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Aptive Pest Control

237 条评价

4.1237 条评价
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关于 Aptive Pest Control

数据更新
网站
aptivepestcontrol.com
分类
家庭服务
所在地
United States
状态
待认证
近 12 个月
237 条评价
差评回复率
80%(35/44 条)
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Aptive Pest Control靠谱吗?

Aptive Pest Control(aptivepestcontrol.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 237 条用户评价,属于家庭服务分类,口碑良好。76% 的评价为 4 星及以上,12% 为 1 星;商家回复了 80% 的差评。数据最后更新于 2026-08-10。

用户怎么说

G
Geraldine Vanderbeck · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

不需要在家。

Aptive Pest Control 回复2026-08-07

Hi Geraldine, Thank you for your review! We’re glad the service could be completed conveniently without requiring you to be home. Making pest control as simple and hassle-free as possible is important to us at Aptive. Thank you for trusting us to help keep your home protected! -Jasmine, Aptive Care Team

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Liz H · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·

苏干得好!

苏是最后一位拜访我们家的技术人员,她很友好、专业,并且在房子内外都完成了完整而彻底的工作。

Aptive Pest Control 回复2026-08-07

Hi Liz, Thank you for your wonderful review! We’re thrilled to hear Sue provided such a friendly and professional experience while making sure your home received a complete and thorough treatment, both inside and out. We’ll be sure to share your kind words with her. Thank you for trusting Aptive to help keep your home protected! -Jasmine, Aptive Care Team

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Lucila Alvarez · 写过 1 条评价 · 已认证 · 体验于 2026-05-31 ·

我注册了

我报名了。 2天后收到邮件邀请,获得Visa卡进行注册。他们不会尊重它。没有满足我要求服务日与我的工作安排(周五回家)一致的要求。原本说他们会的。

Aptive Pest Control 回复2026-08-07

Hi Lucila, Thank you for sharing your feedback. We’re sorry to hear about the frustration surrounding the promotional offer and scheduling expectations. We understand how important it is for service dates to work with your availability, especially when Fridays were discussed during enrollment. Please reach out to [email protected] directly so we can review your account, look into both concerns, and work toward an appropriate resolution. We appreciate the opportunity to get this handled for you. -Jasmine, Aptive Care Team

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Diana Briden · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

工人非常通过

工人非常辛苦。他速度很快,让我问他问题。

Aptive Pest Control 回复2026-08-07

Hi Diana, Thank you for your wonderful review! We’re glad to hear your service professional was thorough and efficient while still taking the time to answer your questions. Providing detailed service without making you feel rushed is exactly the experience we want at Aptive. Thank you for trusting us to help keep your home protected! -Jasmine, Aptive Care Team

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Julia Whaling · 写过 1 条评价 · 体验于 2026-08-06 ·

你们的服务技术人员很棒

你们的服务技术人员很棒! 他解释了他要做的一切,并加倍努力消除我们的外部错误

Aptive Pest Control 回复2026-08-07

Hi Julia, Thank you for your wonderful review! We’re thrilled to hear your service professional provided such a great experience. Taking the time to explain the treatment and going the extra mile to address your outdoor pest concerns is exactly the level of care we strive for at Aptive. Thank you for trusting us to keep things handled! -Jasmine, Aptive Care Team

m
m armbrust · 写过 5 条评价 · 体验于 2026-08-06 ·

我和特伦斯谈过——因为他……

当特伦斯正在使用害虫防治产品时,我与他进行了交谈。 他非常友善而且知识渊博。 他向我保证他会解决这些问题。

Aptive Pest Control 回复2026-08-07

Hi there, Thank you for your wonderful review! We’re so glad Terrance made such a positive impression with his friendly and knowledgeable service. It’s great to know he took the time to speak with you, understand your concerns, and give you confidence that your pest issues would be addressed. We’ll be sure to share your kind words with Terrance. Thank you for trusting Aptive to help keep your home protected! -Jasmine, Aptive Care Team

J
John Hall · 写过 1 条评价 · 体验于 2026-08-06 ·

技术人员具有良好的沟通能力...

技术人员具有出色的沟通能力,我们家的工作非常彻底。

Aptive Pest Control 回复2026-08-07

Hi John, Thank you for your wonderful review! We’re thrilled to hear your service professional provided excellent communication and a thorough treatment of your home. Keeping customers informed while making sure the job is done with care and attention to detail is exactly the experience we strive for at Aptive. Thank you for trusting us to help keep your home protected! -Jasmine, Aptive Care Team

K
Karen Lamb · 写过 2 条评价 · 已认证 · 体验于 2026-08-06 ·

服务很好,但他们不断变化……

服务很好,但他们不断改变服务日期和时间

Aptive Pest Control 回复2026-08-07

Hi Karen, Thank you for your feedback. We’re glad to hear you’ve been pleased with the service itself, but we understand how frustrating it can be when appointment dates and times continue to change. Reliable scheduling is an important part of the overall Aptive experience. Please reach out to [email protected] directly so we can review your account and help address the scheduling concerns. We appreciate the opportunity to get this handled for you. -Jasmine, Aptive Care Team

