Easy to choose the best option
Easy to choose the best option, as well as, the best prices listed for all available car rental companies, Very pleased using AutoRentals.com for the first time.
About AutoRentals.com
Data updated- Website
- autorentals.com
- Category
- Travel & Vacation
- Location
- United States · Port Washington, NY
- Status
- Unclaimed
- Last 12 months
- 26 reviews
- Replies to negative
- 14% (3/21)
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Is AutoRentals.com legit?
AutoRentals.com (autorentals.com) has a 3.6 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 33% give 1 star; The business has replied to 14% of negative reviews; 26 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Great experience thanks.
Wrong pu location
Pricing was good
Pricing was good. Easy to use service. Thank you
so easy to navigate and book my car at…
so easy to navigate and book my car at an amazing price.
Staff were very friendly and…
Staff were very friendly and accommodating; took our early return and refunded us for days not used.
Rude customer service tried calling…
Rude customer service tried calling number for routes they keep hanging up could not confirm reservation
Reply from AutoRentals.com2026-07-16
Hello Eduardo, I am so very sorry to hear of your experience. This is not what we wish for any of our customers. Our mission at Autorentals.com is to make travel easier for our customers. To that end, we partner with rental car suppliers around the world to try to meet the needs of our customers. We hope and expect these partners to have a customer first philosophy. Please know that our customer service department at Autorentals.com is always ready to assist our customers. We can work with your supplier to get answers to any of your questions and to help you resolve any issues. You matter to us. Again, I am so sorry to hear of your experience. We hope you will come back to Autorentals.com for your future car rental needs and count on us to help make your travel experience both simple and enjoyable.
Good Choice
Good rate, speed, and reliability.
Car Rental Easiest Yet
Easy to find, book my rental for a trip the last ten days in August. Amazing how fast, and simple it was! No credit card pay when i arrive to pickup.
Quick
Quick, efficient, & so far very professional
It was quick and easy
How easy it was to make the reservation.
Fast and efficient..
Fast and efficient... I asked if the rate includes one way, from Bristol to Stanstead and received a quick reponse to say that if its on the quote, then it is included. Thank you. However, I would like to know that this vehicle is reserved, or if I need to confirm, closer to the time, as I have not been required to pay anything.
FAST RESERVATION
I am trying to change the pick up…
I am trying to change the pick up location and it is not letting me
Reply from AutoRentals.com2026-06-18
Hello Richard, I am so sorry to hear you are having an issue with your reservation for your rental car. Unfortunately, we are not able to modify a confirmed reservation. Autorentals.com is your booking agency for your rental. Our goal is to provide you with great rates that we have negotiated with suppliers around the world. While we can save you time with your search and save you money with our great, negotiated rates, we do not have access to modify a suppliers reservation system. The easiest way to solve your problem would be to come back to our site and create a new reservation with the correct pick up location. We can help you cancel the current reservation that has the incorrect pick up information. Another option would be to reach out directly to the supplier for modification but this will likely void the great rate provided to you on our site. Please know that we value you as a customer and we appreciate your business. If we can be of further assistance, please reach out to us at help.autorentals.com.
Easy to deal with
Easy to navigate site & pick the car I needed
Reply from AutoRentals.com2026-05-28
Hi Margaret, Thank you for the 5 star review! We hope you will come back to Autorentals.com for all your car rental needs. We appreciate your business!
Superbe
Super sites
Reply from AutoRentals.com2026-05-28
Hi Jason, Thank you for the 5 star review! We're so glad you had a great experience and we hope you will come back to Autorentals.com for all your car rental needs. We appreciate your business!
I requested rental at Chicago Midway
I requested rental at Chicago Midway, and discovered when looking at reservation, it was for Ohare. it did not show me only Midway and did not alert me that pickup was at Ohare. That is a big difference when you get off the plane and discover you have to go an hour away to another airport to pick up your car in the middle of the night. Very scary for women. I would have been very upset.
Reply from AutoRentals.com2026-05-28
Hello Ursula, Thank you so much for your feedback. This information helps us to make sure we provide the best service and experience for our customers. Please know our tech team went to work on this issue as soon as we received your email. Our goal is to ensure that all of our customers have the best experience possible when booking their car rental through Autorentals.com. Your feedback helps make that possible. Again, thank you, and we hope you will come back to Autorentals.com for your future car rental needs. We appreciate your business!
Perfect services
Honestly, I like the services offered by the agency. Such a fast procedure added to the quality in all aspects. Very good. Nothing to say
Reply from AutoRentals.com2026-05-28
Hello Mohcine, Thank you so much for the 5 star review! We're so glad to hear you had such a positive experience and we look forward to helping you with your future car rental needs. We appreciate your business!
Great team with great customer service…
Great team with great customer service too.
Reply from AutoRentals.com2026-05-28
Hi Natty, Thank you so much for the 5 star review! We hope you will come back to Autorentals.com for your future car rental needs. You can trust that our customer service team will always be here to help you from the start of booking your reservation through the competion of your travel. We appreciate your business!