BetterCV（bettercv.com）在 OK.one 的综合评分为 2.6 分（满分 5 分），基于本站收录的 63 条用户评价，属于教育与培训分类，口碑较差。54% 的评价为 1 星，差评比例偏高；商家回复了 97% 的差评。数据最后更新于 2026-08-10。
快速、合理的答复
Hello Omong, Thank you for your feedback! We're glad our service gave you a quick, helpful answer and felt reasonably priced. It means a lot to know the experience was smooth, and we appreciate you taking a moment to share your review with us. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
该网站使用高度误导性的做法。我注册时以为我只需要支付 1 美元（如本页广告所示）。然而，在没有任何明确警告或预先故障的情况下，他们立即从我的卡中扣除了 20,000 美元。 我立即要求退款。他们不断给我回复说他们不会退还我的钱。不要使用他们提供的任何服务并在其他地方制作简历。我目前正在就此事与银行通电话。我无话可说，这是一种多么令人厌恶的对待客户的方式。
Hello Lourdes, We’re concerned to hear about your experience, as this is not typical for our service. We would like to review your account and better understand the charges and communication you received from our support team. At the moment, we’re unable to locate your details, so please share your email address and any relevant information so we can investigate further. Best, Anne, Better CV Billing Support [email protected] or +1 877 355 7750
我立即收到了针对我的请求的申请。已采取相应行动。
Hello! Thank you for your wonderful feedback. We're delighted to hear that you received a prompt response and that we were able to resolve your request quickly. Providing efficient and reliable support is always our priority. We truly appreciate your kind words! Best regards, Emma, Better CV Support [email protected]
他们是骗子，请注意，他们会在没有通知的情况下不断向您收费
Hello, Aka! We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you. Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns. Best, Nathan, Better CV Support [email protected] or +1 877 355 7750
模板很好，但是他们不方便取消订阅，尽管我已经在网站上取消订阅了，但他们还是向我收取了3次费用，结果，如果你在订阅后检查你的帐户，即使我已经取消了，确保你取消的唯一方法就是写一封电子邮件，否则他们只是继续从我的帐户中扣钱。这是不可接受的，即使你向他们解释你的情况，他们也不会给你任何退款。他们很容易只需出示他们的条款和条件，因为我通过他们的网站取消了前 3 次，所以你无法向他们出示你已经取消的收据，他们只是再次向我收费。取消的唯一安全方法是给他们写一封电子邮件。我觉得这是非常不可接受的。
Hello Anne, Thank you for your feedback! Our pricing and subscription terms are shown prominently during sign-up, and we’re happy to help clarify them. Please contact our support team using the details below, and our experts will gladly review your situation with you. Best, Nathan, Better CV Support [email protected] or +1 877 355 7750
于 2026 年 7 月 27 日向他们订阅，支付了 1 欧元。今天，我无意中点击了一个区块，其中几乎有 10 欧元从我的帐户中被扣除。立即给他们发了消息，他们同时退款了。相当有反应。
Hello Julie, Thank you for your feedback! We're glad to hear your request was handled quickly and that our team could help when the extra charge happened. We appreciate you sharing your experience, and your kind words mean a lot to us. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
如果您不知道从哪里开始，这会很有帮助。它会一步一步地指导您，而不会让事情变得太复杂
Hello! Thank you for your kind feedback. We're delighted to hear that Better CV helped you get started with confidence. Making the resume-building process simple and easy to follow is exactly what we aim for. We truly appreciate your support! Best regards, Emma, Better CV Support [email protected]
Hello Ralph, Thank you for your feedback! We're glad our team could respond quickly and help with your request. It’s great to know the experience felt smooth and efficient, and we appreciate you taking a moment to share it with us. Your kind words mean a lot to our team. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
