Autonomous Inc (autonomous.ai) has a 4.7 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
M
Mark D · 1 review · Verified · Experienced 2026-08-03 ·
★★★★★
The desks and chairs arrived in great…
The desks and chairs arrived in great condition and were easy to assemble. The product quality is top notch.
Reply from Autonomous Inc2026-08-04
Hi Mark, thank you so much for your review! We're so glad to hear that your desks and chairs were easy to set up, and met your quality expectations.
Appreciate your lovely feedback! Enjoy your setup, and thanks for choosing us!
M
Mike Davis · 1 review · Verified · Experienced 2026-07-03 ·
★★★★★
I got the ErgoChair Ultra 2 Plus
I got the ErgoChair Ultra 2 Plus, great product and shipped fast to my house. I like having a well made competitor to the "big" names in this sector.
Reply from Autonomous Inc2026-08-04
We're super proud of the ErgoChair Ultra 2 Plus, so knowing that you love it and that it arrived quickly means everything to us. Hope it serves your setup well for years to come!
great product. Now as easy to setup as I was hoping but also nothing to complicated. I've not yet figured out how to best adjust the back rest but overall great for long days office work.
Reply from Autonomous Inc2026-08-04
We're glad the chair is keeping you comfortable through long workdays.
If you need any tips on adjusting the backrest, just reach out to our support team and we'll be happy to help. Enjoy your chair!
Thank you for the awesome feedback! Speedy delivery is always our priority. Hope you love your new product! 🎉
J
Jimmy · 5 reviews · Verified · Experienced 2026-07-10 ·
★★★★★
Great overall experience no complaints
Great overall experience no complaints, 3 desk I bought from you guys and will continue to buy more.
Reply from Autonomous Inc2026-07-23
Wow, 3 desks and counting! Thank you so much for being such a loyal customer and for taking the time to share this. We’re so glad we could deliver another great experience for you!
You cannot always say "You get what you pay for", but in this case you do. These chairs are fantastic, and while expensive, when you work from home or sit at a computer all day, the difference between these and, say, the $100 amazon gaming chairs is night and day. 100% worth it, my back and posterior are both so much better off after a long day in the home office.
Reply from Autonomous Inc2026-07-16
Thank you so much for the fantastic review! Investing in your back health makes a night-and-day difference when working from home. We're thrilled our chair is keeping you comfortable all day long.
M
Matt Mirus · 1 review · Experienced 2026-07-15 ·
★★★★★
Good support experience for replacement part order
Reached out to their support for a replacement seat for my six year old chair. They were able to very quickly help me get the replacement part ordered. Very helpful support team member, and quick process.
Reply from Autonomous Inc2026-07-16
We're glad to help get that replacement seat sorted for your six-year-old chair! Our team is always here to help keep your setup running smoothly for years to come.
Everything was packaged to perfection. Everything was in perfect condition when I received it and I had someone come help me assemble it and it was easy peasy. I just love it!!!
Reply from Autonomous Inc2026-07-16
It’s wonderful to hear that everything arrived in perfect condition and that assembly was a total breeze!
Thank you for the love, and we hope you enjoy your new setup.
R
Ryan Osserus · 13 reviews · Experienced 2026-07-09 ·
★★★★★
Ashley is the best
Ashley is the best! She answered all my questions and made sure all my issues were addressed with ordering replacement parts for my chair.
Reply from Autonomous Inc2026-07-10
Appreciate your 5-star review! Ashley is indeed a rockstar, and we're so glad she could get your replacement parts sorted out quickly.
Enjoy your chair, and don't hesitate to reach out if you need anything else!
Ashley was a hero, and saved me during a crisis. She was able to resolve all my concerns and was kind when i made mistakes. Make my experience phenomenal. Thank you!!
Reply from Autonomous Inc2026-07-07
Thank you for the amazing review! We're so proud of Ashley for turning things around and making your experience so positive.
The delivery was on time and I was able to put the chair together fairly easily, needed help from one person but overall the instructions were easy to follow. I used the chat only once to get help and the service was quick and resolved my issue.
Reply from Autonomous Inc2026-07-07
Awesome to hear! We love knowing that the delivery was on time, the instructions were easy to follow, and our team got your issue sorted fast.
Thanks for choosing Autonomous!
I received the exact same chair nany years as a Christmas gift. I wanted to get a chair for my son. As we were doing the small amount of assembly, it occurred to me, the design is exactly the same. "Wht mess with perfection!"
Reply from Autonomous Inc2026-07-07
What an amazing story! Thank you for the loyalty and the awesome review. We love knowing that our timeless design is now keeping your son comfortable too.
Enjoy the new set up!
This is quite honestly a great chair and easy to assemble. I got the ErgoChair Pro. Customer service is also very responsive and helpful.
Reply from Autonomous Inc2026-07-07
Thank you so much! We're thrilled to hear you're loving your ErgoChair Pro and that assembly was a breeze. We'll pass the compliments along to our support team!
Love my Intern. What a fun little desktop companion!
Reply from Autonomous Inc2026-07-07
Appreciate this! So glad your new desktop companion is making work a bit more fun. Thanks for spreading the love!
Z
Zander Vera · 1 review · Experienced 2026-06-29 ·
★★★★★
Have purchased quite a few desks and…
Have purchased quite a few desks and chairs from these guys. Always been happy with the product. Had a controller cable get ripped out accidentally. Contacted them and had a replacement on the way the same day. Excellent customer service every time I've contacted them. Wish they hadn't stopped selling the accessories because I liked the quality of their products better than the options out there. No complaints, great company.
Reply from Autonomous Inc2026-07-07
Thank you for sticking with us through multiple setups! Same-day replacement is just how we roll. Sad to hear about the accessories, but glad the quality still wins you over!