Apex was responsive to emails and provided on-time delivery of the InDesign files for the requested Spanish translation. The lead contact was courteous, thorough and efficient with all communications and activities. Very happy with this, my initial experience with Apex Translations.
The customer service was professional and responsive, but the translation didn't quite fit our needs because it wasn't adaptive to area lingo/informalities. Our in-office Spanish-speaker confirmed that the language was far too formal to be understood by the average Spanish-speaker in our area. While we appreciated the service, the translation doesn't quite fit our needs.
Apex Translations, Inc. 回复2022-12-27
We are sorry to hear that our translation did not meet your expectations. We would be happy to review your translation with the additional information that you provided on the target audience. We are always able to tailor translations to the target audience – be that specific geographic areas, reading levels, etc., - if we are provided with that information. There are no extra fees for localizing your translation projects to your specific audience.
Please let us know if you wish to pursue this.
The Apex Translations Team
Very professional and the turn around time when requesting any information, quote or invoice is very quickly which is helpful because we work with PO#s and time is of the essence.
Apex was extremely easy to work with. They communicated via email, responded promptly and were clear in the process (what they needed, cost, when it would be ready, etc). They had the translation done quickly as this was an emergency request.
They quoted a short window for completing the project and then beat their estimate. Quick turnaround, good price and very easy people to work with. Have used them several times now and it's always a pleasure.
Apex Translations is always there when we need them! As a creative agency, we lack the internal resources of time to have our team translate our client blogs. We are fortunate enough to have established a lasting relationship with Amanda from Apex Translations, Inc. She has been a joy and though we don't always expect it, we can rely on a timely turnaround for most of our projects.
I needed an expedited translation and had worked with Apex before, but never for an expedited job. The turnaround was amazing - easy, friendly, efficient, and the same professional end product as they have always delivered.
This is not the first time we have used Apex Translations. I have found their service 1) quick to respond to questions 2) clear and detailed responses that are easy to understand 3) offer the opportunity to modify some parts of the agreement if needed (such as due date) 4) high quality transcription and translation (it is checked on our end by bi-lingual staff, usually the persons who conducted the focus groups that were transcribed) and 5) notes from the transcriber about any difficulties in the process. All of these are really appreciated.
My firm used Apex for the translation of a fairly complex prenuptial agreement from English into French. We were very impressed with the responsive customer service, the reasonable fee structure and the prompt delivery of the translation. Excellent customer service. Excellent translation. I would highly recommend to anyone looking for the best translation services. I’ve already recommended Apex to several of my colleagues in the NYC family law community and they’ve all had similar good experiences. Highly recommend. Five stars all the way.
Apex has been exceptional with the time frame and cost of the translations from Spanish to English. We are working on another translation of our Response to the RFP from English to Spanish.