Autonomous Inc（autonomous.ai）在 OK.one 的综合评分为 4.7 分（满分 5 分），基于本站收录的 61 条用户评价，属于商业服务分类，口碑优秀。好评高度一致，92% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
不可回收包装过多且调整图难以理解
We apologize for the frustration caused! Your feedback has been shared with our team to help improve the packaging materials. For a clearer visual walkthrough of the adjustments, please head over to YouTube and search "Autonomous Chair Ergo Operation Guide". We hope it helps!
该产品很棒而且很快就到了。
Thank you for the 5-star review! We are glad to hear you are satisfied with the product and our fast delivery. Enjoy your new chair set up!
很棒的椅子 令人惊叹的客户服务
Short, sweet, and absolutely made our day! Enjoy the ultimate comfort, and thank you so much for the love.
客户服务部的阿什利需要尽快加薪
Thank you for the wonderful feedback! We will definitely pass your kind words along to Ashley and our management team. Please let us know if you ever need further assistance!
更新评论： 在给实习生设备更多时间后，我正在更新我的评论，我很高兴地说事情已经有了显着改善。一开始的设置并不顺利，我很难让设备上线。但支持团队——尤其是爱丽丝——非常耐心、积极响应，并真诚地致力于帮助我解决问题。 现在一切都在持续运转，我可以说体验已经发生了转变。我真的很感谢团队为确保我不会陷入困境而付出的努力。感谢您的跟进并让我获得稳定、可工作的设置。
Thank you so much for the amazing update! Reading this totally made our day, and the whole team is thrilled to hear your Intern device is now up, and working perfectly. Enjoy your device, we’ve always got your back! 🙌
我于 6 月 11 日订购了两台 Autonomous Desk Pro。两台设备均已交付并组装，没有出现任何问题； however, one of the desks is not functioning. 我于 6 月 18 日上午通过聊天联系了支持人员，与我交谈的代表非常乐于助人。从那时起，除了自动发送的电子邮件之外，我没有收到任何后续信息，现在已经超过三天没有回复。 到目前为止，我仍然没有一个决定，这令人失望。 I made this purchase based on a recommendation, without seeing the product in person, so the lack of timely support has been particularly concerning.
We're sorry for the delay and lack of update after your chat with us. We appreciate the details sharing, and also understand how frustrating it feels to be left waiting. We’ve pushed your case with priority and will follow up directly on your ticket to support further.
Thank you so much! So happy to hear your first chair exceeded all expectations — hope you keep enjoying it every day.
我写这篇评论是为了赞扬自治支持团队的 Ashley 所提供的杰出帮助。我一直在处理有关我的 L 形桌子上的控制器盒的技术问题，而 Ashley 的表现非常出色。 从我们开始排除故障的那一刻起，很明显她致力于寻找解决方案。她始终超越自我，提供清晰的沟通、主动的更新以及当今客户支持中罕见的奉献精神。她真正解决了问题，让我感觉自己是一位尊贵的客户，而不仅仅是另一个票号。 如果您正在寻求真正倾听、研究并坚持不懈直到事情得到解决的支持，那么 Ashley 将为您提供帮助。感谢您的辛勤工作，让令人沮丧的情况变得更容易管理！
We’re really glad Ashley was able to make a frustrating technical issue feel easier to manage. She’ll be so happy to read your kind words — especially about their clear communication, ownership, and persistence. We truly appreciate your patience, and also grateful for the chance to help make things right.
优秀的椅子，支撑力强，易于组装。
Love to hear this — fast delivery, a great chair, and helpful support is exactly the experience we hope to provide. Thank you so much!
快速的交货，很棒的椅子，以及客户服务快速而有用的响应！
We’re so glad to hear that everything met your expectations! Thank you for sharing your experience, and feel free to reach out if you need further assistance.
运送速度很快！我喜欢它。这就是我想要从桌子上得到的一切。严重地！如果你还没有拿到，那么你就错过了。
We love the energy here! Happy to hear the table is sturdy, good-looking, and exactly what you wanted. Thank you, and enjoy your desk!
我的订单获得免费优质送货肯定让服务比我预期的要好，但最重要的是，我收到的椅子比预期要好得多，尤其是在尝试了类似价格范围的椅子之后。
Thanks so much for sharing! It’s always great to hear when both the delivery experience and the product itself turn out better than expected. Enjoy your chair!
再高兴不过了！
Love hearing this. Thank you for sharing your experience with us!
我对我每天使用的自主椅非常满意。做工质量非常好，为长时间工作提供了极大的舒适度和支持。 Beyond the product itself, I really want to highlight how amazing their customer service is. I had to contact the support team twice due to an accident on my end during a move (and absolutely not because of any product defect), and they were outstanding.他们立即做出回应，并为我的问题提供了快速、高效的解决方案。 It is rare to see such a comprehensive, responsive, and understanding support team.我强烈推荐自治！
Thank you so much for your thoughtful review! We’re happy to hear your Autonomous chair has been comfortable and supportive for your daily work, and that our team could assist you quickly after your move. We truly appreciate your recommendation and support!
阿什利（Ashley）非常出色地帮助修好了我的椅子。她让这个过程变得轻松无压力。
We’re so glad Ashley could help get your chair fixed and make everything feel easy along the way. Thank you for sharing this with us!
阿什利（Ashley）非常出色地帮助我更换了桌椅的零件。 超级简单的流程和优质的客户服务。 谢谢你！
Thank you for sharing your experience! We’re happy to hear Ashley made the replacement process smooth and simple. Enjoy your desk chair!
很棒的客户服务 我并不经常做评论，但我只是想快速提及我在该公司获得了很好的客户服务体验。我的问题得到了迅速而礼貌的解决。 Thank you, Ashley.
Thank you so much for sharing this! We’re glad to hear Ashley was able to help resolve your issue quickly and courteously. We truly appreciate your kind words and support.
长期使用 Ergo 椅子（6 年以上）。仍然工作得很好。 The only complaint I have is their website. I needed to replace one caster on the chair, but because the system requires model number and the original purchase order number, there is no way to buy it without going through a human customer service.网站上的聊天机器人无法工作（停滞），因此必须通过 What'sApp。他们很友善地与人聊天并安排购买，但对人类来说似乎是不必要的工作。
Sorry to hear that the purchase wasn’t as smooth as expected! Thank you for your feedback, and we’ll share it with our team to improve the online process. We’re glad our support team could help set it up for you, and we truly appreciate your understanding.
We’re happy to hear your order arrived on time. Thanks for sharing your experience!
椅子非常舒适且坚固的设计。会持续很长时间
Glad to hear you’re enjoying the chair! We’re happy it feels comfortable and sturdy, and we hope it continues to support you well for a long time.
共 61 条符合条件的评价