Adore Me

Hi Karen! Thanks for contacting us!   I'm afraid that we didn't catch your request. Can you please specify your inquiry so I can help you as best as possible?     Sorry for the extra step here, we just want to be sure we have all the information to give you the best resolution possible at the moment.   You can always reply to this email with the necessary details so I can help further, or you can also give us a direct call at 1-800-433-2367, Monday to Sunday, 8:30 am - 8:30 pm EST.   If you need anything else, we’re here to support you.    Best,

Hello Brittany, Thank you for taking the time to share your feedback—we truly appreciate your honesty. We understand that the recent changes, including the end of our VIP Membership program and updates to pricing, may feel like a significant shift. As of February 28, 2026, the VIP program was officially discontinued as part of our effort to create a more flexible shopping experience, with no recurring charges. We recognize that these updates may not feel like the same value as before, and we’re sorry to hear that your expectations were not met. Your feedback regarding pricing and customer service has been shared with our team, as we continue working to improve the overall experience we offer. We truly value the time you’ve spent with us and appreciate you sharing your perspective as it helps us continue improving our services. Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.     Kind regards,    Adore Me  [email protected]

Hi, Thanks for contacting us! I'm here to handle any concern which you may have. **It looks like I can't find your Adore Me account using the info you've shared so far. Once I find your account, I'll be able to help you ASAP.** ***Please help me find it by sharing any or all of the pieces of info listed below.*** - All possible email addresses that may be linked to your Adore Me account :: - An order number, if applicable :: - Your Adore Me account's billing/shipping address :: *Thank you in advance for this info!* Hope to hear from you soon! Best,

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Hello Gillian, Thank you for taking the time to write this review. We are very sorry for the difficulties that you have encountered. Indeed, these changes in our product stocking are highly regrettable, especially that this is not the kind of service that we aim for, neither the impression that we want you to have towards Adore Me. We always wish to ensure a great customer experience and minimize any discomfort as much as possible. We're really sorry that the items you requested weren't delivered. We always guarantee assistance whatever may happen to your package. If there is anything else that we can assist you with at this time, please let us know. Best regards,

Hi Alex, Thank you for your review, we are very sorry to hear this!  It seems like you may have selected the VIP membership option at checkout. We do describe this program during checkout, with email correspondence after your first purchase and at the beginning of each month.  This ensures you have all the necessary information to fully understand the VIP program. You have no obligation to buy every month. All you need to do is visit your showroom before the fifth and either shop or skip.  The details can also be found below at 'how it works': http://www.adoreme.com/how_it_works  Rest assured that we are following the feedback that we are receiving and we do intend to act on it as soon as possible. Therefore, your review has been forwarded to the relevant teams to be reviewed and taken into consideration. We'll do our best to continuously improve the services and the products that we currently offer to accommodate our customer's needs and wants.  If there is anything that we can assist you with at this time, please email us. Our customer service is available to help you with any issues you may have.  Kind regards,  Adore Me  [email protected]

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Hi Zia!  Thank you so much for taking the time to review us.   We apologize for any inconvenience the quality of our products may have caused.  I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.  We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.   Please let us know if there is anything further we may do to help.  Kind regards, Adore Me   [email protected]

Hi,   Thank you for your feedback! It is truly important for us to know your opinion regarding our products and services.  In order for us to better assist you, can you please clarify, by email or phone the nature of your concern?  Unfortunately, we are unable to identify your account through this application.   Best regards, Adore Me  [email protected]

Hi there, Thank you for your review, we are very sorry to hear this!  It seems like you may have selected the VIP membership option at checkout. We do describe this program during checkout, with email correspondence after your first purchase and at the beginning of each month.  This ensures you have all the necessary information to fully understand the VIP program. You have no obligation to buy every month. All you need to do is visit your showroom before the fifth and either shop or skip. The details can also be found below at 'how it works': http://www.adoreme.com/how_it_works  Rest assured that we are following the feedback that we are receiving and we do intend to act on it as soon as possible. Therefore, your review has been forwarded to the relevant teams to be reviewed and taken into consideration. We'll do our best to continuously improve the services and the products that we currently offer to accommodate our customer's needs and wants.  If there is anything that we can assist you with at this time, please email us. Our customer service is available to help you with any issues you may have. Kind regards,  Adore Me [email protected] (mailto:[email protected] Take care & have an adorable day!  Kindly,

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Hi Lea,  Thanks for taking the time to review us.  So sorry to hear that we did not meet your expectations with the products you received.  Rest assured that your feedback was already sent to the Design Team to be reviewed, as one of our goals is to continuously improve and expand the styles that we currently offer, in order to accommodate our customers’ needs and wants.  We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.  If there is anything else that we can assist you with at this time, please let us know.    Best regards,       Adore Me    [email protected]

Hi Amanda,   Thank you for your feedback!  It is truly important for us to know your opinion regarding our products and services.   In order for us to better assist you, can you please clarify, by email or phone the nature of your concern?  Unfortunately, we are unable to identify your account through this application.   Best regards, Adore Me  [email protected]

Hi Lida, I’m happy to confirm that your refund of $93.85 has been successfully processed! You will receive a separate email confirmation with the transaction details shortly. Please let me know if you need any other assistance! Best,

Hello Bek,  Thank you for letting us know, we will definitely take this under advisement!   We deeply apologize for the inconvenience this unfortunate occurrence may have caused with your order.  I see that you were help to ship and expedite your order as we want you to have a great experience. Rest assured that we are following the feedback that we are receiving and we do intend to act on it as soon as possible. Our customer service is available to help you with any issues you may have.    Kind regards,