American Water Resources（awrusa.com）在 OK.one 的综合评分为 4.7 分（满分 5 分），基于本站收录的 63 条用户评价，属于家庭服务分类，口碑优秀。89% 的评价为 4 星及以上，3% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
客户服务非常好 与熊管道一起
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
代表给出了我的预约日期和时间。 他打电话确认，并在约定的时间到达。 我很感激，因为我告诉他我还有另一个约会。 Micah 很专业，他解释了他的发现，这样我就能明白需要做什么。
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
对我的索赔得到处理感到很高兴 你们在整个过程中一直保持着沟通。 因为这个过程不介意让水管工出去 3 次，这样你就可以批准这项工作
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
第二代管道承包商非常出色。此外，AWR 的一名主管批准了一项维修，该维修在每个承保范围内都是临界值。我无法告诉你我对所做的一切有多么感激。我强烈建议所有朋友加入您的保护计划。再次非常感谢！
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
我们六个人住了四天，只有一间浴室和一个不能用的厕所。市政府也在我们的道路上进行施工，我们必须步行半个街区才能开车到某个地方使用这些设施，非常不方便。
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we will review the claim experience from the beginning and take the necessary corrective actions to prevent future delays. Your feedback is important to us, and we’re committed to using it to improve.
他过来解释了他必须做的每一件事。
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
第一次服务快速彻底地解决了问题
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
在我打电话询问疑似总水管泄漏的当天，水管工就到达了。他们确认了泄漏情况，确定总水管的镀锌供水管有多个孔，并用新的柔性塑料管替换了它。这项工作需要在 110 华氏度的高温下在人行道和邻近院墙下挖掘。水管工很有礼貌，很彻底，而且自己清理干净。这三到四个小时的工作是免费的。
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
我遇到了严重的管道问题，AWR 不仅解决了这个问题，还让我住进了一家酒店，直到问题得到解决。我很高兴在这段漫长的磨难中拥有这样的选择。我的 AWR 代理人 Jared 非常乐于助人且乐于助人。
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
一旦发现泄漏，我就可以安排美国水资源公司及时更换管道。他们很专业，解释了他们所做的一切。
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
我正在向美国水资源公司报告外部漏水情况，当我与他们通电话时，水管工正在打电话。让接线员等待，接听我的电话，然后通知我指定的水管工正在朝我走来。回到之前的接线员那里，告诉她水管工正朝我走来。
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
4小时内到达我家 技术人员知识渊博而且很有礼貌 第1次就修好了
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
我们打电话要求维修，该公司速度很快，并与我们联系了一名水管工，他在 2 小时内就来解决我们的问题。 2小时内，工作准确完成。没有让你等几个小时，水管工就在这里，几个小时内就完成了。我们的问题得到了快速处理，没有出现任何问题，这是公司为客户服务的方式。非常高兴和满意。
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
他们如何及时行动。有人准备好立即开展这项工作吗？
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
到目前为止，在处理我提交的一项索赔时，AWR系统已登记了不止一项索赔/在其记录中输入了我在从未未披露维修建议时取消了索赔/未披露维修建议时声称建议被拒绝/等等。 迄今为止，混乱、不准确、相互矛盾的记录导致我们什么也没做。
Thank you for taking the time to share your feedback. This is not the outcome we expect to provide and are committed to making this work better for you. We're going to assign this to a customer advocate and have them reach out to you for assistance. Thank you again for sharing your feedback with us.
我对这家公司和他们推荐的承包商的质量非常失望。 我已经成为客户三年多了，只需要使用该服务三次。在这些经验中，只有一个承包商真正解决了这个问题。其他人要么没有解决问题，要么完全误判了问题。 最令人沮丧的是，这些都是公司批准和推荐的承包商。当承包商未能解决问题时，公司不会支持其建议。他们不会告诉您另一个合格的供应商，而是直接与原始承包商打交道。根据我的经验，承包商经常无法回电、跟进或完成工作。 作为一个靠固定收入生活的退休家庭，我们支付这项服务费用是因为我们希望在出现意外的房屋维修时能够安心。我们不应该先支付房屋保修费，然后再聘请独立的水管工，因为不能相信该公司经过审查的承包商能够正确完成这项工作。 多年来，我向许多朋友和家人推荐了这家公司，但经过这些经历后，我不再有信心这样做。缺乏问责制和承包商监督不力完全削弱了我对这项服务的信任。 在依靠这家公司进行房屋维修之前，先省钱并做好研究。
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. We would like to work with you to bring this matter to resolution. We are unable to locate your account or claim and need some additional information from you so that we can assist in getting this resolved. Will you please email us at [email protected] and a member of our Help Desk team will reach out directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
非常高效的服务。
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
及时回应。承包商非常有礼貌，很快就解决了问题。不收取服务费。
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
服务非常出色，响应时间非常出色，技术人员的服务也很棒！我会把它们推荐给任何人。
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
这位先生准时到达并且做得很好。强烈推荐这项服务
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
共 63 条符合条件的评价