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Aptive Pest Control

237 条评价

4.1237 条评价
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关于 Aptive Pest Control

数据更新
网站
aptivepestcontrol.com
分类
家庭服务
所在地
United States
状态
待认证
近 12 个月
237 条评价
差评回复率
80%(35/44 条)
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Aptive Pest Control靠谱吗?

Aptive Pest Control(aptivepestcontrol.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 237 条用户评价,属于家庭服务分类,口碑良好。76% 的评价为 4 星及以上,12% 为 1 星;商家回复了 80% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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CHERYL THEAKER · 写过 2 条评价 · 体验于 2026-08-05 ·

代理知识渊博,很有耐心…

代理知识渊博,对我很有耐心。欣赏他的超越!谢谢

Aptive Pest Control 回复2026-08-06

Hi Cheryl, Thank you for your wonderful review! We're thrilled to hear your service professional was knowledgeable, patient, and went above and beyond to help. Providing exceptional service and making sure our customers feel supported is exactly what we strive for. We'll be sure to share your kind words with him. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

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Aaron Tisdale · 写过 1 条评价 · 体验于 2026-08-05 ·

你们的技术员加布里埃尔太棒了……

您的技术员加布里埃尔(Gabriel)非常出色,而且很容易合作,他总是目光明亮,随时准备工作。

Aptive Pest Control 回复2026-08-06

We're so happy to hear Gabriel has consistently provided such a great experience, Aaron. An Expert who's knowledgeable, positive, and genuinely enjoyable to work with can make all the difference, and it sounds like Gabriel has done exactly that. It's always a pleasure to handle your pest control needs, and it means a lot to us knowing that you've been satisfied. Thank you for being the best part of Aptive! -Alexis, Aptive Care Team

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kmaldeep chahil · 写过 1 条评价 · 体验于 2026-07-14 ·

糟糕的服务和客户服务

服务和客户服务很糟糕,拒绝倾听您的疑虑,而是在您第一次治疗后向您收取 199 的取消费。

Aptive Pest Control 回复2026-08-06

It's incredibly disheartening to hear your experience left you feeling this way, Kmaldeep. It's especially disappointing to hear you didn't feel your concerns were heard when you reached out for assistance. If you're open to it, we'd really like the chance to better understand what happened. Please email us at [email protected] with your service address so we can review your account, discuss your experience, and ensure your concerns are handled with care. We're here for you! -Alexis, Aptive Care Team

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Paige Groninger · 写过 2 条评价 · 已认证 · 体验于 2026-08-04 ·

我不知道发生了什么事......

由于牵涉到其他事情,我不知道发生了什么。 我只注意到有人在房子里走来走去做某事。

Aptive Pest Control 回复2026-08-06

Hi Paige, Thank you for your feedback. We're sorry to hear you weren't aware of what was taking place during your service. We understand how important clear communication is so you know exactly what work is being performed around your home. Please reach out to [email protected] directly so we can review your account and discuss your concerns. We'd appreciate the opportunity to ensure future visits include the communication and service experience you expect. -Jasmine, Aptive Care Team

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ANGELA KILHEFNER · 写过 3 条评价 · 已认证 · 体验于 2026-02-07 ·

很棒的服务!

他们与通知保持联系。他们发送照片。

Aptive Pest Control 回复2026-08-06

Hi Angela, Thank you for your wonderful review! We're so glad to hear you appreciate the notifications and the photos we provide after each service. Keeping our customers informed and giving you confidence in the work completed are important parts of the experience we strive to deliver. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

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Kathleen Di Rienzo · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

技师很专业

技师非常专业。他告诉我他要做什么,并问我是否还有其他问题。

Aptive Pest Control 回复2026-08-06

Thank you for your kind review, Kathleen! We're so glad to hear that our local expert took the time to explain the treatment, answer your questions, and make sure all of your concerns were handled before getting started. That kind of communication is something we truly value. We appreciate you choosing Aptive and are grateful for the opportunity to help protect your home from unwanted pests! -Alexis, Aptive Care Team

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Mary · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·

为了阻止他们付出的代价比你一个月付出的还要多。伤心

我现在的蚂蚁比我雇用这家公司之前还要多。最可悲的是,如果您取消预订,则在每月支付 104 美元之后,您还必须支付 200 多美元。他们以这种方式利用人们,这是非常可悲的。