诈骗.....我真的相信该公司是一个骗局，深深而诚实地..他们在09:06向我收取了R418.37，然后当我尝试取消我的订阅时，他们仍然为此收取了R150，疯狂的是，因为这是我第三次尝试取消，即使在我的试用结束之前，当公司看到这一点时，我想要我的退款并证明我试图取消订阅/拥有..这是你可以使用的最糟糕的应用程序，他们不关心客户。我想要退款。我非常愿意看看如何合法地解决这个问题。给我发电子邮件；我想解决这个问题，沟通不好。。公司看到这个直接发邮件给我。一个不关心客户的糟糕平台。
Hello Boikgantsho, Thank you for your feedback! We understand how upsetting it is to see payments you weren’t expecting, especially after trying to manage your subscription before the trial ended. Our pricing and subscription terms are shown during sign-up, and we’re happy to walk you through them. We can’t discuss account details in a public review, but our experts can review your situation and clarify the cancellation process. Please contact our support team using the details below, and we’ll assist you further. Best, David, Better CV Support [email protected] or +1 877 355 7750
模板数量充足，不会让人眼花缭乱。很高兴看到更多最小的。
Hello, Nancy We're delighted to hear that you had such a positive experience with us! Thank you for choosing our service, and please don't hesitate to reach out if you need further assistance in the future. Best, BetterCV
我对收到的简历的质量很满意，我认为最终的结果很好。然而，我在订阅过程中的经历令人失望。 订阅费用相当昂贵，并且取消订阅比应有的更加困难。尽管我没有使用任何附加服务，但我还是被收取了 16.40 欧元的订阅费。起初，该公司拒绝退还16.40欧元，但在我坚持并解释情况后，他们最终退还了钱。 我没有要求任何有关订阅的补偿，因为我承认不按时取消订阅是我的责任。尽管如此，我认为取消流程应该更加清晰、更加人性化，以防止其他客户有同样的经历。 总的来说，我会推荐简历服务本身，但我鼓励该公司提高管理订阅的透明度和便利性。
支付系统极具误导性。我注册了，因为它似乎是 1 美元的费用。不久之后，我被收取了 10 美元的费用，然后该公司多次试图向我的卡收取 25 美元的会员资格，而我从未在知情的情况下注册或授权。 订阅和计费条款没有明确呈现，让人很容易相信自己是在进行一次性付款，而实际上却在注册定期费用。 即使在我多次取消并联系支持人员后，他们仍继续尝试从我的卡中扣款。我不得不反复要求他们停止付款尝试并删除我的付款信息。 这次经历非常令人沮丧。输入付款详细信息之前请务必小心，并确保您在购买前完全了解您同意的内容。
Hello Teni, Thank you for your feedback! We understand how upsetting it can feel to see charges or payment attempts you did not expect, especially after trying to manage your membership. Our pricing and subscription terms are shown prominently during sign-up, and we are happy to walk you through what was selected. If you would like us to review the billing activity connected to your situation, please contact our support team using the details below, and our experts will gladly assist you. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
警告：隐藏订阅和自动收费！请勿使用本网站。我用它来创建简历，他们在没有任何明确通知的情况下向我的卡收费。试用期会自动变成昂贵的每周/每月订阅，而且很难取消。它们几乎不可能从系统中删除您的卡详细信息。这完全是一个骗局。不惜一切代价避免！
Hello Shwe, Thank you for your feedback! We understand how frustrating it can be to see a charge you were not expecting and have questions about managing your subscription details. Our pricing and subscription terms are shown prominently during sign-up, and we’re happy to walk you through them. This is not the experience we want customers to have when using our service to create a CV. Please contact our support team using the details below, and our experts will gladly assist you. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
我取消了订阅，他们仍然从我的帐户中扣除。当被问及时，他们回复了相互矛盾的电子邮件，其中一封电子邮件说他们已退款，而另一封电子邮件则说无法退款。
Hello Sathish, We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you. Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns. Best, Nathan, Better CV Support [email protected] or +1 877 355 7750
