Thank you so much for your continued support and for taking the time to share your experience. It truly means the world to us to hear that you’ve found value and lasting quality in our extensions. We're honored to be part of your curly hair journey, and we're always here if you ever need anything.
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Villa Designer · 写过 1 条评价 · 体验于 2025-03-20 ·
★★★★★
无波浪、平整、色斑
绝对不是三年前的头发,颜色清洗让我的水槽洗掉了黑色头发的质量和质地很平,根本没有波浪,真的很失望
Bebonia 回复2025-04-08
We're so sorry to hear that your recent experience didn’t match what you’ve come to expect from us, and we truly appreciate you taking the time to share your feedback. We’d love the chance to look into this further and make it right. If you're open to it, please reach out to us at [email protected] with your order details so our team can assist you.
We’re so sorry to hear about your experience and truly appreciate you taking the time to share your feedback. This is absolutely not the level of service we aim to provide. We’re reaching out here to kindly request more information about your order so we can look into this immediately and provide the support you deserve.
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Ari · 写过 2 条评价 · 已认证 · 体验于 2025-03-21 ·
★★★★★
这些太棒了!
这些太棒了!!!!我一有机会就穿它们!它们看起来像是从我的脑海里长出来的。可能会订购更多。
Bebonia 回复2025-04-03
Thank you so much for your kind words — it’s the ultimate compliment to know your extensions blend so seamlessly they look like they’re growing right from your head — that’s exactly what we aim for. Enjoy!
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Niecey · 写过 2 条评价 · 已认证 · 体验于 2025-03-22 ·
★★★★★
您没有通过以下方式获得客户服务:
您没有电话客户服务。 我从未收到过我的产品。 您始终有缺货的产品
Bebonia 回复2025-04-03
We’re so sorry to hear about the trouble. Our team has been responding, but it seems there may have been an issue with email delivery — we're so sorry you felt unheard. We can confirm your order has shipped and is on its way! We also appreciate your feedback about phone support and will pass it along to our team. If it’s easier, feel free to send us a DM on social media — we’re always happy to help however works best for you!
We’re so sorry to hear about your experience — we completely understand how frustrating that must have been. We don’t recommend swimming in your extensions, as pool chemicals like chlorine can severely dry out the hair and affect its quality. You can learn more about our hair maintenance tips here to help keep your extensions in the best shape possible: https://bit.ly/41WOHPl. We truly appreciate your feedback and are happy to help with any questions or concerns!
B
Bre · 写过 1 条评价 · 已认证 · 体验于 2025-03-10 ·
★★★★★
Shanece 非常友善,乐于助人。
Shanece 非常友善,对我的订单很有帮助!
Bebonia 回复2025-03-17
Thank you so much for your sweet words! We're so happy to hear that Shanece was able to assist you and make your experience a great one. We truly appreciate you taking the time to share your feedback!
We're truly sorry to hear that you didn’t have a positive experience with our customer service. That’s certainly not the level of support we aim to provide, and we’d love the opportunity to make things right. We’ve requested more information so we can look into your concerns and ensure your questions are fully answered. Please feel free to share any details, and we’ll do our best to assist you as quickly as possible.
We're so happy to hear that you had a great shopping experience and found the perfect curl match. Our goal is to make the process as easy and seamless as possible, so knowing you love the quality and fast shipping truly makes our day. We appreciate your support and recommendation!
Your review absolutely made our day! Our goal has always been to make adding volume and length effortless while keeping your curls looking natural and flawless, so hearing that you found the perfect match means the world to us. Thank you for trusting Bebonia with your curls and for sharing your experience in such a thoughtful way!
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Ileana · 写过 1 条评价 · 已认证 · 体验于 2025-03-07 ·
★★★★★
品质惊人
品质优良,卷曲图案和质地非常适合我的头发。
Bebonia 回复2025-03-13
Thank you so much for your wonderful review! We're thrilled to hear that the quality, curl pattern, and texture are a perfect match for your hair. Enjoy!
We're so sorry to hear that you haven’t received your package. We’ve responded to your email and will continue working with you to find the best resolution. Your satisfaction is very important to us, and we appreciate your patience as we sort this out!
M
Marwan · 写过 1 条评价 · 已认证 · 体验于 2025-03-06 ·
★★★★★
喜欢你们回复得这么快
喜欢你们回复的速度,以及结账过程的顺利!
Bebonia 回复2025-03-13
Thank you so much for your kind words! We're thrilled to hear that you had a smooth checkout experience and that our team was able to assist you quickly. Your support means the world to us!
Wow, this truly made our day! Thank you so much for your continued support and for making Bebonia your go-to for extensions—we’re beyond grateful!
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Wynter · 写过 1 条评价 · 已认证 · 体验于 2025-01-30 ·
★★★★★
我希望有更多的安装方法...
我希望有更多可用的安装方法,例如磁带安装。
Bebonia 回复2025-01-30
Thank you so much for sharing what you want to see next! We completely understand wanting more install options, and we truly appreciate your input. We’ll be sure to pass this along to our team as we’re always looking for ways to expand our products to better serve you. Your thoughts mean the world to us!
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Leandra · 写过 1 条评价 · 已认证 · 体验于 2025-01-22 ·
★★★★★
客户服务很快而且…
客户服务快速、周到且信息丰富
Bebonia 回复2025-01-23
Thank you for taking the time to share your experience! We’re so glad to hear that our customer service team was able to assist you quickly and thoughtfully. Your feedback truly inspires us to keep doing our best.
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Maria · 写过 2 条评价 · 已认证 · 体验于 2025-01-21 ·
★★★★★
优质的产品
产品质量很好,这是我的第二套夹子,它们与我的卷发类型完美匹配。
Bebonia 回复2025-01-23
We’re so happy to hear that you’re loving your clip-ins and that they match your curl type perfectly—it’s always our goal to provide products that feel just right for you. We truly appreciate your continued support!
J
Jessica · 写过 1 条评价 · 已认证 · 体验于 2025-01-20 ·
★★★★★
很棒的扩展
出色的扩展、完美的色彩搭配、良好的客户服务
Bebonia 回复2025-01-23
Thank you for your thoughtful review! Your support and feedback truly make our day. Enjoy your gorgeous extensions, and thank you again for sharing your experience!
Wow, thank you for your review! We’re thrilled to hear that your Bebonia hair has served you so well, and it’s even more exciting to know you’re returning to find the perfect match for your beautifully recovered curls. We truly appreciate your feedback about UK availability, and we'll make sure to share this with our team. Expanding accessibility is something we’re always exploring. Thank you again for your continued support!
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Hoda · 写过 1 条评价 · 已认证 · 体验于 2025-01-14 ·
★★★★★
伟大的
头发又大又软又漂亮🥳
Bebonia 回复2025-01-20
We’re so happy to hear that you’re loving your Bebonia extensions and that it feels soft and beautiful. We’re thrilled to know we could make your experience a great one!