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Luis Camacho · 写过 1 条评价 · 体验于 2026-08-06 ·

离职困难

八月前我到达亚洲后一周,我收到了 Aptive 一位灭虫人员的短信和电话,询问我何时到达爱荷华州地址以及何时期待服务。我告诉他我以为我的旧地址已经转到威斯康星州了。我与妈妈和 Aptive 服务代表一起加入群组通话。我告诉他们情况,他们似乎对听到我们的抱怨并不太高兴。然后,该代表将我们转移给一位高级代表,他试图推动与排名较低的代表相同的路线。我再次告诉他情况、我的沮丧,以及如果有任何保证的话,合同将在八月结束。他开始对我妈妈和我大喊大叫,要求我检查一封将发送来查看详细信息的电子邮件。电子邮件从未发送过。我向我们可以找到的 3 个不同的 Aptive 电子邮件地址发送了一封电子邮件。每个地址都会自动回复,要么地址未被监控,要么经常检查。 所以我昨天打电话给代表,再次试图解释尽管我支付了八月份的付款,但他们的系统现在无法取消服务。现在我显然很沮丧。所以我再问一些问题: 1) 我的合同会在本月结束后终止吗? 我们需要您取消。 2) 我刚刚尝试过,但你告诉我不能取消。我什么时候可以取消? 八月底 3) 让我澄清一下,您是在告诉我,我需要再打一次国际电话来告诉您取消。我这样理解对吗? 是的 4) 如果我没有及时取消,是否会收取 9 月份的费用? 是的 5) 我可以添加我的母亲为客户经理吗? 是的,但无论出于何种原因,我们都无法添加她的电话。 这把我们带到了现在。我需要在八月底再打一次国际电话才能让他们取消。我强烈建议不要选择 Aptive 以及陷入真正的订阅/合同地狱的策略。 我将通过我的信用卡公司阻止 Aptive。我不相信他们会及时取消我的帐户。

Aptive Pest Control 回复2026-08-07

Hi Luis, Thank you for taking the time to share your experience. We’re sincerely sorry for the frustration you’ve experienced with the address change, communication, and cancellation process, especially while trying to resolve this from overseas. We understand why the repeated calls and conflicting information have been so discouraging. Please reach out to [email protected] directly so we can review your account, verify the cancellation details, and work with the appropriate team to get this handled properly. -Jasmine, Aptive Care Team

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Laura Gidget And David Fain · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

对服务很满意

完全按他们所说的时间出现,我对他们的结果非常满意

S
Sundee Higel · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·

一切顺利

一切都很顺利。 期待无bug

M
Mark Derda · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·

到目前为止,一切都很好

到目前为止,一切都很好。我不知道消灭蜜蜂会发生什么。虽然数量少了很多,但仍然有活跃的巢穴。

Aptive Pest Control 回复2026-08-07

Hi Mark, Thank you for your feedback! We’re glad to hear you’ve already noticed a significant reduction in bee activity. We understand your concern with the remaining active nests and want to make sure the issue is fully addressed. Please reach out to [email protected] directly so we can review your account and arrange a complimentary reservice under Aptive’s Promise. We’d be happy to take another look and help get the remaining activity handled. -Jasmine, Aptive Care Team

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Jim Young · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

我注意到差异要少得多……

自从与 Aptive 签约后,我注意到后院的昆虫少了很多。

C
Cindy J Webster · 写过 1 条评价 · 已认证 · 体验于 2026-07-23 ·

这是怎么回事?

自从 7 月的治疗以来,我就被跳跃型小蜘蛛淹没了,而 8 月的访问中,我惊讶地发现里面有 3 只蟑螂。很不寻常,因为我的生活方式没有任何改变。

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Nithin Nirmal · 写过 6 条评价 · 已认证 · 体验于 2026-02-15 ·

总是准时

总是准时。有效高效,做实事 干得好。 知识渊博

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Mike B · 写过 3 条评价 · 已认证 · 体验于 2026-08-07 ·

一些现场技术人员并不关心

现场技术人员的时间和精力非常参差不齐。显然,我们在培训方面做出了努力,因为一些技术非常彻底,而且害虫确实减少了。然而,有些技术人员做得很少,事实上,如果没有这项服务,我可以做更多的事情。一个月显示出改善,然后下个月问题又再次出现。 减少 50% 的蚊子可能不值得。

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Regina Glover · 写过 3 条评价 · 已认证 · 体验于 2026-08-07 ·

总是彬彬有礼

总是彬彬有礼,安静而有效。

A
Art Creager · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

技术员职位

瑞恩技术员做得很好

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Jessica Miller · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

我爱上了他们挨家挨户的咄咄逼人……

我爱上了他们咄咄逼人的挨家挨户推销员,这让我很生气。

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Johnny Tart · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

tech 在我家待了大约 10 分钟

tech 在我家待了大约 10 分钟 我的整个区域不可能得到治疗 我需要主管/经理与我联系,否则我的服务将被取消