非常好的和诚实的员工
Thanks for your review! We appreciate you choosing AnswerFirst!
AnswerFirst(answerfirst.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 62 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,96% 的评价为 4 星及以上;商家回复了 100% 的差评;近 12 个月新增 33 条。数据最后更新于 2026-08-10。
Thanks for your review! We appreciate you choosing AnswerFirst!
优质的服务和专业的问候。我们的客户对他们的问候方式印象深刻,“早上好/下午/晚上,这是 Lakeway 美好的一天”……这表明我们花时间与客户交谈,让他们感受到并知道他们对我们来说非常重要。
Thanks for your review, Roland! It’s always our goal to provide a professional and welcoming experience, and we’re glad it’s making a difference for you and your team! We appreciate you choosing AnswerFirst!
非常专业;非常有帮助。
Thank you, Arthur!
Thanks for your review, Lamar! We're happy to hear things are going well!
我目前无法发表评论,因为我认为迄今为止我们尚未收到任何电话。
Hi, Geri! Thanks for your review & for choosing AnswerFirst! We're excited to work with you!
Thanks for your review, Cheryl!
很棒的公司!我们收到了许多关于接听电话的人的伟大个性和专业程度的称赞。
Thanks for your review! We’re so glad your callers are having great experiences with our team!
到目前为止,我与该服务部门的联系非常专业、礼貌,并且及时就患者的请求与我联系。
Thanks for your review, Claudette! We're glad to hear everything has gone smoothly so far and look forward to continuing to serve you!
Thank you, Tonya!
Thank you for the review!!
友好、快速、一致的客户服务。对我们的经历非常满意。谢谢你!
Thanks for your review, Lia! Friendly, fast & convenient is always our goal! We appreciate you choosing AnswerFirst, and look forward to continuing to serve you!
我们收到通知称我们的账单高于我们的预期(每月 8,000 美元/9,000 美元),并且我们能够快速获取数据表 在电子邮件字段进行修改。此外,当我们回复客户电话时,我们得到了有关代理商的非常积极的反馈!一切都很顺利! 谢谢。 雷切尔克莱因
Thanks for your review, Rachele! We're glad we were able to assist you and that your customers are sharing positive feedback! We appreciate you choosing AnswerFirst and look forward to continuing to support you!
入职体验非常简单。 工作人员非常友好,他们与我合作以确保我的剧本是完美的。 另外,我询问了一位与他们预约的客户她的体验如何,她说这也非常专业和令人愉快。
Thanks for your review, Sarah! We’re glad onboarding was smooth and that our team made sure your script was just right. It’s great to hear your client also had a professional, pleasant experience. That’s exactly what we aim for! We appreciate you choosing AnswerFirst and look forward to supporting your business!
我们是贵公司的新人,我们没有抱怨。 从一开始它就完全按照我们要求的设置工作。
Thanks for your review, Kandi! We're glad everything has gone smoothly so far, and we look forward to continuing to support your business!
该过程很简单,您可以控制商务问候语以及如何处理呼叫。 唯一的问题是阅读每次通话时收到的通话电子邮件。 找到实际的信息有点困难,但一旦你理解了布局。 你可以走了。
Thanks for your review, Christine! We're glad to hear your onboarding experience went smoothly, and we appreciate your feedback about the call email layout. We're always looking for ways to improve and make things easier for our clients, so we'll certainly look into this! Thanks for choosing AnswerFirst!
我们一直在使用 AnswerFirst 来支持我们的建筑业务,当我们无法接听电话时,它对我们处理来电的方式产生了显着的影响。当我们在现场工作时,通过电子邮件和文本获取实时信息是非常宝贵的。 我们发现他们非常可靠,提供 24/7 的服务和我们公司的专业代表。 该团队很快成为我们日常运营的合作伙伴,并且设置变得非常简单。 任何人如果想以经济实惠的方式获得现场接听服务,AnswerFirst 就是您的最佳选择。
Thanks for your review, Sandy! We appreciate your kind words, and your trust in our services! We're so glad to hear our service has made a real difference for your business, and we're excited to continue supporting your team 24/7!
Thanks for your review, James! We look forward to continuing to provide you with excellent service!
我们把电话 24/7 交给他们,让他们在工作时间接听,然后在下班后转到他们的语音信箱。 最初,他们问我们希望如何接听电话,希望将电话转回给谁。 他们确实有任何类型的表格或格式来提供此信息,因此我们在详细的电子邮件中提供了它。 最初,在最初的几周内,一切都开始得很好,然后他们会不断地改变程序,电话会打错人,或者我们不会收到后续电子邮件,最糟糕的是他们没有记录或向我们提供下班后的消息。 六周后,我被告知他们发现他们没有记录或保存它们,而且无法找回它们!在这 6 周内,我多次询问有关下班后电话的情况,以确认我收到了电话,并且这些电话与其他电话一样通过电子邮件发送。 他们不断确认一切都很好并且正在被发送。 我们不断接到客户的电话,说没有人给他们回电话,但我们找不到任何收入电话或消息。 我们失去了 4 位客户,因为我们从未收到他们的消息,也不知道他们需要回复。 最糟糕的是,当我问我们的销售代表我们的电话如何继续接到错误的人并告诉他对我们接到所有客户的电话有多重要时,他回答说“还有其他人可以接听您的电话吗”到底是什么?我告诉他如果我这样做我就不需要你们的服务公司了。 这是一种多么好的方式来逃避你自己的工作并获得报酬。 一旦我们发现这一点,我们立即停止。 他们为他们的错误提供了 500 美元的奖励。 500 美元甚至还不足以弥补我们从 4 位客户那里损失的收入,或者其中一位客户给我们的 1 条 1 星评论,因为没有人收到他们的消息,也没有接到回电! 我不建议使用这家公司。 您对我们经验的回应并不反映您旨在提供的服务标准不正确,因为这就是您所做的。 你们的内部审查应该在我们继续遇到问题时进行,而不是在我们因你们缺乏服务而失去客户之后进行。
Thank you for taking the time to share your experience. We’re truly sorry for the frustration and disruption this caused your business, and we take full responsibility for the error. We worked closely with your team to customize your account and believed everything was set up correctly, but later discovered that your after-hours voicemail wasn’t recording as it should have been. As soon as the issue came to light, we did everything we could to make it right, but we know that doesn’t undo what happened, and we fully understand your frustration. Please know that your experience does not reflect the standard of service we aim to deliver. This situation has already prompted an internal process review to ensure account setups are properly tested and configured moving forward. Thank you again for your feedback, we appreciate the opportunity to learn from this.
消息灵通的员工愿意回答我们所有的问题并使用我们繁琐的采购系统
Thanks for your review, Glenn! We're glad our team has been helpful, and we look forward to continuing to work with you!
很棒的服务。他们立即接听电话,很专业,帮助我的业务发展。
We’re so glad to hear you’ve been satisfied with our services, and that we've been able to support your business growth! Thanks for your review, and for choosing AnswerFirst!
共 62 条符合条件的评价