当我报名时，我只同意支付190日元。我从来没有明确告知我后来会被收取 7,100 日元的会员费。如果我知道这笔费用，我就不会使用你们的服务。 我理解你说会员费是写在服务条款里的。然而，如此重要的费用应在付款前明确说明，而不是隐藏在服务条款中。我不相信这是公平的。 我用过微软这样的公司的服务，从来没有遇到过在没有明确告知的情况下收取大笔会员费的情况。 我对在未经我明确理解或同意的情况下从我的账户中扣除 7,100 日元感到非常不满。我谨请求全额退还这笔费用。 免费试用结束后，在用户明确知情或明确同意的情况下，系统会自动向用户收取每周或每月约 48 美元的订阅费，这是不公平和不公正的。删除保存的支付卡信息或取消订阅也很困难。 我只同意支付 190 日元，但后来在我没有清楚地了解会发生这种情况的情况下，却被收取了 7,100 日元的会员费。该公司表示，这是在服务条款中写的，但如此重要的费用应该在付款前清楚地显示出来。如果我知道 7,100 日元的费用，我就不会使用这项服务。我觉得这是不公平的，而且非常具有误导性。我希望该公司提高计费透明度，并向意外收费的客户退款。 如果我的银行卡没有被更换，你们公司就会继续自动向我收费。我只是意识到发生了什么事，因为我的卡已更改并且付款无法再处理。
Hello Kaung, Thank you for your feedback! We understand that discovering a membership charge after an initial payment was upsetting, especially when you felt the billing details were not clear enough before purchase. Our pricing and subscription terms are shown prominently during sign-up, and our support team can walk you through how they apply. This is not the impression we want our service to leave. Please contact us using the details below, and our experts will gladly review your situation and assist you. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
Hello Ani, Thank you for your feedback! We're glad to hear our team responded quickly and that your experience with our service felt smooth. Your kind words mean a lot to us, and we’re happy we could be there when you needed support. Best, Nathan, Better CV Support [email protected] or +1 877 355 7750
我们只想第一周支付 190 日元，购买当天就取消了订阅，结果在下个月又被收取了 7100 日元和 1300 日元。我现在正在尝试退款，但这家公司确实很阴暗。不要从这里买任何东西。
Hello Maika, Thank you for your feedback! We understand how frustrating it is to see charges you did not expect after believing your plan was ended. Our pricing and subscription terms are shown during sign-up, and we’re happy to help clarify them. Please contact our support team using the details below, and our experts will assist you with your situation. Best, Nathan, Better CV Support [email protected] or +1 877 355 7750
下班后坐下来，一口气把所有的事情都做完了。通常我会推迟几周
Hello Victoria, Thank you for your feedback! We're so glad our service helped you get it all done in one sitting instead of putting it off. It’s great to hear the process fit smoothly into your day and made a usually delayed task feel manageable. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
我强烈建议人们避免使用 BetterCV。 尽管我多次尝试取消订阅，但我仍然通过自动续订每月被收取 8.95 美元的费用。尽管我做出了努力，定期付款仍在继续。 更糟糕的是，我无法再登录我的帐户，因此我无法通过平台管理或取消我的订阅。我联系了支持人员，但我的问题尚未解决。 这是一次非常令人沮丧的经历。如果您决定使用 BetterCV，请务必小心订阅和自动计费。根据我的经验，我不推荐这个平台。
Hello Mohamed, Thank you for your feedback! We understand how frustrating it can be to see ongoing billing while also being unable to access your account. Our pricing and subscription terms are shown prominently during sign-up, and our experts can help clarify them. Please contact our support team using the details below so they can take a closer look at your situation and assist you. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
感谢您的服务，非常感谢，继续努力。❤️❤️❤️
Hello Farhad, Thank you for your feedback! We’re delighted to hear our service was helpful and that you appreciated the experience. Your kind words mean a lot to our team, and we’ll keep working to make every visit smooth and useful. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
共 63 条符合条件的评价