Wonderful products and fast delivery …
Great company fast shipping and lovey well made products. I love them will be ordering more soon
About Adore Me
Data updated- Website
- adoreme.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 59 reviews
- Replies to negative
- 79% (82/104)
Do you own Adore Me? Claim this profile for free and start replying to reviews.
About this business
Adore Me is an online subscription-based lingerie boutique, selling high-quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and sleepwear from XS-6XL, these gorgeous styles are rocking the intimates industry.Our Story: http://www.adoreme.com/our_story.htmlHow The Membership Works: http://www.adoreme.com/how_it_worksQuestions, comments? We want to hear from you!Live chat on site1-800-433-2367 (8:30-8:30 M-S EST)www.adoreme.com
Written by the business, not verified by us.Is Adore Me legit?
Adore Me (adoreme.com) has a 2.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. Opinions are polarized: 41% rate it 4 stars or higher while 44% give 1 star; The business has replied to 79% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers had a great experience with this company. Shoppers frequently share that the online ordering process is remarkably simple and straightforward, while packages arrive impressively fast and the clothing items feel wonderful. Enthusiastic consumers love the attractive styles, mentioning that the pieces are comfortable to wear and the overall lingerie selection remains exceptionally good. However, some customers also noted frustrating delivery delays that took several months, alongside persistent difficulties when trying to secure prompt monetary refunds. A few people additionally experienced unhelpful customer support teams, unexpected automated subscription charges, and noticeable sizing inconsistencies across different repeat purchases.
Auto-generated from all reviews of this business. For reference only.What people say
Avoid this retailer!
They ship from China so the sizes are incredibly small. I know this and order up several sizes, but even then the measurements of the descriptions do not equal those of the actual clothes. AND, it is incredibly difficult to receive a refund. They count 30 days from when they ship, and then throw every curveball to make sure you don't reach assistance within 30 days. Emailing customer service is worthless as it is all automated. Avoid this retailer!
Lingerie selection is always good and sexy
Lingerie selection is always good. The clarence price are terrific. And the lingerie is soooo sexy!
Amazing selection
Amazing selection, prices and quality.
Overall 5 star experience
Overall the clothes fit properly and will suit my purpose. I had no issues with the order or shipping process. The larger orders I purchased arrived in two weeks while the smaller, single-item purchases arrived within one week. The bras I ordered are comfy and the rest of the clothing seems to be good quality.
Ayesha CumberbatchUnited States · 1 review · Experienced 2026-07-14 ·
DONT SHOP HERE
DONT SHOP HERE! THEY DON'T SHIP ITEMS AND WILL UPCHARGE FOR EXPEDITED SHIPPING. THEIR REPS REFUSE TO REFUND MONEY
The ordering was extremely easy
The ordering was extremely easy. Adore Me has awesome selections. The prices are great. The products are of great quality. The time to receive the order is exceptionally fast.
BUY AT YOUR OWN RISK
I ordered this set. Waited two weeks for the longest shipping time ever. Then only half the set showed up. I called customer service and they told me it was up to me to complete an exchange and hope they don’t screw up next time. No one apologized to me until I directly asked why they hadn’t. I will never order from Adore Me again. The LEAST we should be able to expect for these prices is being given what we actually paid for.
I love everything I get from this site…
I love everything I get from this site and my husband enjoys the items too.
Scam website - will never refund
EDIT: After another angry email and posting bad reviews, they have now closed my case saying that the items were 'missing' and refusing me a refund, even though I have proof they were send. And as though it cost $30 to send an empty envelope?? Those clothes were returned, I have proof, and now I have no money and no items. Disgusting scam. Believe the bad reviews- this company is a scam. Promised me a refund 2 months ago, now they've stopped all contact. Returned the clothes because they were worse than Shein in quality, and didn't fit as the sizing chart said they would. Don't believe the website pictures, everything is the worst possible quality, scratchy, incorrectly sized, and nothing like advertised. I've since seen many other reviews saying the same thing. They seem to use bots or pay people to pump out good reviews. Absolutely do not buy from here!
Can be hit or miss
I have been ordering from Adoreme since 2017 and I think that products can really be hit or miss here. I have always had good experiences ordering panties/underwear, but for bras I've had really mixed experiences, since sometimes my size will not fit me at all, and other times products are true to size. I think this company usually designs bras for the same breast types, and I think as the shopper you have to pay a lot of attention as to how the bra is shaped and fits the model before going through with a purchase. If you are clever about how you buy things, you can get the cutest bras from here!
Kristal MarisUnited States · 2 reviews · Verified · Experienced 2025-06-30 ·
Best lingerie on the market for the…
Best lingerie on the market for the price.
Reply from Adore Me2026-05-27
Error fetching data: You must provide either email, memberId, or mobileNumber
Gregory BakerUnited States · 1 review · Experienced 2026-05-11 ·
AM used to have fantastic customer…
AM used to have fantastic customer service. Up until this year when they changed their loyalty program, there was a drop in quality of customer service. This has been most noticeable with returns. I am in their top loyalty tier and I have been trying to return a bra from over two months ago. The customer service dept will not answer my emails. They don’t seem to care anymore about customer satisfaction. I’ve spent over two thousand dollars at their store the last two years due to my cup size increasing three cups; but they appear ready to drop me over one single bra return. They are clearly under new management and are trying to cut costs. As of this year, bras no longer come with panties, even though they are the same price as last year. This company is going to go down hard this year. A real shame!
