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Alans Factory Outlet

62 条评价

4.362 条评价
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关于 Alans Factory Outlet

数据更新
网站
alansfactoryoutlet.com
分类
建筑与制造
所在地
United States · Luray
状态
待认证
近 12 个月
62 条评价
差评回复率
89%(8/9 条)
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Alans Factory Outlet靠谱吗?

Alans Factory Outlet(alansfactoryoutlet.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 62 条用户评价,属于建筑与制造分类,口碑良好。85% 的评价为 4 星及以上,15% 为 1 星;商家回复了 89% 的差评。数据最后更新于 2026-08-10。

用户怎么说

G
Greg美国 · 写过 1 条评价 · 体验于 2026-06-30 ·

对客户服务非常满意…

对客户服务非常满意,安装人员做得很好。我强烈推荐艾伦斯。

Alans Factory Outlet 回复2026-07-07

We're so happy to hear you had such a positive experience with our customer service and installers. We appreciate your kind words!

c
customer美国 · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·

订购非常简单,反应也很好……

订购非常简单,响应时间很快,客户服务很棒

Alans Factory Outlet 回复2026-07-07

We're so glad to hear you found our ordering process easy and our customer service fantastic. We appreciate your positive feedback!

c
customer美国 · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·

很棒的网站

很棒的网站,易于使用

Alans Factory Outlet 回复2026-07-07

We are so glad to hear that you found our site easy to use. Thank you for your wonderful feedback!

J
Js美国 · 写过 1 条评价 · 已认证 · 体验于 2026-06-24 ·

取消了我的订单

取消了我的订单。艾伦和安装人员就需要什么许可以及谁可以获得许可进行了一系列反复讨论。经过一周的沟通,最终我百分百满意。笨拙、无组织且低效。如果我从一开始就知道这一切,我就不会浪费时间并将我的生意转移到其他地方。

Alans Factory Outlet 回复2026-06-26

Mr. Schreck, We were equally disappointed that the permitting requirements in your area had recently changed. Our company truly wishes your permit office had not changed their permit regulations so we could have assisted you, as was standard practice previously. It is our hope that you can find a building that will not only meet your needs, but also meet your permit requirements, even if that is not from us. Warmest Regards, Suzie

P
Peter Tinkham美国 · 写过 1 条评价 · 已认证 · 体验于 2026-06-24 ·

绝对推荐。

出色的网站和设计功能,实际上可以为您提供价格,而无需与任何人交谈。我确实有一些问题,客户服务很及时、乐于助人而且非常专业。

Alans Factory Outlet 回复2026-07-07

We're so happy to hear you found our website and design function helpful for pricing, and that our customer service team was prompt and professional in answering your questions. We appreciate your kind words!

B
Billie Jo美国 · 写过 1 条评价 · 已认证 · 体验于 2026-06-24 ·

到目前为止,这个过程很容易......

到目前为止,这个过程很容易理解并且很容易完成。

Alans Factory Outlet 回复2026-07-07

We're so glad to hear that our process was easy to understand and simple to complete for you. We truly appreciate your positive feedback!

c
customer美国 · 写过 1 条评价 · 已认证 · 体验于 2026-06-19 ·

到目前为止我只完成了设计......

到目前为止我只完成了设计,但进展顺利。我们将看看接下来会发生什么。

Alans Factory Outlet 回复2026-07-07

We're happy to hear the design process went well! Thank you for your positive feedback.

M
Michael Williams美国 · 写过 2 条评价 · 已认证 · 体验于 2026-06-19 ·

职员

简单 客户服务 员工 订单

Alans Factory Outlet 回复2026-07-07

We appreciate your positive feedback regarding your experience with us. We are glad that our customer service and staff met your expectations.

c
customer美国 · 写过 1 条评价 · 已认证 · 体验于 2026-06-19 ·

很棒的客户服务

Alans Factory Outlet 回复2026-07-07

We appreciate your positive feedback regarding your experience with us. We are glad that our customer service and staff met your expectations.

S
Spencer Lippincott美国 · 写过 1 条评价 · 已认证 · 体验于 2026-06-19 ·

3D设计

3D 设计、选项、下订单。简单又超级详细!

Alans Factory Outlet 回复2026-06-19

We are so glad you found the process simple and detailed! We appreciate your positive feedback.

B
Brooke Jones美国 · 写过 1 条评价 · 体验于 2026-06-17 ·

交货时间并不像他们声称的那样

我们被告知需要 3-5 周才能安装房车罩。显然,这些交货时间并不适用于每个州,所以如果您在路易斯安那州,不要指望您的交货时间会是这个时间的两倍。这就是我们在等待 4 周后今天得到的通知。因此,如果您住在这里并且赶时间,可能需要在支付押金之前询问实际的交货时间而不是广告上的交货时间。

Alans Factory Outlet 回复2026-06-18

Ms. Jones, I am unable to locate any orders with our company under your name. Did you perhaps use a different name to place an order? Or did you possibly order with a different company? We hope to hear from you so we can assist further! Sincerely, Suzie

J
Jacqueline美国 · 写过 2 条评价 · 已认证 · 体验于 2026-06-04 ·

订购我们的产品时一切都很顺利。

订购我们的金属建筑时一切都很顺利。沟通很好,有很多电子邮件让我们知道接下来会发生什么。当我们有几个问题并想与代表交谈时,他们接听了电话,并且做出了高效的答复。

Alans Factory Outlet 回复2026-06-19

We're happy to hear that your experience ordering your metal building was positive and that our communication met your expectations. Thank you for your kind words!

