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金钱与保险

Alleviate Financial Solutions

100 条评价

4.6100 条评价
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关于 Alleviate Financial Solutions

数据更新
网站
alleviatefinancial.com
分类
金钱与保险
所在地
United States · Irvine
状态
待认证
近 12 个月
100 条评价
差评回复率
100%(8/8 条)
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Alleviate Financial Solutions靠谱吗?

Alleviate Financial Solutions(alleviatefinancial.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 100 条用户评价,属于金钱与保险分类,口碑优秀。好评高度一致,91% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

M
Myron · 写过 7 条评价 · 体验于 2026-07-12 ·

加文太棒了

加文太棒了。他详细解释了一切,但不明白为什么我使用的其他服务没有还清我的债务。他们每月获得的时间长度和金额。如果您需要这种服务来取得成功。这应该是你的首选之一。

Alleviate Financial Solutions 回复2026-07-15

Thank you for taking a moment to share your experience, Myron! We're delighted to hear that Gaven was able to walk you through the details and help make the process such a positive experience.

B
Barry Sica · 写过 3 条评价 · 体验于 2026-07-10 ·

丽莎太棒了

丽莎太棒了。她非常风度翩翩,了解我的情况,并帮助我找到了一个很好的解决方案。

Alleviate Financial Solutions 回复2026-07-15

Thanks for sharing how it went, Barry! We're thrilled to hear Lisa was able to help you find a solution for your situation while providing such a personal and positive experience. We truly appreciate your feedback and thank you for taking the time to share it.

A
Ahmad Falah · 写过 1 条评价 · 体验于 2026-06-30 ·

沟通不畅且缺乏透明度

我怀着很高的期望参加了 Alleviate 的债务清偿计划,但我的经历却令人失望。 我为该计划支付了超过 11,000 美元。虽然达成了一些和解,但我后来了解到其中一项和解失败了,需要再次谈判。我也很难获得关于我的资金如何管理以及项目费用如何计算的明确解释。 当我要求对我的账户进行完整核算时,我经过多次请求和正式投诉才收到信息。在此过程中,我从不同的代表那里收到了关于我的账户状态和未来付款的不一致的答案。 我相信客户应该进行清晰的沟通、完全的透明度以及及时获取有关自己资金的信息。不幸的是,那不是我的经历。 我希望该公司改善沟通和账户透明度,这样未来的客户就不会经历我所经历的同样的挫败感。 更新 感谢您的回复。 你的回复没有解决我提出的主要问题。 首先,我多次指示贵公司不要通过电话与我联系。我仅要求通过电子邮件进行沟通,但您继续表示您“试图联系”我,而不尊重我首选的沟通方式。 其次,你声称三个账户已成功结算。这并不能回答我的抱怨。我担心的是,在谈判开始之前就出现了严重的延误,在那段时间里对我的信用造成了损害,而且我不得不自己解决我的剩余帐户之一,因为贵公司未能这样做。 第三,关于退还押金,我对你的描述有异议。我已要求提供完整的文件,准确说明所谓的短缺是如何发生的,包括对每笔存款、每笔提款、每笔结算付款、收取的每笔费用以及每笔交易后的余额进行完整核算。仅仅说资金不足并不足以证明这一点。 第四,您声明您的费用是正当赚取的。我要求提供每项费用的详细明细、收取日期、相关的具体和解以及授权每项费用的合同条款。 最后,你的回复还是没能解释我的钱去了哪里。我要求对存入我专用账户的所有资金进行完整核算,包括向债权人支付的每笔款项、收取的每笔费用以及剩余余额。在提供这些信息之前,我的担忧仍然没有得到解决。 我也拒绝认为问题只是该计划“本来可以继续”的说法。问题是贵公司在账户失效之前是否履行了义务。您的回答没有解决这个问题。 根据之前的要求,请仅通过电子邮件回复。我不同意电话通讯。

