AutoRentals.com

Hello Eduardo, I am so very sorry to hear of your experience. This is not what we wish for any of our customers. Our mission at Autorentals.com is to make travel easier for our customers. To that end, we partner with rental car suppliers around the world to try to meet the needs of our customers. We hope and expect these partners to have a customer first philosophy. Please know that our customer service department at Autorentals.com is always ready to assist our customers. We can work with your supplier to get answers to any of your questions and to help you resolve any issues. You matter to us. Again, I am so sorry to hear of your experience. We hope you will come back to Autorentals.com for your future car rental needs and count on us to help make your travel experience both simple and enjoyable.

Hello Richard, I am so sorry to hear you are having an issue with your reservation for your rental car. Unfortunately, we are not able to modify a confirmed reservation. Autorentals.com is your booking agency for your rental. Our goal is to provide you with great rates that we have negotiated with suppliers around the world. While we can save you time with your search and save you money with our great, negotiated rates, we do not have access to modify a suppliers reservation system. The easiest way to solve your problem would be to come back to our site and create a new reservation with the correct pick up location. We can help you cancel the current reservation that has the incorrect pick up information. Another option would be to reach out directly to the supplier for modification but this will likely void the great rate provided to you on our site. Please know that we value you as a customer and we appreciate your business. If we can be of further assistance, please reach out to us at help.autorentals.com.

Hi Margaret, Thank you for the 5 star review! We hope you will come back to Autorentals.com for all your car rental needs. We appreciate your business!

Hi Jason, Thank you for the 5 star review! We're so glad you had a great experience and we hope you will come back to Autorentals.com for all your car rental needs. We appreciate your business!

Hello Ursula, Thank you so much for your feedback. This information helps us to make sure we provide the best service and experience for our customers. Please know our tech team went to work on this issue as soon as we received your email. Our goal is to ensure that all of our customers have the best experience possible when booking their car rental through Autorentals.com. Your feedback helps make that possible. Again, thank you, and we hope you will come back to Autorentals.com for your future car rental needs. We appreciate your business!

Hello Mohcine, Thank you so much for the 5 star review! We're so glad to hear you had such a positive experience and we look forward to helping you with your future car rental needs. We appreciate your business!

Hi Natty, Thank you so much for the 5 star review! We hope you will come back to Autorentals.com for your future car rental needs. You can trust that our customer service team will always be here to help you from the start of booking your reservation through the competion of your travel. We appreciate your business!