Stay connected wherever you travel. With an Airalo eSIM (digital SIM), stay connected easily in 200+ destinations worldwide. No roaming fees or hidden costs — just easy, affordable, global connectivity.What is an eSIM?An eSIM is like a SIM card, but digital. It's built into your phone and functions just like a physical SIM.Instead of having to go hunt for a physical SIM card, you can purchase an eSIM directly from the Airalo app, install it on your device, and instantly connect to a mobile network at your destination.What is an Airalo eSIM plan?An Airalo eSIM plan gives you access to mobile data, call, and text services. Choose between local, regional, or global eSIM plan to get online in 200+ destinations.You can also choose between Airalo's Unlimited packages for peace of mind, or choose a specific data package, over a number of days.Simply download the Airalo app, purchase your chosen eSIM, install it on your device, and connect to a mobile network when you arrive at your destination!How does it work?Install the Airalo app.Purchase an eSIM plan for your travel destination.Install the eSIM.Turn on your eSIM and connect to the internet upon arrival.Airalo eSIMs are available for 200+ destinations, including: United States eSIMUnited Kingdom eSIMTurkey eSIMItaly eSIMFrance eSIMSpain eSIMJapan eSIMGermany eSIMCanada eSIMThailand eSIMPortugal eSIMMorocco eSIMChina eSIMEurope eSIMSouth Africa eSIMUnited Arab Emirates eSIMWhy choose Airalo?Our core values (empathy, ownership, innovation, trust, growth, and customer-first) dictate everything we do.We are fully transparent about our eSIMs and prices, including the data cap and reset for our Unlimited packages.We are the eSIM pioneer and over 30+ million users trust us.Why travelers love Airalo:Fast and efficient multi-lingual customer support.Flexible and affordable data packages, including Unlimited eSIMs.No hidden fees or surprise roaming charges.Unlimited eSIM packages with no hotspot limit.eSIM options for calls, text, and phone numbers.eSIM FAQWhat does an Airalo eSIM package come with?An Airalo package comes with a fixed amount of data (e.g., 1GB, 3GB, 5GB, etc.) valid for a specified time period (e.g., 7 days, 15 days, 30 days, etc.). You can also choose Unlimited data packages for a specified period.Airalo also offers calls, texts, and a phone number for 30+ destinations.If you run out of data or your validity period expires, you can top up your eSIM or download a new one right from the Airalo app.How much does it cost?eSIMs from Airalo start from US$4.50 for 1GB of data.Does an eSIM come with a number?Some eSIMs come with a phone number so you can call, text, and access data. Check your eSIM description for details before purchase. What devices are ready?You can find a regularly updated list of eSIM-compatible devices at this link: Who is Airalo best for?Anyone who travels, whether it's for business or vacation.Digital nomads who need to stay connected to work while abroad.Crew members (e.g., seafarers, flight attendants, etc.) who need to stay connected while they travel.Anyone who wants an easy and affordable data alternative to their home network.Can I use my SIM card at the same time?Yes! Most devices allow you to use multiple SIMs and/or eSIMs simultaneously. You can keep your primary line active to receive text messages, calls, and 2FA authentication (but remember, they'll be subject to roaming fees).Happy travels!–Learn more about eSIMs and Airalo:Airalo Website: www.airalo.comAiralo Blog: www.airalo.com/blogAiralo Help Center: www.airalo.com/help Join the Airalo community! Follow @airalocom on Instagram, Facebook, YouTube, TikTok, Twitter/X, and LinkedIn.Privacy Policywww.airalo.com/more-info/privacy-policyTerms & Conditionswww.airalo.com/more-info/terms-conditions
以上内容由商家自行提供，未经平台核实。Airalo（airalo.com）在 OK.one 的综合评分为 3.0 分（满分 5 分），基于本站收录的 989 条用户评价，属于旅游度假分类，口碑一般。20% 的评价为 1 星，差评比例偏高；商家回复了 68% 的差评；评价主要围绕使用体验、产品、应用。数据最后更新于 2026-10-24。
Reviewers had a great experience with this company. Customers frequently praise the very simple setup process and mention that the mobile application is exceptionally easy to navigate when traveling around the world. Many people also note that the internet connection remains remarkably reliable and fast across multiple international destinations. Some reviewers were not happy with occasional connection drops, unexpected service failures, and general difficulties when trying to activate their digital cards. Consumers additionally pointed out that the online customer support chats could sometimes feel entirely unhelpful, slow, or unable to properly resolve complex technical issues.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。I bought esim here in Spain. It is not yet installed until now.
Hi Lorna, We sincerely apologize for the issues you experienced during the installation of your Spain eSIM. Whenever you have a moment, please contact us through the in-app chat so our team can investigate your specific case and work on a suitable solution for you! Eitan – Customer Advocacy
Easy setup but then you get charged more for tops ups than a new eSIM. So to get the best deal you need to run multiple esims, which is not efficient for anyone.
