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American Water Resources

63 条评价

4.763 条评价
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关于 American Water Resources

数据更新
网站
awrusa.com
分类
家庭服务
所在地
United States · Mount Laurel
状态
待认证
近 12 个月
63 条评价
差评回复率
100%(4/4 条)
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American Water Resources靠谱吗?

American Water Resources(awrusa.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 63 条用户评价,属于家庭服务分类,口碑优秀。89% 的评价为 4 星及以上,3% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

T
Thomas V · 写过 1 条评价 · 已认证 · 体验于 2026-07-19 ·

很容易安排水管工……

很容易安排水管工来解决我家的漏水问题。及时完成,管道公司也很棒。非常高兴。

American Water Resources 回复2026-07-23

Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.

P
Philip Iacone · 写过 4 条评价 · 已认证 · 体验于 2026-07-20 ·

迅速回应了我的要求并且......

迅速回复了我的请求并让我了解最新的状态。

American Water Resources 回复2026-07-23

We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!

A
American Water Resources Custo · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

客户服务代表是……

客户服务代表非常乐于助人且友好!

American Water Resources 回复2026-07-23

Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.

S
Susan Griffin · 写过 2 条评价 · 已认证 · 体验于 2026-07-20 ·

精彩的技术

这是一次很棒的经历,及时、专业,为我节省了很多钱。

American Water Resources 回复2026-07-27

We're so glad to hear that you had such a positive experience with us! Providing timely, professional service and helping our customers save money is always our goal. Your feedback truly brightens our day.

D
Dear Customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·

干得好,速度很快,而且…

工作很好,非常快速和专业。

American Water Resources 回复2026-07-23

Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.

C
Christine A · 写过 3 条评价 · 已认证 · 体验于 2026-07-20 ·

技术人员和他的知识......

技术人员及其对工作的了解。 他向我解释了一切并且非常有礼貌。 他绝对是贵公司的资产。

American Water Resources 回复2026-07-23

Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.

C
Clifton Lland · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

我对……的结果感到非常满意

我对美国水资源公司的结果非常满意,响应迅速且专业,工作做得很好👏🏾👏🏾👏🏾

American Water Resources 回复2026-07-23

Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.

W
Whatatay T · 写过 2 条评价 · 体验于 2026-07-19 ·

假装是当地自来水公司

他们使用当地自来水公司的信头和彩色徽标以及回邮信封发送信件,使其看起来像是水费单。他们要求收取月费或年费。信中还表示,他们是 BBB 认证的企业,但在 BBB 网站上,无论是信中的地址还是回邮信封上都找不到他们。当地一家电视台和亚利桑那州一家电视台都报道了该公司的这种不正当行为。 更新:我不知道回复的公司是谁,因为没有 BBB 认证的公司拥有假账单中的任何地址。

American Water Resources 回复2026-07-21

Thanks for sharing your feedback, we value all feedback and use it to improve our services and offerings. We’re BBB-accredited with an A+ rating and support nearly 2 million homeowners with optional home protection. If you’d like more information, please contact us at (855) 800-5195. Our live phone agents are available 24/7.

J
Juan D. · 写过 4 条评价 · 已认证 · 体验于 2026-07-13 ·

我真的很喜欢这家公司

我真的很喜欢这家公司,他们确实很快解决了我的空调问题,因为我的房屋受到他们的保护,我可以感到内心平静,知道他们随时为我服务。 非常感谢你。

American Water Resources 回复2026-07-21

Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.

A
ANGELICA · 写过 7 条评价 · 已认证 · 体验于 2026-07-16 ·

美国水资源评论

美国水资源公司立即向我推荐了一家非常可靠且有能力的公司。

American Water Resources 回复2026-07-20

We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!

C
Cherie Piebes · 写过 1 条评价 · 已认证 · 体验于 2026-07-15 ·

获得位置很快并且有一个…

很快就找到了位置,并且有一个服务人员(非常好的人)在几个小时内就来了,谢谢!

American Water Resources 回复2026-07-20

Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.

J
James Beyer · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·

及时服务

服务及时,技术员乔丹很棒,他在整个服务电话中让我了解情况。

American Water Resources 回复2026-07-20

Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.

S
Sadie & Alfred Richardson · 写过 1 条评价 · 已认证 · 体验于 2026-05-01 ·

有史以来最快的服务,卓越的性能

有史以来最快的服务

American Water Resources 回复2026-07-20

We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!

L
Larry · 写过 5 条评价 · 体验于 2026-07-13 ·

快速专业保修公司。以客户为导向

第二天出来,用摄像头清理并检查了排水沟。只要确保他们可以进入路缘陷阱清理工作即可。杂草丛生的陷阱或埋藏的陷阱是房主的责任。我为他们找到了我的位置,从那里开始一切都很顺利。他们派出的第一支队伍对陷阱无法进入感到恼火。我花了 15 分钟才找到它,第二支队伍很棒。 没有粗鲁或令人讨厌的言论。我只是第一次为这个家伙度过了糟糕的一天而感到高兴。他们照顾好一切,并为任何误会道歉。总而言之,我对这项服务感到满意/在我找到陷阱后,他们做得很好,而且非常专业。

American Water Resources 回复2026-07-16

Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.

S
Sharita Wright · 写过 1 条评价 · 已认证 · 体验于 2026-07-15 ·

我的水管有问题……

我厨房的水管有问题。水管工拜访我家后,我发现我一直住在有石棉的房子里。我现在必须对被水损坏的两个房间进行翻修。

American Water Resources 回复2026-07-16

Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.

B
Brenda Rivers · 写过 1 条评价 · 体验于 2026-07-16 ·

服务很棒

很棒的服务。请于 2026 年 7 月 15 日中午 12:30 致电索赔,并于 1:30 左右接到电话,其中包含提供者的信息。 26 年 7 月 16 日上午 8 点接到电话,告知提供商将于上午 9:30 至上午 11 点之间外出。提供者于 10:15 出来工作,将一切理顺并在上午 11:30 前正常工作。之前已经打扫干净了,一切都很好。非常满意他们的服务

American Water Resources 回复2026-07-17

Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.

H
Henry Shemanski · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

技术人员解释了这个问题...

技术人员很好的解释了问题

American Water Resources 回复2026-07-15

Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.

J
John Varughese · 写过 2 条评价 · 已认证 · 体验于 2026-07-14 ·

非常好的体验。

American Water Resources 回复2026-07-15

Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.

C
C. Hensley · 写过 3 条评价 · 体验于 2026-07-13 ·

好工作!

乔丹、拉斐尔和马特是伟大的代表和技术人员!我的住所非常令人愉快和尊重。我强烈推荐他们。

American Water Resources 回复2026-07-15

Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.

L
Lois Severs · 写过 5 条评价 · 已认证 · 体验于 2026-07-08 ·

辛苦的一天

美国水资源 (AWR) 很难满足我的要求/问题,但我相信其中存在误解。 我提交了漏水索赔,他们找到了一名上门维修的技术人员。在 AWR 对需求进行审查之前,修复已经完成了一半。然后他们竟然厚颜无耻地说“你的维修不在你的家庭保护计划的承保范围内。我认为他们发现我的一项维修计划中的工作被“承保”,因为劳森机械公司在完成工作时提交了一份 225 美元的账单。而且已经付款了。所以我希望这只是一个误会,AWR 不会试图向我开账单。

American Water Resources 回复2026-07-13

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.