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Shopping & Fashion

Adore Me

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200 reviews

2.8200 reviews
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About Adore Me

Data updated
Website
adoreme.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
59 reviews
Replies to negative
79% (82/104)
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About this business

Adore Me is an online subscription-based lingerie boutique, selling high-quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and sleepwear from XS-6XL, these gorgeous styles are rocking the intimates industry.Our Story: http://www.adoreme.com/our_story.htmlHow The Membership Works: http://www.adoreme.com/how_it_worksQuestions, comments? We want to hear from you!Live chat on site1-800-433-2367 (8:30-8:30 M-S EST)www.adoreme.com

Written by the business, not verified by us.

Is Adore Me legit?

Adore Me (adoreme.com) has a 2.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. Opinions are polarized: 41% rate it 4 stars or higher while 44% give 1 star; The business has replied to 79% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Shoppers frequently share that the online ordering process is remarkably simple and straightforward, while packages arrive impressively fast and the clothing items feel wonderful. Enthusiastic consumers love the attractive styles, mentioning that the pieces are comfortable to wear and the overall lingerie selection remains exceptionally good. However, some customers also noted frustrating delivery delays that took several months, alongside persistent difficulties when trying to secure prompt monetary refunds. A few people additionally experienced unhelpful customer support teams, unexpected automated subscription charges, and noticeable sizing inconsistencies across different repeat purchases.

Auto-generated from all reviews of this business. For reference only.

What people say

Why so many emails

Reply from Adore Me2025-02-08

Hello Garrett, Thanks for reaching out to us and sharing your feedback with us. I'm sorry to hear that your experience regarding our emails being sent in excess. Taking the time to share this feedback with us, will ensure we can share it further internally and look to learn from this and work hard on reducing instances such as this going forward. Please don't hesitate to let us know if there is anything further we can do to help you. Hope you have a great day. Best Wishes,

They don't send what u say u like

You have a profile to fill out, it does no good. 3 months in a row I got the opposite of what I asked for, and they still get their money. Update, I called, they gave me the run around and told me to call in a few days

Reply from Adore Me2025-02-11

Hi, Thank you so much for taking the time to review us.  We apologize for any inconvenience the sizing of our products may have caused.  We will do our best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.  We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.  Please let us know if there is anything further we may do to help.  We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.  Kind regards,

Worth a try and hoping it gets more personalized after each box

I love this whole subscription box thing. I’ve only received one so far and it’s not super personalized yet and I did receive items that I requested not to get any at all because I did this strictly for lingerie, but I did receive a sports bra and leggings and I didn’t want any of those items And I actually loved all the other lingerie items except one of the panties was a high cut which I stated I do not want any of those either. It’s just the pricing is still very high with only $20 being discounted from one of the items free shipping is very nice and the ship shipping back for free with the label already. attached is awesome as well But make sure you look at it and realize that it goes United States Postal Service because I made the mistake of going to the UPS store on a Friday night to return it and had to wake up early Saturday morning, luckily to go to my local post office to return it back in. I’m excited to see what the next box will be if it’ll get more personalized after I went through my account and liked items and review them.

Reply from Adore Me2025-02-11

Hello Morgan, Thank you for your feedback. This is exactly the kind of input we need to better serve our members like you and I'll make sure to forward this to our relevant team so we can look into it further and improve our services. Don't hesitate to reach us if you need further assistance. We are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.  Best regards, Adore Me  [email protected]

Average underwear - not impressed

Average underwear, sizing is variable - I went according to size and the underwear are almost all too big (3/5 pairs), one pair (celestial thong) ripped when I tried to break the tag apart / off. Sure I should have cut it off, but also I didn't pull THAT hard, the tag comes apart with a strong pull. So I'm just personally not impressed with my experience overall. If there hadn't been a sale I wouldn't have purchased - and now I know I wouldn't enjoy paying full price for these underwear. Update 2/6/25: the autogenerated response from AdoreMe doesn't even accurately fit the prompt it's responding to, (what "policy" are they randomly bringing up, and what does it have to do with my opinion on the quality of the products?) meaning it's either a bot, AI, or someone that doesn't speak English predominantly. My guess is either of the first two options, but we can hope it's a simple error from the 3rd. Customer service has become a buzzword for jokes at this point.