Reply from Adore Me2026-05-27
Error fetching data: You must provide either email, memberId, or mobileNumber
Terrible Customer Service..
Terrible Customer Service... I'm a 5 YEAR member, and the system did not count my Birthday discount, so I canceled the order, as instructed, and reordered. This time it did not count a $15 discount (which I earned). After calling and several emails to the 'higher ups' they could not (or more like 'would' not) honor the discount, saying they cannot 'reactivate' it. Ok, so just activate a NEW one and keep me happy... but no. So Adore Me you have lost a customer because you will NOT honor a $15 discount, which was never use. Stunningly poor resolution!
Isabella BackertUnited States · 1 review · Experienced 2026-03-20 ·
I honestly would not recommend buying…
I honestly would not recommend buying bras from Adore Me. The quality has seriously gone downhill. The bras might look cute online, but once you actually get them, they feel cheap, don’t hold up well, and the sizing can be completely inconsistent. A lot of people have had issues with stitching coming apart or the fit being totally off, even when ordering the same size. What’s even worse is the return process. If you end up not liking what you bought, you’re stuck dealing with a frustrating and slow system. Even after they receive your returned items, refunds can take up to 30 days to process, which is honestly ridiculou, despite the company already having the items returned to them. On top of that, they even charge a restocking fee which is robbery. Overall, it just doesn’t feel worth it. Between the declining quality, inconsistent sizing, and slow refunds, you’re better off saving your money and buying from a brand that actually stands behind their products.
Reply from Adore Me2026-04-03
Error fetching data: You must provide either email, memberId, or mobileNumber
I was a huge fan of Adoreme for 8…
I was a huge fan of Adoreme for 8 years. I'm talking I was hooked. Lingerie, swimsuits, bra and panty sets. Im a 38D. Consistent fit, quality and great customer service. The last 2 years they have gone downhill. Uncomfortable and inconsistent fit, discontinued top selling sets. And now apparently nothing comes as a set. Want a sexy bra with a matching panty? Good luck with that. So very disappointed.
I was a customer for years until…
I was a customer for years until products started getting horribly in consistent in sizing and quality. They didn't just do away with the VIP program they also don't sell bra's and panties as sets anymore. It is now almost double the cost.
Courtney MorganUnited States · 1 review · Experienced 2026-02-16 ·
LOW QUALITY -- Shipping & customer service
One word... YUCK. I would never purchase from this brand again. Multiple issues with my orders, and when I called to resolve the issue? They had some crusty, RUDE AF straight man answering the phone asking me about my lingerie?! Uncomfortable. I emailed the company and mentioned I was put off by the person I spoke to and they responded with the p.c. "We give everyone a chance regardless of gender, etc" girrl, you must be joking. Poor customer service, poor quality products -- this company messes constantly and you won't catch them apologizing! :)
Reply from Adore Me2026-03-17
Hello, Thanks for sharing your feedback with us. We appreciate it! *Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.* We apologize for not living up to your expectations. I shared your feedback with the relevant team for review. - We aim to better cater to your needs in the future! If you need assistance with anything else, please let me know. We're here to support you! Best,
Beware when you send your Elite Box…
Beware when you send your Elite Box back. They will charge you even when you send everything back. Horrible customer service. I also think they don’t look at your previous orders so in the Elite Box you will receive the same product over again. Just lost a very good customer. Will not recommend Elite Box. Everything changed when Victoria Secret bought Adore Me 🤷🏻♀️so sad 😢
Reply from Adore Me2026-03-24
Hi Dieneka, Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how surprising it may have been that your return did not pass our warehouse inspection. To help avoid situations like this in the future, we kindly recommend ensuring that all items are returned in full, in their original packaging, and in new, unworn condition with all tags attached. Returns should also be securely sealed in clean packaging to help prevent any damage, loss, or issues during transit. We also appreciate you pointing out your concern about receiving repeated items in your Elite Box. Our selections are based on availability and past preferences, but we understand how disappointing it can be to receive similar products, and your feedback helps us continue improving this experience. We’re sorry to hear that this situation led to your decision to cancel your subscription, and we regret losing you as a valued customer. Thank you again for your honest feedback. If you need further assistance, please call us at +1 (800) 433 2367 Monday - Sunday 8:30 AM - 8:30 PM EST. We’re here to help! Best regards, Adore Me [email protected]
Comfy and fit well!
I always love to order from adore me. The fit is perfect and the feel is so comfortable.
Reply from Adore Me2026-03-16
Hi Sierra, Thanks for contacting us! First of all, I am sorry for the delay in responding. I’ll be more than happy to assist you today. Thank you so much for your kind words! We’re truly happy to hear that you always love ordering from Adore Me and that the fit and comfort of our items have been perfect for you. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If there’s anything else we can help you with, please don’t hesitate to let us know — it’s okay, I can fix the issue for you and I’ll be more than happy to assist you. If you have any questions, please call us at +1 (800) 433 2367 Monday - Sunday 8:30 AM - 8:30 PM EST. We’re here to help! All the best Have a Wonderful Day!
HerRoom
Shapellx
Lovehoney
Rainbow Shops
MARIEMUR
Fabletics US
Exotea
lesbelles.co