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ATK Gaming Gear

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245 条评价

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关于 ATK Gaming Gear

数据更新
网站
atk.store
分类
电子与科技
所在地
中国
状态
待认证
近 12 个月
179 条评价
差评回复率
65%(42/65 条)
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商家自述

ATK Gaming Gear specializes in cutting-edge gaming peripherals, including high-performance mice and hall effect keyboards.Backed by experts from China’s leading gaming media and industrial R&D teams, we combine innovation, esports insight, and premium design to deliver cost-effective gear that meets the demands of serious gamers.With over 6 million fans and years of experience, we’re committed to helping players level up their game with next-generation performance and reliability.

以上内容由商家自行提供,未经平台核实。

ATK Gaming Gear靠谱吗?

ATK Gaming Gear(atk.store)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 245 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:69% 给出 4 星及以上,同时 25% 打了 1 星;商家回复了 65% 的差评;评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-25。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the affordable gaming mice and mechanical keyboards for offering exceptional quality, reliable performance, and a very comfortable design without breaking the bank. Buyers truly appreciate the responsive components, long battery life, and smooth tracking capabilities that make the hardware ideal for daily gaming sessions and office use. Some reviewers were not happy with extended delivery delays, unexpected border customs charges, and missing promotional items included in their packages. Furthermore, a few consumers noted encountering significant difficulties with customer support response times when attempting to resolve tracking or product return issues.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

I got the ATK AXE controller and its one of the best controller I have!

I got the ATK AXE controller from them last month, and so far it's been one of my favorite controllers! It even performs better than my PS5 controller for its HE sticks. I also got the item in just 1 week, and I didn't experience any problem with the shipping. Looking forward to buying other peripherals from this brand!

Read this before buying from ATK

If I could give 0 stars, I absolutely would. This has been the worst customer experience of my entire life. I purchased the ATK × Aspas RS6 Ultra Aluminum Hall Effect Keyboard directly from ATK’s official store. I had already seen several complaints online about their poor customer support and slow shipping, but I liked the keyboard’s specs and design, and as a Brazilian fan of Aspas (a world-class Valorant player), I decided to take the risk. The keyboard started disconnecting by itself on the second day of use. I tested several cables, CableMod, Best Buy generic cables, and others, and only one of them temporarily worked. The original ATK cable was completely unstable. I found a note in the ATK software saying that high brightness could cause disconnections, so I lowered the lighting to safe levels (below 60), but the issue continued. I recorded videos and sent proof to ATK support. After many days of back and forth, they finally agreed to send me a replacement Aspas Edition cable, plus an extra 8K RGB cable and limited edition keycaps, but only after I pushed hard and insisted that they offer compensation. A few days later, the keyboard became completely unusable, disconnecting with any cable. I had to ship it back to China from Canada, which cost me $390 CAD. Thankfully, they reimbursed that amount about a week later. However, the broken keyboard arrived at their facility before they had even shipped the replacement, and once again I had to send multiple messages to get them to act. Their replies were slow, unhelpful, and often just generic phrases like “please wait patiently.” Eventually, they shipped the replacement keyboard and the promised items, though they told me the Aspas cable was out of stock and wouldn’t be included. I accepted it, despite how strange it was to have the keyboard but not the matching cable. To my surprise, the Aspas cable did arrive with the shipment. I thought the nightmare was finally over. But then, after just two days of using the keyboard with the new cable, it started disconnecting again. Thankfully, I had other cables around, and so far the keyboard works with those, but it defeats the purpose. I paid for the full set, and the official cable still doesn't work reliably. — The support experience was slow, disorganized, and inconsistent. — I received different responses from email, Discord, and their website, as if their staff weren’t even communicating with each other. — I had to push them every step of the way just to get basic service. — I lost money, time, and peace of mind because of this product. On paper, this keyboard has good specs. But in reality, it’s an unfinished product backed by a company that offers terrible support and questionable quality control. And now, after more than 2 months of back-and-forth, countless unanswered emails, and broken promises, the issue still hasn’t been resolved. They’ve stopped replying to me altogether, it feels like they just gave up on trying to fix the problem. And here’s the worst part: when they sent me a new cable, they told me this exact sentence: “The new cable has been tested for compatibility with the ATK × Aspas keyboard, and it should fully resolve the issue. You can rest assured that it will work as expected.” Once again, they failed. That promise was not kept, because the cable they supposedly tested arrived with the same defects. ATK is the worst brand I’ve ever dealt with. I strongly recommend buying keyboards or mice from literally any other company. I will never again spend my time, money, or sanity dealing with ATK. Avoid ATK at all costs. 🔄EDIT: Update after ATK’s reply Thank you for replying here, but your statement does not fully reflect the situation. Yes, you did send me multiple replacement cables, a replacement keyboard, and eventually reimbursed my shipping. However, these actions only happened after weeks of delays and after I insisted many times. They were not proactive measures of goodwill, but the minimum response to a defective product. Most importantly, the real issue remains unresolved. Over the last 4 months, I have received 4 different cables from ATK. Three of them developed the exact same disconnection problems after only 2–3 days of use. I am currently testing the fourth cable, but it is too early to confirm whether it will hold up or fail like the others. Your public reply here gives the impression that the case is closed, but in reality it is still ongoing after months of back-and-forth. My trust in ATK has been damaged not only by the repeated technical failures, but also by the inconsistent support and lack of lasting solutions. AND suspiciously, after my review, dozens of 5-star reviews appeared in a very short time, raising ATK’s rating from 2.8 to 4.1 stars. I question the authenticity of these reviews.