Reply from Adore Me2025-02-06

Hi, Thank you so much for taking the time to review us.  We apologize for any inconvenience the sizing of our products may have caused.  We will do our best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.  We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.  Please let us know if there is anything further we may do to help.  We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.  Kind regards, Adore Me

Bra Designs are Off and Returns are Charged

All of the clothes look amazing and are good quality, but the bras are designed weirdly. Most of the balconettes don’t fit like balconettes, it seems as if the pictures are photoshopped to make it look like the bras fit a certain way. Also while Adore Me offers large sizes, the plus size bras aren’t designed in a way to actually be supportive of large breasts, so while I appreciate the sentiment of having the same exact designs for regular and plus sizes, the designs can’t be identical since different sizes women have different needs. There’s a way of engineering the bras in a way that they still look as good as the regular sizes, but they are more supportive, such as wider straps and more reinforcements when the straps meet the pads. I can’t send back returns since they charge $5.95 per item so I would lose money sending back items that don’t fit well, but since this store is 100% online, there’s no way of making sure whether something will fit me properly ahead of time, especially since the bra designs are off. If the restocking fees go away and the bras are better designed, I’ll ship again, but at this point I’m done with Adore Me, too disappointing.

Reply from Adore Me2025-02-06

Hi Thank you so much for taking the time to review us.  We apologize for any inconvenience the sizing of our products may have caused.  We will do our best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.  We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.  Please let us know if there is anything further we may do to help.  We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.  Kind regards,

Disappointed

I have asked every month for a particular item/set in my box and for 4 months in a row have not received. If this is not in Feb Box, I will cancel.

Reply from Adore Me2025-02-06

Hello Belinda, Thanks for reaching out to us and sharing your feedback with us. I'm sorry to hear that your experience regarding your products not being included in your box didn't match the great experience we try to offer all of our customers. If you could please share with us which items you would like to be included in your box, and how we could help you to be more satisfied with this experience, please do so we can assist you further. Thank you for taking the time to share this feedback with us, will ensure we can share it further internally and look to learn from this and work hard on reducing instances such as this going forward. Please don't hesitate to let us know if there is anything further we can do to help you. Hope you have a great day. Best Wishes,

Do NOT order from Adore Me

Do NOT order from Adore Me! I made a single purchase in August 2024. Since then, Adore Me has taken it upon themselves to sign me up for a VIP membership THREE TIMES and charging my account over $239. You cannot contact them via phone as they will not answer. I've emailed them on three occasions to stop charging my account and to delete my account information. Either a predatory type company or completely terrible at their jobs.

Do not order from Adore Me

I made one purchase for my Goddaughter in December before I noticed that Adore Me was charging me a monthly fee of $39.95 for what they call a "VIP Membership." This is bogus. I NEVER signed up for any membership. They retained my credit card without my permission and had I not caught this, they would have continued to charge me. I tried to call them and you are on hold indefinitely. When you unsubscribe from the membership, you wind up in a loop after having to 'create an account' to even get in. Then, your password no longer works. What a nighmare. I wound up emailing them after I called my CC company and deliberately cancelled my credit card. I let them know their show was over. BUYER BEWARE. I would NOT EVER order from them again.

Beautiful and Perfect Fit

Everything I received was beautiful and fit perfectly! I love the way I feel in Adore Me!

Reply from Adore Me2025-02-05

Hi Wendi, Thank you for taking the time to reach out to us and it is great to hear how much you think of your items and for taking the time to leave a review. We truly appreciate your feedback and it has really made my day so thank you for sharing it with us. As ever, if there is anything we can do to help you, we are here for you and ready to help in any way we can. Have an adorable day. Best,

Customer service not helpful

Customer service not helpful. Received orders 2x now that are not my size after confirming my dashboard has my correct size listed. Called and the Rep was so quick to offer to cancel my subscription

Reply from Adore Me2025-02-05

Hello Drea, Thanks for reaching out to us and sharing your feedback with us. I'm sorry to hear that your experience regarding your orders didn't match the great experience we try to offer all of our customers. Taking the time to share this feedback with us, will ensure we can share it further internally and look to learn from this and work hard on reducing instances such as this going forward. Please don't hesitate to let us know if there is anything further we can do to help you. Hope you have a great day. Best Wishes,

Every month that I've ordered

Every month that I've ordered, I get the estimated delivery window of around a week. And every order over the last six months there ends up being an update that shipping is taking longer than a week. The company wants a forced monthly shop by the 5th but doesn't follow up on it's actual delivery promise. This time I ordered in late January, before the monthly "shop your edit" and not only does my "shop your Valentine's edit" not count for February credit, but it's STILL late in shipping. At least this time customer service sent a third polite update that it's still not shipped seven days after ordering with a "$15 off your next order" coupon for the inconvenience. I'd rather Adore Me fix their shipping department inefficiency and give me a free set vs. what amounts to about a third of the cost of one.

Reply from Adore Me2025-02-06

Hi Kar, Thank you for reviewing us! We are very sorry that your order took too long to be delivered.  We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially since this is not the kind of service that we aim for.  However, please note that we only provide an estimated delivery date for orders.  Even though we do our best to ensure that we provide 1-3 business day processing time and 5 to 7 business day delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.  We appreciate your feedback, and I am going to forward yours to our management team to be reviewed and taken into consideration.  Please let us know by email if there is anything further we may do to help.  Our customer service is available to answer any questions you may have.  Kind regards,  [email protected]

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