Aptive Pest Control 回复2026-08-06

Thank you for bringing this to our attention, Mary. We'd like the opportunity to better understand what happened. If you could please email us at [email protected] with your service address so we can review your treatment history, discuss your concerns, and ensure your feedback reaches the appropriate team, we would greatly appreciate it! We hope to hear from you soon! -Alexis, Aptive Care Team

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Steve Dowell · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

主动审核 2026 年 8 月

技术人员非常关注我们的需求和疑虑。非常有效地进行治疗并寻找潜在的问题区域。

Aptive Pest Control 回复2026-08-07

Hi Steve, Thank you for your wonderful review! We’re glad to hear your service professional took the time to understand your concerns, provide an efficient treatment, and proactively look for potential problem areas around your home. That attention to detail is exactly what we strive for at Aptive. Thank you for trusting us to keep your pest concerns handled! -Jasmine, Aptive Care Team

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Perla Vaughan · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

他们来时通知我

他们来的时候通知我,他们很及时,而且做得非常好。自治疗以来我没有看到任何害虫

Aptive Pest Control 回复2026-08-06

Thank you for the wonderful review, Perla! We're so glad to hear our communication has been helpful, that our Experts have been arriving on time, and, best of all, that you've been enjoying a home protected against pests since your treatments. That's exactly the kind of experience we strive to provide. Thank you again for choosing Aptive and for taking the time to share your feedback. We truly appreciate your support! -Alexis, Aptive Care Team

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Lisa Knowles · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

我是新客户 2 个月...

我是 Aptive 两个月的新客户。他们取消了我七月的付款,直到八月才安排我的服务,完全跳过了七月的治疗。我不得不在度假时打电话要求 7 月 29 日完成服务,但已经逾期了。我不高兴,真心希望这样的事情不会再发生。

Aptive Pest Control 回复2026-08-06

We're sorry to hear your experience got off to a frustrating start, Lisa. We understand how disappointing it is when you're expecting a scheduled service and have to reach out yourself to get it back on track, especially while you're away on vacation. We'd like the opportunity to review what happened and help ensure your future visits go more smoothly. Please email us at [email protected] with your service address so we can review your scheduling history, discuss your concerns, and ensure your feedback reaches the appropriate team. We're here to help in any way we can! -Alexis, Aptive Care Team

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Jackie · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·

服务从来都不是承诺的那样……

这项服务从来都不是我们签订合同时所承诺的。一个很好的例子是,销售人员解释说,技术人员会在我们的房子周围检查是否有老鼠可能进入家中的小缝隙。如果他们发现这样的裂缝,他们会用网来阻止动物返回。在我的第一次服务预约中,当我询问服务时,技术人员看着我,就像我疯了一样。然后,当我问他们是否要喷洒蚊子时,我被告知这不是我的包裹的一部分。我必须打电话给销售人员并出示我的合同副本,以便他们开始治疗。总体而言,非常无组织。

Aptive Pest Control 回复2026-08-06

It's concerning to hear your experience got off to such a frustrating start, Jackie. We can understand how disappointing it is when the services you were expecting don't seem to match what was discussed during the sign-up process, especially when you have to spend time sorting it out yourself. We'd like the opportunity to better understand what happened. Please email us at [email protected] with your service address so we can review your account, discuss your concerns, and ensure your feedback reaches the appropriate team. Thank you for taking the time to share your experience. We'd appreciate the chance to learn more and work toward restoring your confidence in our service! -Alexis, Aptive Care Team

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Michael Avanessian · 写过 1 条评价 · 体验于 2026-08-05 ·

Seth 是完美的专业人士

赛斯是一位完美的专业人士。友好而有礼貌。

Aptive Pest Control 回复2026-08-07

Hi Michael, Thank you for the wonderful review! We’re thrilled to hear Seth made such a positive impression with his professionalism, friendliness, and courteous service. We’ll be sure to share your kind words with him. Thank you for trusting Aptive to help keep your home protected! -Jasmine, Aptive Care Team

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Daniel · 写过 3 条评价 · 已认证 · 体验于 2026-08-06 ·

