Baerskintactical

Hi Alice, Thank you for sharing your feedback. We’re very sorry the coat did not arrive in time for your planned outing. We understand how disappointing this must have been, especially when you ordered it for a specific trip. We’re glad to hear you’re pleased with the coat itself, and we hope you’ll be able to enjoy it on your next camping adventure. Should you need any assistance with your order or delivery, please write to me directly at [email protected], and I’ll be happy to look into it for you. We hope your next experience with us will be a much smoother one! All the best, Stephanie

Hi Larry, Thank you for sharing your feedback. We’re pleased to hear the product met your expectations, but we’re very sorry it was delivered to the wrong apartment. We understand how frustrating this must have been, especially when the doors were clearly marked. We take delivery concerns seriously and will continue working with our shipping partners to improve address verification and help prevent similar mistakes in the future. If you need any further assistance regarding this delivery, please write to me directly at [email protected], and I’ll be glad to help. We hope your next experience with us will be smooth from order to delivery! All the best, Stephanie

Hi Joshua, Thank you for sharing your feedback. We’re delighted that the product met your expectations in both quality and performance, but we’re sorry the delivery took longer than it should have. We understand that timely shipping is an important part of the overall experience, and we’re continuing to work with our fulfilment and delivery partners to improve processing times and provide faster, more reliable service. We hope to welcome you back and provide a smoother experience with your next order! All the best, Stephanie