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Horrible return policy

Curtains look great. I over bought in error and they would not accept any returns unless damaged in some way. I find it hard to do business with a company that has such stringent policies.

SBO美国 · 写过 1 条评价 · 体验于 2025-02-19 · 发表于 2025-03-02

Made and shipped from China, fyi.

I ordered semi-sheer pinch pleat curtains. The pinch pleat construction was insignificant. The spacing between each pleat was 8 inches. Overall, it was more like a flat panel and very disappointing. The fabric was attractive, but ripped easily.

Alison Barnes美国 · 写过 3 条评价 · 体验于 2024-06-08 · 发表于 2024-07-20

poor customer service

After claiming to create custom sizes, they sent an incorrect size. I followed their directions to confirm custom sizes via email within 24 hours of ordering and customer service told me it was all set. They refused to fix the issue. I tried to compromise with a less expensive option, they sent only partial cost of repair without me agreeing to that, then stopped replying to me. So rude. There is no where on the website that actually states how they want you to measure nor that measurements depend on the type of curtain. They are dishonest and disorganized. I will never order from this company again.

The curtains we received were as…shown, and described

The curtains we received were as promised, good price, nice condition. Just curious, that our original order was cancelled, and money refunded. A week later I put in the order again, this time no problem, and the item arrived.

Beautiful curtains

Beautiful curtains, everything looks just as described and the print is absolutely perfect!

Thank you very much for my beautiful…

Thank you very much for my beautiful curtains. They were custom-made very well priced and shipped in a very timely manner.

I love the curtains

I love the curtains, they are great quality. I will certainly order more when i need more.

Could not be happier

Could not be happier! Gorgeous fabric. Well made! Perfect, really!

Was nervous, but so glad I bought these.

I was nervous to make the order but, after hanging the curtains I can say that the material is high quality, nice color, and the exact measurements that I requested. They have really elevated the look of the room. They were shipped and packaged well. I am so happy to have found this site.

Beware!

The curtains are very cute and the embroidery is nice, but they are not blackout. Be careful when ordering, the website does not make it clear that you must order the "lined" and even then it does not block out light. You must use the special order instructions to request the blackout backing, which is a brown color. Seller would not refund unless I sent the curtains back to China, so I'm out the purchase price.

Reasonable shipping

These are beautiful linen curtains at…

These are beautiful linen curtains at about half the price. I was very happy with the quality and shipping time.

Well made product

Well made product, decent ship time for International shipping. took two weeks.

Really wonderful quality

Really wonderful quality! Very happy with my purchase!

These are beautifully made curtains

These are beautifully made curtains! The stitching is absolutely perfect. Very, very high quality product. Fast shipping too!

I placed an order and it was cancelled…

I placed an order and it was cancelled when it was due to ship. I sent an email asking why and I never received a response.

I haven't received the merchandise yet…

I haven't received the merchandise yet but the customer service is wonderful and you always get in contact with them which is very important for me

Ordering online can be difficult

Ordering online can be difficult, you cant see or feel your purchase, im vert happy with my putchase, nice quality fabric, and delivery on time

The curtains are quality in style and…Beautiful curtains.

The curtains are quality in style and material at an affordable price. This is my second pair.

Claudia Alzate美国 · 写过 2 条评价 · 已认证 · 体验于 2024-01-29 · 发表于 2024-03-07

I had to wait a little to get the…

I had to wait a little to get the curtains. They are beautiful. It let my expectations.