Could not make or receive local or long distance calls while in Portugal
Stop asking me for reviews. Look to make you speed faster I was only getting 28mbs vs my wife who got 500+ mbs using the roaming package through our home provider. I will looks to do the same next time if speeds are not as fast.
The connection is very weak and the call didn’t work in Pakistan
Hi Mohammed, Please contact us via our in-app chat so our team can investigate the connection and call issues you faced and assist you further. We apologize for the frustration this caused during your trip. We appreciate your feedback and are here to help make things right! Eitan – Customer Advocacy
Amsterdam I had no problem,but Norway your service really sucks almost no connection in Hagdasung(?), Odda (Terrible), Nordfjord (no existent), Alesund (No existent) even with Roaming data being going very fast in Hagdasung without using that much. If going in this area I DON'T Recommend to buy, as a matter of fact I want my money back.
I installed a e sim before leaving on holiday and it did not work when we arrived so had to purchase another one
Why does the data run out so quick with no phone number
Unfortunately, my experience with Airalo in the UK was extremely disappointing. My phone consistently showed good 4G/5G signal, yet mobile data simply did not work when I actually needed it. I ended up constantly searching for Wi-Fi and was left without a usable internet connection on several occasions, which is exactly the situation an eSIM is supposed to prevent when travelling. I’ve used Airalo in other countries without problems, so I know this is not what the service should be like. My phone is a current-generation device and had no difficulty connecting to the network — there was simply no functional data connection. A rather expensive way to discover where all the nearest cafés with free Wi-Fi are. I certainly wouldn’t use Airalo in the UK again
I bought unlimited internet, they have some limit, lake a few gb per day, which they dont state anywhere. It should be named, 3gb per day. Also speed is terrible, I compared it when I use my actual SIM card, I get a few times faster connection.
This is my second esim in Greece and again it is not working properly. The first was on an island and I thought it was the reception on the island. Now I am at Athens and it is still problematic. I am connecting to a provider not from Greece and I need to use data roaming to connect. So the connection sucks…
I have been unable to send a text back home with this service, nor receive one. Data works well but that's it. Have not yet tried to place a call so not sure about that part.
Im in Turkey purchase unlimited package, connection is very limited, i see 5G but there is no internet, coverage is just 2 columns while my voice linehas full coverage. Its terrible experience for now. I noticed degradation of your service for my past few trips and thinking to switching to other esim provider platforms
I had been using Airalo for several years, so this is not a review from someone who had never used an eSIM before or simply could not figure out how to install one. Over the years, I had experienced some technical difficulties with Airalo from time to time, but they were always resolved, and I continued using the service. I therefore consider myself an experienced user and am familiar with how eSIMs work and how to follow the necessary installation and troubleshooting steps. This time, however, my Poland eSIM simply did not work. I cannot say with certainty what caused the problem — perhaps there was a technical issue on the service side, perhaps something else — but I followed the troubleshooting instructions, sent screenshots, checked the settings and made it clear that I had no mobile internet. At that point, I asked for a refund. And this is where my experience became extremely frustrating. First, I went through a long troubleshooting process with the chatbot. I followed the suggested steps and explained several times that nothing worked and that I needed a refund. I was then transferred to a human agent. Despite the fact that the conversation had supposedly been passed on, I was asked for information and screenshots that I had already provided. I explained that I had already gone through all those steps with the chatbot and that I was tired of repeating them. When I contacted support again on September 8 because I still had not received the refund, I was transferred to another agent. And once again, I was asked for the same information. At one point, the agent even started discussing a different eSIM — my Europe eSIM, which had already expired — although I had clearly explained that it was the Poland eSIM that had never worked. I had to ask them several times to please read the previous conversations with the chatbot and the other agent and look at the screenshots I had already sent. I was essentially repeating the same explanation again and again. In total, I had to ask for a refund around five times. That is what disappointed me most. I understand that technical problems happen. I also understand that refunds can take time to reach a bank account. In fact, my refund for the Poland eSIM was eventually approved on September 8, and I was told that it could take 5–14 business days to appear on my statement. So I am still waiting for the money and am willing to give it a few more days. But the refund itself is not the main reason for this review. The real problem was the support process. I was an existing customer who had used the service for years. I had already done the troubleshooting, provided screenshots and clearly explained what had happened. Yet every new stage of the support process seemed to require me to start from the beginning. My advice to Airalo is very simple: please read the previous conversation before asking the customer the same questions again. This is especially important when the customer is already in a difficult situation and is asking for a refund because the service they paid for did not work. A customer should not have to act as a case manager between a chatbot and several support agents. After this experience, I will be looking for another company to provide my eSIM service.
I had a problem with the phone app failing to recognise an authentication code so I could install a new eSIM. Your AI bot, and even your live human agent, failed to understand my enquiry, and just gave me instructions for steps I had already taken, the very steps I described in my enquiry. In the end, I solved the problem myself, by deleting the app from my phone entirely and just working from my website profile. I’m giving you 3 stars because you at least answered my call for help promptly.
The support team did their best to troubleshoot a problematic product, but they couldn't make it work, so I returned it,
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