ATK Gaming Gear specializes in cutting-edge gaming peripherals, including high-performance mice and hall effect keyboards.Backed by experts from China’s leading gaming media and industrial R&D teams, we combine innovation, esports insight, and premium design to deliver cost-effective gear that meets the demands of serious gamers.With over 6 million fans and years of experience, we’re committed to helping players level up their game with next-generation performance and reliability.
Reviewers had a great experience with this company. Customers frequently praise the affordable gaming mice and mechanical keyboards for offering exceptional quality, reliable performance, and a very comfortable design without breaking the bank. Buyers truly appreciate the responsive components, long battery life, and smooth tracking capabilities that make the hardware ideal for daily gaming sessions and office use.
Some reviewers were not happy with extended delivery delays, unexpected border customs charges, and missing promotional items included in their packages. Furthermore, a few consumers noted encountering significant difficulties with customer support response times when attempting to resolve tracking or product return issues.
ordered a mouse, been over a month and nothing ever happened.
ATK Gaming Gear 回复2025-06-05
Hi,
We sincerely apologize for the delay and inconvenience caused by your unfulfilled order. This is not the service standard we aim to provide, and we completely understand your frustration.
Please contact us directly at [email protected] with your order details so we can urgently investigate and resolve this issue for you. As a token of apology, we would be happy to offer you a discount or a partial refund once the issue is resolved.
Thank you for your patience and for giving us the opportunity to make this right.
Best regards,
The ATK Team
This is a scam. ATK is a scam. I have ordered a mouse more than two weeks ago and it was not dispatched yet. Status is unchanged since "We've received your order". And that's it. Support does not answer. I lost almost 100 USD.
UPDATE: the mouse have finally arrived on the 25th of March, after well over a month of waiting. I have changed the rating from 1 start to 2 stars, but I will not go higher and I would neither recommend this store nor buy anything again. I do not care how good the product is (it is good indeed acc. to my son), as long as the overall experience was bad, there was hardly any information given, there is no customer support and I felt ripped off for a month.
ATK Gaming Gear 回复2025-06-05
Hi,
Thank you for updating your review and for sharing your honest experience with us. We sincerely apologize for the long delay and the lack of communication you experienced — this clearly fell short of the high standard we aim to provide.
We understand how frustrating it is to wait so long without updates or responsive support, and we regret the inconvenience caused. Your feedback is very important and has already been shared with our team to improve our order fulfillment and customer service processes.
We’re glad to hear your son is happy with the product, but we know that the overall experience matters just as much. If there’s anything we can do to restore your confidence, please contact us directly at [email protected]. We appreciate your patience and hope to have the opportunity to serve you better in the future.
Best regards,
The ATK Team
Be aware! Scam! Nothing is shipped, support is not answering.
ATK Gaming Gear 回复2025-06-05
Hi,
We're very sorry to hear about your experience and the frustration it has caused. We understand how concerning it is when an order isn’t shipped promptly and communication falls short.
Please know that we take these situations seriously. We are not a scam, and we are committed to resolving this for you. Kindly reach out to us directly at [email protected] with your order number, and we will make this our top priority.
We truly appreciate your patience and the opportunity to make things right.
Best regards,
The ATK Team
Hi,
Thank you so much for your fantastic feedback! We’re thrilled to hear you’re happy with your experience. If there’s ever anything we can do to assist you further, please don’t hesitate to reach out.
Best regards,
The ATK Team
Issues with ATK RS6 Order, No Response from Support
I bought a keyboard (atk rs6) 7 days ago. The order still has the status "Unfulfilled" I wrote 3 messages to all support methods and never received a any response.
*Will update if I receive any support*
ATK Gaming Gear 回复2025-06-05
Hi,
We're very sorry to hear about your experience and the frustration it has caused. We understand how concerning it is when an order isn’t shipped promptly and communication falls short.
Please know that we take these situations seriously. We are not a scam, and we are committed to resolving this for you. Kindly reach out to us directly at [[email protected]] with your order number, and we will make this our top priority.
We truly appreciate your patience and the opportunity to make things right.
Best regards,
The ATK Team
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