Alleviate Financial Solutions 回复2026-07-15

Dear Ahmad, We appreciate your feedback and regret any frustration you may have experienced. During your enrollment in the program, our team successfully negotiated and settled three of your accounts with your approval. We can also confirm that your program transactions, including settlement payments and program fees, were accessible through your client portal. Our service fees are outlined in the agreement and are assessed only after you approve a negotiated settlement and the first payment toward that settlement has been made. Since these conditions were met, the corresponding service fees became applicable. You had two scheduled deposits returned due to insufficient funds, which created a shortfall in your third-party dedicated savings account. We made numerous attempts to contact you to try to get your program back into good standing but were unable to establish contact. Because there were insufficient funds available to support the settlement payment by its due date, and that creditor does not accept late payments, the settlement became void. We are confident we could have continued working toward a resolution and renegotiated the account had the program remained active. We understand you have since been provided with the third-party custodial account administrator's transaction summary, and we look forward to addressing any remaining concerns through your preferred method of communication.

T
Terry Cruickshank · 写过 2 条评价 · 体验于 2026-07-09 ·

扎切里非常专业而且……

Zachery 非常专业,用通俗易懂的语言描述了整个过程,这样我就能明白会发生什么。我很欣慰有人能在这种可怕的情况下帮助我。

Alleviate Financial Solutions 回复2026-07-15

Terry, we're so glad Zach was able to help you find a path forward and break down the details in a way that made sense. Thank you for taking the time to share your experience with us.

C
Charity Harris · 写过 1 条评价 · 体验于 2026-07-06 ·

加文的知识和真诚......

加文的知识和真诚的意愿帮助我并发挥了作用。尽管我对自己的处境感到尴尬,但我感到被倾听、被理解、被重视,而不是被评判。

Alleviate Financial Solutions 回复2026-07-15

Charity, everyone deserves support without judgment, and we're grateful Gaven was there to listen, understand your situation, and help you find a path forward. We look forward to supporting you on your journey toward becoming debt-free and are always just a phone call away if you need anything. Thank you for sharing your experience with us.😊

K
Kathy Woods · 写过 1 条评价 · 体验于 2026-07-08 ·

理解和同情

我觉得迦勒非常理解和同情我的经济状况。

Alleviate Financial Solutions 回复2026-07-15

Thank you for your feedback, Kathy! We truly appreciate you taking the time to share your experience and are so happy to hear Kaleb was able to support you with understanding and care. We’re grateful for the opportunity to assist you and wish you all the best on your journey ahead.

S
Shellie Smith · 写过 1 条评价 · 体验于 2026-07-07 ·

非常有用且信息丰富

信息非常丰富并回答了我的任何问题。

Alleviate Financial Solutions 回复2026-07-08

Thanks for sharing your experience, Shellie! We’re so glad the information was helpful and that all your questions were answered. We appreciate you taking the time to let us know!

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Ronnie · 写过 1 条评价 · 体验于 2026-07-08 ·

亚当非常专业而且……

亚当非常专业而且很有礼貌。很棒的家伙!

Alleviate Financial Solutions 回复2026-07-15

Ronnie, we're thrilled to hear Adam was able to help with professionalism and care. Thank you for sharing how it went!

T
TEONN · 写过 1 条评价 · 体验于 2026-07-06 ·

一切都很好,跟我讲讲……

一切都很好,跟我讲了整个过程,充满活力,我会把人推荐给你们,非常感谢

Alleviate Financial Solutions 回复2026-07-07

So glad to hear everything went well, Teonn! We're thrilled you felt the positive energy and truly appreciate you taking the time to share your experience. Thank you for your support and for any recommendations you send our way!

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Cameron Rowe · 写过 1 条评价 · 体验于 2026-07-06 ·

杰夫非常有风度并且善解人意……

杰夫非常风度翩翩,理解我打电话的原因。

Alleviate Financial Solutions 回复2026-07-07

Cameron, we're so glad Jeff took the time to understand your needs and help identify a path forward. Wishing you all the best on the journey ahead.