S
Steven美国 · 写过 2 条评价 · 已认证 · 体验于 2026-06-12 ·

轻松进行更改和定制我的...

轻松更改和定制我的订单

Alans Factory Outlet 回复2026-06-19

We're happy to hear that customizing your order was easy. We appreciate your positive feedback.

E
Edward Controne美国 · 写过 2 条评价 · 体验于 2026-06-12 ·

10月订购车位

十月份订购了车棚。 他们最终安排在二月份安装。 他们的拖车太大,无法进入我的车道。 在知道他们需要一辆较小的拖车后,重新安排了两次,再次声称他们无法进入我的车道。 他们实际上从未第二次到达过我家。 他们很快做的唯一一件事就是退还我的押金。

Alans Factory Outlet 回复2026-06-15

Mr. Controne, We were equally devastated to learn the crew could not access your installation site. That is truly never the outcome we hope for when a customer trusts us with their building needs. Unfortunately it is a requirement that the crew be able to reach the site to install a building, and when that is not possible, the only option we have is to cancel the order entirely. Our hope is that you can find a storage solution that will ultimately work with your space, even if that is not with us. Warmest Regards, Suzie

J
J. C美国 · 写过 1 条评价 · 已认证 · 体验于 2026-06-11 ·

订购和客户服务

网站和定制易于使用。订购车库后,我立即收到一封电子邮件,其中包含完成安装安排的说明。这是我从艾伦工厂购买的第二栋建筑,我对他们的业务很满意。到目前为止,该过程是用户友好且高效的。

Alans Factory Outlet 回复2026-06-19

We are so pleased to hear that your experience with our website and customization process was easy and efficient. It's wonderful to know that this is your second purchase from us and that you are happy with our business. Thank you for your kind words!

j
john macgloan美国 · 写过 3 条评价 · 已认证 · 体验于 2026-06-10 ·

如此轻松地设计和查看您的建筑……

如此轻松地设计和查看您的建筑,而不是花招。还有价格以及如何向上或向下更改价格。 到目前为止,我对流程和员工非常满意。 头等舱

Alans Factory Outlet 回复2026-06-19

We are so pleased to hear you had such a positive experience with our design process and staff. Thank you for your kind words!

R
Richard im美国 · 写过 3 条评价 · 体验于 2026-06-10 ·

从设计、材料和构造来看,精心打造。

从定制构建网站到完成,艾伦的工厂直销店在良好的时间内完成了构建。我很欣慰,因为我有一个为我的马车和卡车建造的车库。

Alans Factory Outlet 回复2026-06-19

We are so pleased to hear you are relieved and happy with your well-built carport! Thank you for your wonderful feedback.

c
customer美国 · 写过 1 条评价 · 已认证 · 体验于 2026-06-10 ·

大部分都很好

到目前为止,使用设计师和订购建筑都很容易。我有点失望的是,当您选择 6 lite 入口门时,设计师会弹出一条消息,并说明您是否需要在门上进行一定的摆动以联系支持人员。我在订购后做了这件事,支持人员说我们不会这样做,你只会得到任何门来的东西。希望这将是我们遇到的唯一挫折。

Alans Factory Outlet 回复2026-06-19

We appreciate you taking the time to share your experience. We are equally as disappointed in the manufacturer being unable to provide a clear answer on the swing of certain types of doors we offer. As soon as we can find a better solution, we will absolutely implement it.

B
Bethany美国 · 写过 2 条评价 · 已认证 · 体验于 2026-03-27 ·

与艾伦的合作很棒

与艾伦的合作非常棒!这个过程非常简单,我确实设计了我想要的东西,支付了押金,建筑物交付后,他们当天就安装了!运输出现延误,但这超出了艾伦的控制范围,但总的来说,这是一次非常棒的体验!

Alans Factory Outlet 回复2026-06-19

We're so glad you had a great experience with us, from design to installation! We appreciate your understanding regarding shipping delays. Thank you for your wonderful feedback.

T
Tiffany美国 · 写过 1 条评价 · 体验于 2026-06-09 ·

我的父母在三月订购了一个车库......

我的父母于 3 月 26 日订购了一个车库,他们被告知将在 4-6 周后安装。 6 月 3 日。那个日期过去了,他没有收到他们的消息,所以他不得不打电话给他们,他们说因为天气原因,他们落后了,所以那一天是 6 月 5 日。然后那个日期过去了,他什么也没听到,所以他打电话给他们,他们说天气不好,所以他们不能来。现在日期被推迟到6月30日。他们应该是名单上的下一个完成这项工作的人。可笑的是,他们又要等近 4 周了!

Alans Factory Outlet 回复2026-06-09

Tiffany, We were equally disappointed to learn that the poor weather conditions caused the delivery to be cancelled. Unfortunately the crew's safety will always be our number one priority. While I do see your father has been rescheduled for the very next route headed to his area, I have offered him the option to cancel with a full refund if he would not prefer to wait any longer. Please ask him to reach out to us if he would like to cancel with a refund as offered. Sincerely, Suzie