Autonomous Inc（autonomous.ai）在 OK.one 的综合评分为 4.7 分（满分 5 分），基于本站收录的 61 条用户评价，属于商业服务分类，口碑优秀。好评高度一致，92% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
我购买的产品不适用于我的办公椅。客户服务提供了一些尝试的选项，但最终当这些选项都不起作用时，让我以全额折扣退货。我对收到的服务感到非常满意。
We’re sorry that the item didn’t fit your chair, but we’re glad our team could help with alternative options. Thank you for your kind words!
更新 在阅读了我下面的评论后，一位 Autonomous 客户服务代表联系了我，对我的运输体验表示歉意。她还询问椅子是否损坏。我认为气瓶可能已损坏，她非常愿意给我寄一个替换零件。当我意识到事实并非如此时，她仍然对 Autonomous 给运输带来的不便表示感谢。对于他们积极主动和专业的客户服务，我强烈推荐 Autonomous 作为一家企业。我已经坐在椅子上大约三个星期了，感觉非常舒服。灵活的背部贴合良好，可提供腰部支撑。我对它非常满意，让我再说一遍，我可以用我的 HSA 卡购买它，因为我已经并且正在接受慢性背痛的治疗。 原帖 使用我的 HSA 卡订购 Autonomous Ultra 2 椅子既快捷又简单。 Autonomous 很快就发货了，我不需要与客户服务人员就任何问题进行互动。我遇到的唯一问题是椅子到达时背面有一个大洞，刮破了两块聚苯乙烯泡沫塑料。总而言之，椅子到达时状态良好。
We’re glad the process was smooth and the chair is working well. That said, we’re sorry the package arrived damaged and affected the back area. Our support team has reached out via email to support you further with this.
周转速度非常快，产品很棒
Thank you for your kind words! We’re so glad to hear the turnaround was quick. Enjoying your new workspace!
书桌包装完好，易于组装，效果很好。
We really appreciate the 5-star rating! It’s great to know that the packaging, assembly, and performance of the desk met your expectations. Enjoy your new workspace, and happy standing!
在移动过程中出现了一个奇怪的故障，意外停电。和客服聊了一下。仍然不确定它是否是人工智能。 （可能？）无论如何都修好了。他们本来可以在网页上找到解决方案，但我没有在那里看到。问题暂时解决了。 到目前为止，我非常喜欢这张桌子，并且已经一年多了。
To clear up the mystery: you were definitely chatting with a real human on our support team. We appreciate your valuable input regarding the visibility of troubleshooting guides. This has been forwarded to our team for further review. Thank you for helping us improve, and happy standing!
我们购买了 ErgoChair Ultra 2 和与之配套的耳机。它的承重能力为 320 磅，这正是我们想要的，但它实际上并不比我们之前购买的 ErgoChairs 大多少。所以这令人失望。否则，这是一把不错的椅子。只是希望它更宽敞。
We appreciate you taking the time to share how the ErgoChair Ultra 2 feels compared with your previous chair. Our support team has just sent you an email to help with chair adjustments. Please check your inbox so we can assist you further.
现在，我有时会收到 EO4 错误。我想把它记录下来，但我不想把它寄到我的办公桌上，因为它正在工作。我不确定是什么原因导致 EO4 错误。
Sorry to hear about the EO4 error! Our support team has sent you an email with the troubleshooting steps. Please check your inbox and follow the instructions there. If the issue persists, feel free to reply to that email and we’ll support you further.
很棒的椅子。对这次经历感到满意。
Short and sweet—we love it! Thank you for the 5 stars, and happy sitting
这把椅子是一个绝对的整体，但日常使用起来很舒适。制作椅子非常容易，只花了大约 30 分钟就完成了。我唯一建议的是，为那些不熟悉人体工学椅子的人提供一个视频，介绍椅子上每个杠杆的作用。
An absolute unit—we love that! You make a fantastic point about the controls. We actually do have video 'Autonomous Chair Ergo Operation Guide' on our offical YouTube channel that that breaks down exactly what every single lever does. Thank you for the great feedback and enjoy the chair!
想法很好，座位上还有一点污渍
Thank you for the review! We're thrilled you love it, though we're sorry about that little stain. Most of our seat materials are easy to clean. A quick wipe with a damp microfiber cloth and mild soap usually does the trick! If that doesn't work, please contact our email support team so we can make this 100% right for you!