他在这些领域做得很好。

Aptive Pest Control 回复2026-08-06

Thank you for your kind review, Daniel! We're so glad to hear that our local expert did a great job and made sure the areas of concern were thoroughly covered. It's always our goal to provide careful, attentive service that leaves our customers feeling confident. We appreciate you choosing Aptive and look forward to handling your pest control needs for years to come! -Alexis, Aptive Care Team

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JB · 写过 2 条评价 · 已认证 · 体验于 2026-07-30 ·

易于合作

易于合作,沟通良好,并通过文字和照片向您更新所有信息。我喜欢它。

Aptive Pest Control 回复2026-08-06

Thank you for the wonderful review, JB! We're so glad to hear you've had such a positive experience. Making the process easy, keeping you informed every step of the way, and providing updates with photos are all things our local experts strive to do every time we're at your home. It's wonderful to know that you're satisfied, and we're so grateful to have you as a part of Aptive! -Alexis, Aptive Care Team

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Corey Clark · 写过 7 条评价 · 已认证 · 体验于 2026-07-30 ·

没有经历过特别糟糕的经历...

在使用 Aptive 方面还没有遇到过特别糟糕的经历。技术人员非常好,他们向您发送他们所做工作的照片,价格很棒,客户服务非常有帮助。不后悔。 哦。最重要的部分......他们消除了错误。

Aptive Pest Control 回复2026-08-07

Hi Corey, Thank you for such a fantastic review! We love hearing that Aptive has delivered a consistently positive experience, from our friendly service professionals and helpful customer service to the photos and value you receive. Most importantly, we’re thrilled to hear the service is doing exactly what it should, getting rid of the bugs! Thank you for trusting Aptive to keep things handled. We truly appreciate your support! -Jasmine, Aptive Care Team

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Mr. Richard E Spicer Sr · 写过 2 条评价 · 已认证 · 体验于 2026-07-30 ·

杰拉德做得非常出色

杰拉德做得非常出色。他在工作上花费了很多时间,我们希望他能回来。

Aptive Pest Control 回复2026-08-07

Hi Richard, Thank you for the wonderful review! We’re thrilled to hear Gerald provided such an outstanding and thorough service experience. It’s especially meaningful to know the time and care he put into the visit made you want to have him back. We’ll be sure to share your kind words and preference with Gerald. Thank you for trusting Aptive to help keep your home protected! -Jasmine, Aptive Care Team

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Bill Wild · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

非常专业

Aptive Pest Control 回复2026-08-07

Hi Bill, Thank you for your kind review! We’re glad the professionalism of our service stood out during your experience. Providing dependable, respectful care is exactly what we strive for at Aptive. Thank you for trusting us to help keep your home protected! -Jasmine, Aptive Care Team

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CeCe · 写过 3 条评价 · 已认证 · 体验于 2026-08-06 ·

乔丹为我们提供了无微不至的照顾

乔丹为我们提供了无微不至的照顾。他解决了所有的担忧。

Aptive Pest Control 回复2026-08-07

Hi there, Thank you for your wonderful review! We’re thrilled to hear Jordan provided such excellent care and took the time to address all of your concerns. Making sure our customers feel heard and well taken care of is exactly what we strive for at Aptive. We’ll be sure to share your kind words with Jordan. Thank you for trusting us to help keep your home protected! -Jasmine, Aptive Care Team

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Thomas Smith · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

非常专业

非常专业 技术伟大的个性 房子地方少 汤姆

Aptive Pest Control 回复2026-08-07

Hi Thomas, Thank you for your wonderful review! We’re thrilled to hear your service professional brought both professionalism and a great personality to the visit. It’s also great to know your home was left spotless after the service. Thank you for trusting Aptive to help keep your home protected! -Jasmine, Aptive Care Team

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Míguela Fitzgerald · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

我屋里的蚂蚁没有停下来

我屋里的蚂蚁并没有停止。 在使用我们的 Terminix 服务之前,我没有遇到过蚂蚁进来的经历。

Aptive Pest Control 回复2026-08-07

Hi Miguela, Thank you for your feedback. We’re sorry to hear you’re still experiencing ants inside your home, especially after having a different experience with your previous provider. We understand how frustrating it is when you’re not seeing the results you expected. Please reach out to [email protected] directly so we can review your account and arrange a complimentary reservice under Aptive’s Promise. We’d appreciate the opportunity to address the indoor ant activity and get this handled for you. -Jasmine, Aptive Care Team