poor customer service
After claiming to create custom sizes, they sent an incorrect size. I followed their directions to confirm custom sizes via email within 24 hours of ordering and customer service told me it was all set. They refused to fix the issue. I tried to compromise with a less expensive option, they sent only partial cost of repair without me agreeing to that, then stopped replying to me. So rude. There is no where on the website that actually states how they want you to measure nor that measurements depend on the type of curtain. They are dishonest and disorganized. I will never order from this company again.