Adore Me

Always true to size

Changed the VIP program

Changed the VIP program and now the cost of everything has increased drastically. The price hike is obnoxious and outlandishly expensive. A nightgown slip that used to be $39.95 is now $54.95. I understand getting rid of the subscription program but to also drastically increase the cost of everything by a significant amount seems like a great way to lose a lot of customers. I have credits to use and then I’m done with them. In a world where everything is already really expensive I’m not going to buy special purchase items from a company that raises prices so much. They changed a lot of things for the worse. The customer service has already diminished a lot so this is just the final straw.

Alcinette CassamajorUnited States · 1 review · Experienced 2026-02-05 · Posted 2026-03-08

I had a very bad experience ordering…

I had a very bad experience ordering from Adore Me. I placed my order on February 5, 2026, but I did not receive it until March 6, 2026. I called customer service multiple times asking for help, but no one was able to assist me. Each time I called, I was simply told to keep waiting for the items. These items were ordered for a special occasion, which had already passed by the time they finally arrived. I was very disappointed that no one tried to offer a solution or provide meaningful support. One agent even asked me to contact United States Postal Service myself to find out what happened to the package. Overall, the experience was very frustrating, and because of this, I will not be ordering from them again.

DawnUnited States · 2 reviews · Experienced 2026-02-26 · Posted 2026-03-06

Potential Scam Company

I placed my order and they charged my credit card but on the day my order was supposed to be delivered I could no longer track my order and there was no record of my order on their website. I had to open a dispute with my credit card company. Avoid this company. I believe it's a scam. 3/6/26 UPDATE: See below "company" response as proof of my claim that this place is a scam.

Bonnie AllenUnited States · 1 review · Experienced 2025-12-05 · Posted 2026-02-19

Never sent product. Took my money.

I placed an order with Adore Me on December 5, 2025, it is now February 19, 2026 and I have not received my order. I have tried reaching out the company multiple times (through their customer service link on their website, and also through their social media) There has been zero attempt to make this right. This has been an awful disappointing experience. Avoid buying from this company at all costs!

Yummy MarshmallowUnited States · 2 reviews · Experienced 2026-02-14 · Posted 2026-02-15

Good quality. Majority items out of stock.

A solid place to buy nice quality and cute items. Sadly majority of items I originally wanted didn't have my size or were out of stock. However, the items I did purchase came fast and were very beautiful.

Lots of cute stuff out of stock

Lots of cute stuff, most of it out of stock. When trying to check out, it makes you "hold button to prove you're human" and it never works, keeps saying "please try again" over and over. I finally gave up. If the website worked I'd probably like it, but since you can't actually buy anything it's a very bad experience.

gillianUnited States · 1 review · Experienced 2026-01-25 · Posted 2026-02-05

oversold

waited over a week after ordering for them to tell me they no longer have the items I ordered. its a shame I would have loved them seems like it was a limited valentines drop. but they need to be more organized about over selling items. + like 90% of the store is always out of stock.

Alex EllaIsrael · 6 reviews · Experienced 2026-01-29 · Posted 2026-01-29

Scammers

Scammers. Firstly they offered VIP discount. Then after receiving the goods which looked so cheap they started charging me a money without my authorization calling it a store credit. I found out it just accidentally. I requested the refund. Called my bank. They intervened. I then learned that they made me sign up for an automated subscription during my first purchase. Still trying to cancel it and my account . Can not succeed. Total scam.

Unethical Sales Practices

Not only are the products from this company cheap and miss sized, fulfillment takes two weeks and out of three orders I have received, two were fulfilled incorrectly requiring me to talk to customer service and return the items that were sent incorrectly via USPS and await the correct items to be sent to me. But the best was my recent order, where everything I ordered was marked final sale - ON THE RECEIPT. Please note – I have never in my life purchased anything final sale that cannot be returned. And in looking at the Adore Me website today, the items that I ordered that were marked final sale on my receipt are not marked final sale on the website. That’s right, COMPLETELY UNETHICAL sales practices designed to ensure they keep your money. So in this shipment, there were two items that were not viable. One was shown as opaque on the website and yet was 100% transparent and the other was two sizes too small. When I called to discuss with them that they were not marked final sale when I bought them, they said there was nothing they could do, but would extend me a one time courtesy of allowing me to exchange for an in-store credit. They said they would adjust my account so that these two items could be returned and I could receive a store credit. Not my cash back, but a store credit. However, the customer service rep did not adjust the items and after multiple calls with the customer service line, I still am not able to return them - even for a store credit. The minute I get my store credit and deplete it, I am canceling my membership and never purchasing from this SCAM company again. BEWARE!

zia wrennUnited States · 3 reviews · Verified · Experienced 2025-01-31 · Posted 2026-01-16

My adore me box was pretty good and I…

My adore me box was pretty good and I thought most things were cute. Just the quality let me down…things felt flimsy and cheap to me and I didn’t see a lot of reason to buy them. Sorry! Hopefully next time can be better

L AUnited States · 1 review · Experienced 2026-01-13 · Posted 2026-01-13

I would give 0 stars

I recently made a purchase and did a return because I do not feel the quality is there anymore. You have to pay a restocking fee as well. I returned my items a month ago and have yet to be refunded. Customer service gives me the run around every time I reach out. I've been told it takes 30 days for them to inspect and then initiate a refund. This is completely unacceptable and unprofessional from a company. The customer service displays a lack of care and are not helpful whatsoever. I called the last day of the "30 days" and was told again I need to wait because the inspection isn't done. We aren't selling diamonds here, complete fabrication in my opinion to hold on to your money. I will not be purchasing from here anymore.