S
Stephen Santana · 写过 1 条评价 · 体验于 2026-07-01 ·

真正简单的过程

过程非常简单,他们向我解释了一切。

Alleviate Financial Solutions 回复2026-07-07

Thanks for taking the time to share your experience, Stephen! We're so glad the process felt simple and straightforward, and that we could walk through the details with you. Please don't hesitate to reach out if you need anything along the way. 😊

O
Omar Abdulalim · 写过 3 条评价 · 体验于 2026-07-01 ·

一切都很顺利

一切都很顺利。我和agent沟通的很好。一切都向我详细解释。

Alleviate Financial Solutions 回复2026-07-02

Thanks for sharing, Omar! We're glad the experience was smooth sailing and that our agent helped make everything easy to understand. Wishing you all the best!

D
Daniel Bonaparte · 写过 1 条评价 · 体验于 2026-07-01 ·

只是向亚历克斯大声喊叫......

只是向亚历克斯和你的团队大声喊叫。他使困难的局面变得容易多了。友好、专业,回答了我所有的问题,并坚持到最后,以确保事情做得正确。谢谢你们。 丹尼

Alleviate Financial Solutions 回复2026-07-02

Thank you for sharing your experience, Danny! We're so glad Alex could provide the support and guidance you needed during a challenging time. Ensuring your questions were answered and staying with you every step of the way is exactly the level of care we strive for. Wishing you all the best and continued success on your journey ahead!

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Morgan Morris · 写过 3 条评价 · 体验于 2026-06-30 ·

加文很好地解释了一切……

加文非常耐心地解释了一切。

Alleviate Financial Solutions 回复2026-06-30

Great to hear it all made sense, Morgan. Thank you for recognizing Gavin’s thorough explanation and for sharing your feedback!

A
Arturo Marquez · 写过 1 条评价 · 体验于 2026-06-28 ·

总的来说,这是一次很棒的经历

总的来说,这是一次很棒的经历。加文非常透明且乐于助人。他让这个过程非常顺利。强烈推荐。

Alleviate Financial Solutions 回复2026-06-30

Thank you for taking the time to share your experience, Arturo. We’re thrilled to hear that Gavin was able to make the process both transparent and enjoyable. Your recommendation truly means a lot, and we wish you continued success on your journey ahead!

C
Charleen · 写过 1 条评价 · 体验于 2026-06-27 ·

耐心、关怀

Alleviate Financial Solutions 回复2026-06-30

Charleen, we’re so glad that came across in your experience. That’s exactly our goal! Thanks for sharing how it went.

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RUSSELL · 写过 4 条评价 · 体验于 2026-06-24 ·

人们很容易交谈,而且他们……

人们很容易交谈,他们告诉我他们正在解决我的未付账单

Alleviate Financial Solutions 回复2026-06-30

Thank you for your feedback, Russell. We’re pleased to hear you found the experience approachable and appreciate you taking the time to share.

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Corey J Pollock · 写过 1 条评价 · 体验于 2026-06-27 ·

成功

这不是我当时想要的体验,但最终比预期的要好。亚历克斯·凯勒曼(Alex Kellerman)对该计划非常了解,并且对我的设置非常有帮助。

Alleviate Financial Solutions 回复2026-06-30

Corey, we truly appreciate your feedback! We’re so glad Alex was able to help you find a program that better fits your needs. Wishing you continued success on your journey ahead!

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Bonnie · 写过 6 条评价 · 体验于 2026-06-27 ·

Shoshana Burkhead 在认可债务...

与 Accredited Debt Relief 的 Shoshana Burkhead 合作非常愉快。她知识渊博,耐心,花时间清楚地解释一切,而不让我感到压力。她回答了我所有的问题,让我的压力变得更容易缓解。我真的很欣赏她的专业精神和善良。谢谢你,肖莎娜!

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Larry · 写过 1 条评价 · 体验于 2026-06-24 ·

来自 Alleviate 的安德鲁·哈提卜 (Andrew Khatib) 让我随时了解情况……

安德鲁在整个过程中让我充分了解情况。