Hi Jane. I’m not sure what I did wrong with your order. This is the first communication you’ve sent me regarding your purchase. I’m sorry it wasn’t great.
Jane ordered on Saturday 4/11. As a single person business, I fulfilled this order first thing Monday 4/13 at 7:10 am MST.
Looking at Tracking, USPS sent this package to Denver, St. Paul, Philadelphia, Dallas, and then finally to its actual destination in New Mexico. I don’t know why they did this nor do I have any control over this.
The order was for a single unfilled Sandbag which is clearly stated in the title. The dimensions are provided and video as well.
Not knowing the actual issue for this review, these are the only complaints I can think might be an issue for this particular customer.
Please reach out so I can provide you with customer service.
K
Kathy · 写过 1 条评价 · 已认证 · 体验于 2026-03-23 ·
★★★★★
快速免费送货质量如承诺的那样。
很快就收到了根板，并且免费送货。 易于组装，质量非常好，与描述的一样。
Asivana Yoga 回复2026-05-05
Thank you for your feedback. I’m glad to hear everything went well!
Thank you. I am everyone at Asivana so it feels good to catch issues before they get too big and of course communicating. Thanks for being available for that communication and the review.