ATK Gaming Gear 回复2025-09-02

Thank you for sharing your experience with us — we’re truly sorry to hear how frustrating this process has been for you. We acknowledge the issues you faced and regret that our service did not meet your expectations. Our team has already provided you with multiple replacement cables, a replacement keyboard, as well as additional gifts such as the limited edition keycaps and RGB cable, in hopes of resolving the matter and showing our goodwill. We also reimbursed your international shipping costs. We understand that your trust has been affected, but please know that your feedback is being taken seriously and shared with our product and support teams to improve both quality control and communication. If you are still experiencing problems, we’d really like to help you find a lasting solution. Please contact us directly at [email protected]. so we can follow up immediately. Thank you again for your patience and for giving us the opportunity to improve.

ATK F1 Pro Mice

The ATK F1 has an incredible great shape for my Claw Grip, great grip. I looked for something like an Zowie FK2, the F1 is smaller but it fits me more. The Left and Right Button have a great feeling and the Mice is really light. Only confusing was the Wireless Configuration, the Manual is really stripped down an not pretty accurate ... there is a hidden 1k Polling Dongle in the Back of the Mouse, with that its works via Plug and Play ... the big 8k Receiver had to be configurated over the ATK Page with Firmware Stuff and what not and i couldnt find a Video or Manual straight away. This has to be updated, its pretty confusing but i give 5 Stars because the Mice itself is awesome!

Extremely Disappointed – Still Waiting for Mousepad After 2 Months!

placed an order with ATK (Order #ATKGR14221) which included the Leviathan Mousepad, added on April 23, 2025. I made the additional payment right away, and by April 28, I received confirmation that the mouse had shipped and that the mousepad would follow the next day. It’s now almost 2 months later and I’ve received absolutely no tracking information or further updates about the mousepad — despite multiple follow-ups. My May 13 email was met with a generic response about delays, and since then, complete silence. The lack of communication and transparency is deeply frustrating. I expected better service, especially after having paid promptly and waited patiently. Still, nothing. If this doesn’t resolve immediately, I’ll continue sharing my experience to warn others. Sadly, I can’t recommend ATK to anyone at this point. — Zeeshan Ahmad

X1 Pro mouse experience

Ordered a X1 Pro mouse after doing some research, it's almost a direct copy of Razer Viper V3 Pro, even benchmark comparison online is almost identical. Definitely worth the buy especially if you don't wanna pay full price just for the "Razer" brand. Mouse is amazing, by far the best I ever had. Shipping took a little longer, 7-8 working days (not counting weekends) and emails with invitation to Trustpilot along with instruction manual in the package came in Chinese for some reason but these are the only "downsides" I could find if I'm really nitpicking. Other than that amazing mouse, packaging, gaming experience and specs.

PLEASE READ THIS BEFORE BUYING

PLEASE READ THIS BEFORE BUYING If you ever want to buy something from this shop you should read this before buying . I have purchased 2 mouses from them , they arrived in about 1 and half months , i didn t think much of them at that time . After 5 months of using it i had no problem with the mouses but one problem appeard, i had to update the firmware as they strongly suggested , so that s what i did i plugged the mouse and started the update when suddently it crashed and the mouse stopped working , i mean no signal on the receiver and no signal even plugged . So i tested it on the other mouse and it did the same thing ... Now its been like 2 weeks of me trying to get in contact with the support ( BTW the support on the site is replying in a day or so and everytime is saying the same thing , unusefull and it seems to me like he is trying as hard as he can to annoy me and get me to break the mouses , and the support on mail isn t answearing for about 3 or 4 days of me constantly replying to them). The support sucks , the web hub and the aplication are terrible and you end up spending 150 dollars on gear that doesn t even have support. Oh and btw i am begging them for an address to send the mouses into warranty for a week and they seem to ignore me . If you want to feel scammed , you are welcome to buy from them.

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