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berls.com

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201 条评价

4.7201 条评价
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关于 berls.com

数据更新
网站
berls.com
分类
建筑与制造
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
100%(10/10 条)
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商家自述

Berl's Commercial Supply is your place to find quality restroom fixtures and one of the largest selections of in-stock Hand Dryers available anywhere, like the high speed Excel Dryer XLERATOR, the Dyson Airblades, the American Dryer eXtremeAir and the new World Dryer VERDEdri.You can find advice on hand dryers and other restroom accessories on our resource pages.Also look for low prices on quality touch-free soap dispensers, SuitMate swim suit water extractors and Elkay water fountains and ezH2O bottle fillers.

以上内容由商家自行提供,未经平台核实。

berls.com靠谱吗?

berls.com(berls.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 201 条用户评价,属于建筑与制造分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕产品、客户服务。数据最后更新于 2026-09-07。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers often mention that the online ordering process is remarkably easy to navigate, and they appreciate the wide variety of items available for purchase. People are especially pleased with the exceptionally fast shipping speeds and the reliable delivery service that consistently brings packages right on time. Consumers frequently describe the support team as extremely helpful and knowledgeable when assisting with any questions or needs. Some reviewers were not happy with occasional problems involving damaged goods or missing installation parts upon delivery. A few other people also felt that receiving incorrect items or encountering communication difficulties with support representatives could occasionally prove frustrating.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Am I ever going to receive my order???

The first thing you’ve done wrong is ask me for a review BEFORE I’ve even received what I ordered from you over a week ago!! Never sent me any tracking information although I did receive a email few days ago saying that it was shipped and I would be receiving a tracking number. So if and when I ever get my order then i will be able to rate How my experience with you was.

berls.com 回复2025-11-23

Hi, Mike, Per the email that I sent to you at Mercury Maintenance, according to the Fedex Tracking information, you received the Sloan urinal cartridge kit you ordered on the same day that you wrote this review. We shipped your order the same day that you ordered it, and it arrived in the expected amount of time for the free Ground shipping that you selected. Additionally, we do have a record of sending you the tracking information on the day the shipment went out. You said that you received an email from us, so please look closer at that email and you will find the tracking information there. When we send a request for review, we have to send it in the same amount of time for all customers. That means that the overnight customers have to wait a week for the request and customers that are further away and select Ground Shipping, like you did, might receive it the same day they get the product and in some cases even later. Still, we hear your feedback, and we will add a day to the request so as not to upset people in your situation. I am glad that the product arrived on time and I hope it's working well for you.

Defective Product?

The product arrived on time. However, both parts broke within one day of installation. An internet search revealed that this is a common problem for the manufacturer, (ELKAY). After inspecting all our water fountains, we found that all six were cracked in the exact same manner.

berls.com 回复2025-11-13

Robert, We tried reaching out to the City of Villa Grove to understand more about your complaint, but we have not heard back from you. We have not experienced this type of breakage on these Elkay drinking fountains before, so it's crucial that we hear from you to understand the issue (even though we are not the manufacturer.) You mention six water fountains having issues, however, we did not sell you any of those fountains. We only sold you two replacement parts used to fix the issue that you are reporting. If the parts that we sold you did not perform properly, then you should call Elkay for a replacement. Given your comments, it's hard to understand if the parts did not perform or if the original drinking fountains you purchased elsewhere had the problems. We would really like to get more information from you and would appreciate a response to the most recent email we sent.

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