dear Customer, Thank you for your feedback! We're pleased to know that you had a positive experience with our support team.
仍在等待解决问题。
Dear Carmel, we are sorry your issue has not been resolved. I have contacted the department dealing with your request, they will be in contact shortly. We apologise for the inconvenience.
Dear Customer, Thank you for your feedback! We're delighted to hear that you find 8x8 both reliable and easy to use.
W 使用 8x8 已经一年了，在那段时间里，只出现过一次故障，但很快就得到了非常高效的解决。 它为我们提供了总机和分机的所有功能，没有任何麻烦，而且成本仅为一小部分。 我相信，如果我们更深入地研究它的功能，我们可以使用它的更多功能，但是，对于我们非常基础的专业知识水平来说，它非常棒。
Dear Customer, Thank you for your wonderful feedback! We're thrilled to hear that 8x8 has been a hassle-free, cost-effective solution for your communication needs. It's great that the system has served you well. Should you decide to explore more of its features, we're here to assist and ensure you get the most out of it.
他们无能为力。 电话系统已停机 5 个多月
Hi Kent, we are sorry yo hear you have had issues lasting such a long time. I have reached out to you so we can assist further.
我一直遇到地板上的电话（CSR）掉线的问题。 我已经让我的 IT 公司（ICS）与你们合作，但你们仍然没有为我们提供解决方案。
Hi Rich, I'm sorry you have been having issues that have not yet been resolved. I can see our Support Team are currently troubleshooting this issue with you. We are commited to resolving this for you.
尽管没有 8x8 的错误，但我们还是花费了大量的时间来找到解决方案，并通过电子邮件和口头进行了许多不同的沟通。 我知道像我这样的客户必须与 ISP（在本例中为 Astound）和 8x8 打交道，因此有不同的方法。 不管怎样，Astound 昨天来了，安装了一个新的调制解调器/路由器，现在系统似乎工作正常。 另外，我昨天与你们的技术人员的沟通很快就解决了我的呼叫转移规则。 再说一次，这不是 8x8 的错，而是获得解决方案的时机是 3 颗星而不是 5 颗星的原因。Art Berard
Hi Art, Thank you for your understanding and patience. We're glad to hear the system is now working well after the modem/router update and that our tech team was able to resolve your call forwarding rules promptly. Thank you for your feedback.
Hi Gustav, we're pleased to hear you and a prompt response. We appreciate your feedback.
我确实喜欢 8x8，而且不仅在我的办公室，而且在我的家里也有它。有时拨打电话很困难，有时必须重新拨号。 有时声音断断续续，但 98% 的情况下效果都很好。这些功能非常强大，可以通过任何计算机进行编程，并且可以通过手机访问许多功能
Dear Customer, Thank you for your feedback! We're thrilled to hear that you use 8x8 both at the office and home, and appreciate your satisfaction with its features and accessibility. We're sorry to hear about the occasional issues with outgoing calls and voice quality, and we're working to improve consistency. Your input helps us refine our service to ensure a smoother experience.
8x8 Inc 是一个骗子 VOIP 提供商，首先在协议中他们写道 8x8 可以在没有通知的情况下提高价格，然后在消费者不知情的情况下将价格提高三倍。因为他们已经签署了 PAD，并且客户无法向 8x8 Inc. 退款。 避免 8x8 Inc. 消费者无法从骗子 voip 中获胜。
Dear Customer, we're sorry you feel you have had a bad experience with 8x8. We appreciate your feedback.
Hi Gail, Thank you for your feedback! We're thrilled to hear that you're satisfied with our service. Your support is greatly appreciated, and we're committed to maintaining this level of excellence.
您无法通过 IVR/AA 阻止呼叫者；您不能给内部用户的手机发短信；最近的通话在分析中显示的时间很长； IVR/AA 中需要更多选择，例如下班后和另一顿午餐，而不仅仅是开放式、封闭式午餐；备用菜单必须手动完成；直拨号码也应该像 Ring Central 一样用作传真号码；前台需要更多选择；当其他用户应答时，用户呼叫日志不会在应用程序中显示来自响铃组的呼叫，但会在桌面电话上显示这些呼叫；驻留和转接呼叫时，带有响铃组名称的来电显示会丢失；更新应用程序后，耳机的内置呼叫控制无法再工作...更新后总会出现问题、功能丢失等。
Dear Evelyn, Thank you for sharing your detailed feedback. We understand the importance of these features to you and appreciate your patience. We will make our Product Team aware of features you have requested.
很高兴见到 8x8 同事并讨论我们目前在许可范围内未使用的功能，很高兴听到即将推出的 Beta 计划和路线图。 这些演示确实很有洞察力。 在系统增强方面有很多值得思考和进步的地方。
Dear Seema, Thank you for sharing your experience! It’s wonderful to hear that your meeting with 8x8 colleagues and exploring features was useful. We look forward to supporting your progress and helping you maximize your use of 8x8 products.
你们的服务很好。这是非常可靠的。当我离开办公室时，可以轻松访问语音邮件系统。我向其他人介绍 8x8 及其可靠性。
Hi William, Thank you for your positive feedback! We're delighted to hear that you're satisfied with the reliability and accessibility of our voicemail system, especially while away from the office. Your recommendations mean a lot to us.
令人惊叹的产品。易于使用，100% 正常工作，拥有我想要的所有功能。
Dear Sam, Thank you for your fantastic feedback! We're delighted to hear that you find the product amazing, easy to use, and fully reliable. We appreciate your support.
自 2021 年以来，我一直使用 8X8 进行所有个人和商务通话和短信，他们始终拥有可靠、快速、正确和流畅的操作系统。另外，他们的客户支持非常好。
Dear Customer, Thank you for your loyalty and for sharing your positive experience with 8x8! We're thrilled to hear that our systems have consistently met your personal and business needs with reliability and efficiency, and that our customer support has been excellent. Your satisfaction and trust mean a lot to us.
共 63 条符合条件的评价