Hey there,
We hope all is well,
Thank you for your feedback. We understand your frustration and would like to clarify the situation.
The £50 maximum withdrawal limit is part of the Terms & Conditions for the free bonus and applies to eligible winnings from that promotion. These terms are available for players to review before claiming the offer.
Regarding your account, it was temporarily suspended by our security system due to unusual account activity requiring additional review. If you have not already done so, please contact our support team via email and they will be happy to review your case and assist you further.
Thank you for your understanding.
Support team
Avantgarde Casino
Hey there,
We hope all is well,
Thank you for your feedback. We sincerely apologize for the delays and frustration caused throughout the withdrawal process. We understand your concerns regarding the communication and waiting time.
We can confirm that your payment has now been successfully completed. We truly appreciate your patience while the process was being finalized and thank you for taking the time to share your experience.
Support team
Avantgarde Casino
Hey there,
We hope all is well,
Thank you for your feedback. We understand your concern regarding the maximum cashout on no-deposit bonuses. This is stated in the promotion terms and conditions and is part of how free bonus offers are structured.
We’d also like to highlight that deposit promotions offer higher withdrawal limits and more flexible conditions, which many players find more rewarding when looking to cash out larger wins.
We appreciate you sharing your thoughts and will take them into consideration as we continue improving our offers.
Support team
Avantgarde Casino
Hey there,
We hope all is well,
Thank you for your feedback. We understand your frustration and appreciate the effort you’ve put into providing the requested documents. As mentioned in your previous review, we can confirm that your documents have now been successfully verified.
Your withdrawal will be processed in line with our standard timeframes. We appreciate your patience while this was being resolved.
Support team
Avantgarde
Hey there,
We hope all is well,
Thank you for your feedback! We’re glad to hear you’re enjoying the daily bonuses. We understand your concern regarding withdrawal times. These timeframes are in place due to security and fraud prevention checks, ensuring all transactions are processed safely. We truly appreciate your patience and are always working to improve the overall experience.
Support team
Avantgarde Casino