很棒的服务
伙计们很友好，非常乐于助人，速度很快
Assurant 回复2026-08-03
Thank you for your review! We're glad to hear you found our team friendly, helpful, and efficient.
关于 Assurant
数据更新- 网站
- assurant.com
- 分类
- 电子与科技
- 所在地
- United States · New York
- 状态
- 待认证
- 近 12 个月
- 201 条评价
- 差评回复率
- 100%（26/26 条）
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Assurant靠谱吗？
Assurant（assurant.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 201 条用户评价，属于电子与科技分类，口碑良好。85% 的评价为 4 星及以上，11% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
用户怎么说
高度关注
Assurant 回复2026-08-03
We appreciate your feedback and are grateful for the opportunity to assist you.
我喜欢他们处理一切的方式
我喜欢他们处理一切的方式。 易于交谈且速度快
Assurant 回复2026-08-03
We're glad to hear the process was easy and that our team made the experience comfortable and efficient.
手机维修
尽管手机屏幕需要维修，但我从开始到结束的体验都很棒。我当天就能在 20-30 分钟内完成维修。代表们非常友好、知识渊博且高效。
Assurant 回复2026-08-03
Thank you for taking the time to share your experience. We're thrilled to hear your repair was completed the same day and that the process was smooth from start to finish.
很好的体验
Assurant 回复2026-08-03
Thanks for the shout-out, Ronald!
提交赞成与反对
提交维修非常简单。分数中的问题来自于我提交索赔的所有相关信息后，Assurant 或维修公司取消了索赔。我不得不重新做一遍，但通过客户服务代理提交了索赔。虽然很乏味，但它完成了工作。
Assurant 回复2026-08-03
We're sorry for the problem you faced, but we're glad everything was sorted out. Thank you for sharing this feedback with us.
快速又简单
提出索赔、安排预约都很容易，不到一个小时就完成了维修！超级感动！
Assurant 回复2026-08-03
We are so happy to hear that filing your claim, scheduling your appointment, and completing your repair was such a smooth and efficient process!
优质的服务！
Assurant 回复2026-08-03
We're delighted to hear you received excellent service. We appreciate your feedback and are grateful for the opportunity to assist you.
修屏时前置摄像头损坏，拒绝承担责任
我去这个服务中心更换屏幕。虽然屏幕本身已修复，但技术人员在此过程中损坏了我的前置摄像头镜头。镜头上现在有明显的白色残留物/划痕，这会导致严重的镜头眩光并大大降低照片质量。 当我向他们提出这个问题时，工作人员断然拒绝承担责任，声称“本来就是这样的”，并以蓝色防反射涂层为借口。他们在维修过程中损坏了我的设备，并且拒绝修复。不专业的服务——我强烈建议避开这个地方。
Assurant 回复2026-08-03
Your feedback is important to us, and we're sorry to hear about your experience. For continued support, please respond directly to the email we sent so the appropriate team can assist you.
快速地
快速、友好的服务！
Assurant 回复2026-08-03
Thank you for the 5-star review!
速度和响应时间。
Assurant 回复2026-08-03
We're glad to hear you had a great experience. Thanks for sharing!
电话维修
我毫无问题地预约了，到达后他们正在等我并给了我解释。我的手机留在那里 3 个小时，完成后他们打电话并发电子邮件。 总的来说是一次很棒的经历。
Assurant 回复2026-08-03
We are so pleased to hear you had a great experience with us. It's wonderful to know that the process was smooth from appointment to completion!
服务真的很好
服务真的很好！他们修复了我的手机屏幕，工作非常出色。我的手机看起来和使用起来都像新的一样。我对工作质量非常满意，并且肯定会推荐他们。
Assurant 回复2026-07-31
It was a pleasure working with you, Robin. Thank you for sharing.
店内服务热情
店里的服务很热情。在店内人员的帮助下，提交保险很容易。没想到手机这么快就修好了。谢谢你！
Assurant 回复2026-07-31
We are glad we could assist with your device. Thank you!
惊人的
专业快速建立干净
Assurant 回复2026-07-31
We are so happy to hear that you found our establishment clean and our service to be professional and quick!
手机工作有它应该
手机工作应该有。 客户服务非常好。 温柔的男人很有礼貌。 当他在的时候就完成了这将是一个合理的时间
Assurant 回复2026-08-03
We're glad you had a great experience! Thank you for the review.
糟糕的客户服务
尝试预约维修。 这家公司没有人。 他们错误地取消了预约（我们有安排预约的短信和电子邮件）。 今天早上打电话询问取消的原因。 人工智能助理“萨曼莎”反复告诉我们没有人类代表，无法安排新的预约。 然后，找到了一个门户网站（除了人工智能支持的电话号码之外，该公司没有其他电话号码），在那里他们告诉我们他们只安排一周的时间，而我们没有空。 不要购买保修，因为服务很糟糕。
Assurant 回复2026-07-31
We’re sorry to hear about the frustration you experienced. A request through Trustpilot has been sent requesting additional details so we can ask our internal partners to review your case. When responding, make sure you include your preferred contact number, claim number, and email address, and specify the type of product and the company linked with the coverage. Thank you for taking the time to share your concerns with us. We look forward to the opportunity to look into this further.
使满意
客服态度好，维修及时。
Assurant 回复2026-07-31
Providing a smooth and efficient experience is always our goal. Thank you for taking the time to share your feedback and for letting us be part of the solution!
友好且知识渊博的员工
友好且知识渊博的员工。很快就帮助和修理了我女儿的手机。
Assurant 回复2026-07-31
We're happy to hear we could help!
我得到了我需要的东西
我得到了我需要的东西，信息和服务在各方面都非常出色。
Assurant 回复2026-07-31
We're thrilled to hear that you found both the information and service phenomenal! Thank you for the review!