令人惊叹的椅子和令人难以置信的支持。 自 2023 年以来，我有两把 Autonomous ErgoChair Pro。它们状况良好，我们每天使用 tem > 13 小时。 When I needed support because my order was tricky, the team was really nice and, 3 years later, when I tried to order a small replacement because a part is a bit worn off, they also helped me and made my experience smooth and nice. 我会完全信任他们。
We truly appreciate you taking the time to share your experience! Taking care of our customers years after their purchase is just as important to us as the day they buy. Knowing that our ErgoChair Pro is keeping you comfortable through those massive 13-hour days means everything to us. Thank you for your trust!
我非常喜欢我的立式/坐式办公桌。 自从我经常在家工作以来，这是我做出的最好的决定。 感谢 Autonomous 创造了如此出色的产品！
This makes our day! Thank you for the awesome shout-out, and enjoy your upgraded workspace.
喜欢我的办公桌。易于组装且非常坚固
We love that you love it! Sturdiness and easy assembly are exactly what we aim for with our desks. Enjoy your new workspace!
我有 ErgoChair Ultra 1，但 Model 2 似乎有更好的底座和框架，但我不喜欢扶手，觉得它是一个降级产品，因为它们摇摇欲坠。我希望它们是固定的，而不是摇晃和松动。我认为头枕应该能够更水平地旋转，以适合所有头部类型，并且可以让您向后休息头部。我发现这种设计使我的头保持向前，给我的脖子带来过度的紧张/压力。
Thank you for the honest review! We're happy to hear the new base and frame met your expectations. Since our chairs focus on dynamic ergonomic adjustments, the feel can vary, but we will certainly pass your comments along to our product development team for future consideration.
我订购了一把椅子，但当它没有在宣布的日期交付时，我感到非常沮丧。此外，当我意识到他们的网站每天都将发货日期移至“明天”时，我感到非常愤怒。 我在网上表达了我的不满，自治团队看到了。他们立即联系了我，对这个问题表示歉意，并提出了一项极其慷慨的协议，很快就解决了这个问题。这是我第一次看到人们如此真正关心如何打造积极的客户体验。 我的新椅子 Ergo 非常好。我的背部和颈部疼痛消失了，我终于可以在工作时感到舒适了。这把椅子设计精良，非常时尚。 如果您正在为家里寻找一把像样的办公椅 - 选择 Autonomous。
We are sorry for the delivery delay and the frustration it caused. We want to make this right for you. Our support team has just sent you an email from [email protected]. Please check your inbox so we can assist you right away!
自主的优质客户服务 大约 4 年前，我订购了一张站立式办公桌和一张人体工程学椅子，它们仍然状况良好。最近，我的孩子们抬起了扶手垫，所以我联系了支持人员来帮助我。他们友善、快速、勤奋地帮助我确定我需要的确切型号和零件。令人惊叹的客户服务。 5/5
Four years later and we've still got your back! We're thrilled we could make getting those armrests a smooth experience for you. Here’s to many more years with your Autonomous setup!
我真的很喜欢那把椅子！我在家全职工作，晚上我需要学习大学……因为我有那把椅子，我的背不再疼了，我太舒服了！
We are so happy to hear this! Working full-time plus university studies is a huge grind, and it’s amazing what the right chair can do for back pain. Keep up the hard work, and enjoy the comfort!
Alice T 非常乐于助人，向我发送了详细的拆卸说明（和视频）。我的椅子扶手松动了，但这是由于螺丝松动造成的。它很容易修复。不需要更换零件，椅子就像新的一样。
我与阿什利进行了一次支持聊天，她对椅子部件以及如何组装它们非常了解。令人难以置信的客户支持！这段经历为他们赢得了终身客户。另外他们有很棒的椅子。
Thank you so much! We’ll be sure to pass this along to Ashley; they will be thrilled to know their expertise made such a difference. We’re so glad you’re happy with the chair and the service.
阿什利（Ashley）很棒并且给出了很好的指导。问题得到了解决，服务也很快。谢谢，我真的很喜欢这张桌子
We're so glad Ashley could help you out! Thank you for the feedback, and we're happy to hear you're loving your new desk.
共 61 条符合条件的评价