Terrible customer service and problems with receiving my order.

I placed an order with. Shortly after placing my order, I received an email letting me know that my order would ship in 2 to 3 business days. Two days later I received a email saying that processing was going to be delayed. It’s been 3 weeks and I still do not have my product. I called customer service and they told me they can’t tell me when I will receive it. when I asked to speak to a supervisor, I was told that you can if you want to, but they’re gonna tell you the same thing that I did. I asked for a refund and was told that because my order was processing I couldn’t get a refund, but when I got my item, I could send it back for a refund, which makes no sense at all. The next day I received an email letting me know they were giving me a five dollar credit towards my next purchase. Needless to say, I will never do business with this company again.

GeeWizUnited States · 1 review · Experienced 2026-01-05 · Posted 2026-01-06

Total scam

Total scam. If you order they keep your cc info on file and start a recurring charge. When you select contact merchant from cc charge. The website doesnt exist. To cancel on line from their sales website, they require you sign up. Scam. Blocked charges on my card. Reported to fraud department.

I placed an order on 11/30/25 that was…

I placed an order on 11/30/25 that was supposed to to ship and be delivered by December 5-10/25. I gave it some time as the end of year usually means delayed deliveries. By 12/21/25 I had not received any of the items ordered. I sent an inquiry to have a refund issued and was refused a refund. On 12/23/25 only half of my order showed shipped and still has not been received. I have a second time now requested my money be returned due to the order not being fulfilled in a timely manner that was promised. I have been ordering from Adore Me for several years and have never faced this issue with orders, returns or refunds. This is terrible customer service on their part.

Useless for big breasts

None of these bras were suitable for larger breasts. They must have been designed by men because they are pretty to look at but useless for support and comfort. Every single bra I tried on I fell out of when I bent over. That's not what any woman wants. Not only that, but they make you pay separately for the underwear and then they won't let me return the bra without the underwear , which is ridiculous , because I bought them separately , even though they are a pair. Plus they charge you for shipping free returns if you want your money back but not if you want store credit. I will never spend another dime there

Amanda McCauleyUnited States · 1 review · Experienced 2025-11-23 · Posted 2025-12-22

Need refund - Placed an order on 11/24/25 and had a…

Placed an order on 11/24/25 and had a promised delivery date of 12/6. As of today, 12/21/25 it still has not even been processed or shipped. I've contacted them multiple times and they keep promising to shipp in 1 to 2 buisness day and that has been a week ago, and still not shipped. This company it starting to seem like a scam. PLEASE REFUND ME ASAP.

Lida AmaniUnited States · 1 review · Experienced 2025-12-18 · Posted 2025-12-20

will I ever get my order?

placed an order on November 24th. The order is still processing and I have tried to get the order canceled but they say that they “can’t” and that I have to wait for the items to arrive. It seems like a problem everyone is facing but I was charged for these items and it doesn’t seem like I will ever get them. The customer service is poor, if not abysmal, and I am disappointed because I was truly looking forward to these products. It should not take 3+ weeks to process an order, and they shouldn’t be taking orders if they still can’t get existing ones shipped. update: Adore me said they would give me a refund and asked for the order number after I left this review. my order number is 415786132

Takes money, No delivery

Doesn't really matter what their product is if they fail to ship it to you! Looking more and more like a scam site.

J sUnited Kingdom · 2 reviews · Experienced 2025-12-09 · Posted 2025-12-13

AdoreMe cancelled my order without telling me why and won't explain on emails

Order number 415850426 Item: Ivana Unlined ******UPDATE**†** BLAMING ME BY CLAIMING "THE ADDRESS MAY BE AN ISSUE" ummm no. The building number, apartment number, city, zip code all correct...has absolutely nothing to do with that whatsoever! So the Christmas order has been missed, the item becomes available again but why would I order it if they'll just cancel again without explanation...and no offer of compensation Disgraceful behaviour.... Order processed as normal and funds taken from credit card and already signed up to VIP where if I don't make a purchase then I'll have to pay a substantial monthly fee I only noticed the order was cancelled almost a week later after an email implying I cancelled the order I've emailed their help team and CC'ed the CEO after no initial responses and she doesn't respond either Christmas gift and they are not making an attempts to rectify the issue and looks very very very unlikely they will resolve this in time for Christmas delivery .. Only option is an e-gift card that I can send to the recipient Value will be discussed on emails