Hi Geraldine,
Thank you for your review! We’re glad the service could be completed conveniently without requiring you to be home. Making pest control as simple and hassle-free as possible is important to us at Aptive. Thank you for trusting us to help keep your home protected!
-Jasmine, Aptive Care Team
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Liz H · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
苏干得好!
苏是最后一位拜访我们家的技术人员,她很友好、专业,并且在房子内外都完成了完整而彻底的工作。
Aptive Pest Control 回复2026-08-07
Hi Liz,
Thank you for your wonderful review! We’re thrilled to hear Sue provided such a friendly and professional experience while making sure your home received a complete and thorough treatment, both inside and out. We’ll be sure to share your kind words with her. Thank you for trusting Aptive to help keep your home protected!
-Jasmine, Aptive Care Team
Hi Lucila,
Thank you for sharing your feedback. We’re sorry to hear about the frustration surrounding the promotional offer and scheduling expectations. We understand how important it is for service dates to work with your availability, especially when Fridays were discussed during enrollment.
Please reach out to [email protected] directly so we can review your account, look into both concerns, and work toward an appropriate resolution. We appreciate the opportunity to get this handled for you.
-Jasmine, Aptive Care Team
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Diana Briden · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·
★★★★★
工人非常通过
工人非常辛苦。他速度很快,让我问他问题。
Aptive Pest Control 回复2026-08-07
Hi Diana,
Thank you for your wonderful review! We’re glad to hear your service professional was thorough and efficient while still taking the time to answer your questions. Providing detailed service without making you feel rushed is exactly the experience we want at Aptive. Thank you for trusting us to help keep your home protected!
-Jasmine, Aptive Care Team
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Julia Whaling · 写过 1 条评价 · 体验于 2026-08-06 ·
★★★★★
你们的服务技术人员很棒
你们的服务技术人员很棒! 他解释了他要做的一切,并加倍努力消除我们的外部错误
Aptive Pest Control 回复2026-08-07
Hi Julia,
Thank you for your wonderful review! We’re thrilled to hear your service professional provided such a great experience. Taking the time to explain the treatment and going the extra mile to address your outdoor pest concerns is exactly the level of care we strive for at Aptive. Thank you for trusting us to keep things handled!
-Jasmine, Aptive Care Team
Hi there,
Thank you for your wonderful review! We’re so glad Terrance made such a positive impression with his friendly and knowledgeable service. It’s great to know he took the time to speak with you, understand your concerns, and give you confidence that your pest issues would be addressed. We’ll be sure to share your kind words with Terrance. Thank you for trusting Aptive to help keep your home protected!
-Jasmine, Aptive Care Team
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John Hall · 写过 1 条评价 · 体验于 2026-08-06 ·
★★★★★
技术人员具有良好的沟通能力...
技术人员具有出色的沟通能力,我们家的工作非常彻底。
Aptive Pest Control 回复2026-08-07
Hi John,
Thank you for your wonderful review! We’re thrilled to hear your service professional provided excellent communication and a thorough treatment of your home. Keeping customers informed while making sure the job is done with care and attention to detail is exactly the experience we strive for at Aptive. Thank you for trusting us to help keep your home protected!
-Jasmine, Aptive Care Team
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Karen Lamb · 写过 2 条评价 · 已认证 · 体验于 2026-08-06 ·
★★★★★
服务很好,但他们不断变化……
服务很好,但他们不断改变服务日期和时间
Aptive Pest Control 回复2026-08-07
Hi Karen,
Thank you for your feedback. We’re glad to hear you’ve been pleased with the service itself, but we understand how frustrating it can be when appointment dates and times continue to change. Reliable scheduling is an important part of the overall Aptive experience.
Please reach out to [email protected] directly so we can review your account and help address the scheduling concerns. We appreciate the opportunity to get this handled for you.
-Jasmine, Aptive Care Team
Hi Luis,
Thank you for taking the time to share your experience. We’re sincerely sorry for the frustration you’ve experienced with the address change, communication, and cancellation process, especially while trying to resolve this from overseas. We understand why the repeated calls and conflicting information have been so discouraging.
Please reach out to [email protected] directly so we can review your account, verify the cancellation details, and work with the appropriate team to get this handled properly.
-Jasmine, Aptive Care Team
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Laura Gidget And David Fain · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·
★★★★★
对服务很满意
完全按他们所说的时间出现,我对他们的结果非常满意
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Sundee Higel · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·
★★★★★
一切顺利
一切都很顺利。 期待无bug
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Mark Derda · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·
★★★★★
到目前为止,一切都很好
到目前为止,一切都很好。我不知道消灭蜜蜂会发生什么。虽然数量少了很多,但仍然有活跃的巢穴。
Aptive Pest Control 回复2026-08-07
Hi Mark,
Thank you for your feedback! We’re glad to hear you’ve already noticed a significant reduction in bee activity. We understand your concern with the remaining active nests and want to make sure the issue is fully addressed.
Please reach out to [email protected] directly so we can review your account and arrange a complimentary reservice under Aptive’s Promise. We’d be happy to take another look and help get the remaining activity handled.
-Jasmine, Aptive Care Team