BetterCV（bettercv.com）在 OK.one 的综合评分为 2.6 分（满分 5 分），基于本站收录的 63 条用户评价，属于教育与培训分类，口碑较差。54% 的评价为 1 星，差评比例偏高；商家回复了 97% 的差评。数据最后更新于 2026-08-10。
我于 2026 年 7 月 17 日在试用期内完成了取消。但是，我被收取了高级计划费用。当我请求退款时，支持团队拒绝了，现在他们完全忽略了我的电子邮件。这是极具欺骗性的账单。不要相信这项服务！
Hello, 悠真 加瀬 We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you. Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns. Best, BetterCV Support [email protected] or 1 877 355-7750
我在 Better CV 上的经历非常令人失望。 我被他们的商家（bettercv.com / Vbettercv Limassol CY）收取费用，并且我的银行对账单清楚地显示了成功的交易。但是，我的订阅从未被激活。 我多次联系他们的账单支持人员，并提供了我的电子邮件地址、银行卡详细信息、交易参考和银行对账单。我没有正确调查该问题，而是不断收到重复的模板回复，要求提供更多信息。 他们现在要求我的银行提供 ARN/授权码，然后才会进行调查，尽管我已经提供了明确的证据证明付款是由他们的商家收取的。 作为客户，我希望 Better CV 能够与他们的支付处理商合作来定位交易，而不是反复向我询问许多客户无法立即获得的信息。 我已尽一切努力直接与他们的支持团队解决此问题，但不幸的是，该问题仍未解决。如果这个问题不尽快解决，我别无选择，只能通过银行追究付款纠纷。 我希望 Better CV 能够在未来改善其计费支持并更有效地处理付款问题。
Hello Sami, Thank you for your feedback! We understand how frustrating it must be to see a payment on your statement while your account access has not updated. Payment checks can sometimes require specific bank or processor details, but the back-and-forth you described sounds tiring. This is not the kind of experience we want for customers. Please contact our support team using the details below, and our experts will gladly review your situation and assist you. Best, David, Better CV Support [email protected] or +1 877 355 7750
遇到导出问题，写信给支持人员并很快得到了回复。他们修好了，所以谢谢你。
Hello! Thank you for your feedback. We're glad to hear that our support team was able to respond quickly and resolve the export issue for you. Your kind words mean a lot to us, and we're always here if you need any further assistance. Best regards, Emma, Better CV Support [email protected]
他们使用欺骗性的设计/黑暗图案！ 我试图取消我的订阅，在取消过程中，该网站在我的取消程序之间插入了一个追加销售弹出窗口，这具有很强的误导性，使客户犯错误并主动支付 8.95 欧元的“溢价”（在尝试取消时！！） 他们的电子邮件回复速度很快（所以是两颗星，而不是一颗星），但仍然留下了苦涩的味道，我什至不会重新考虑访问他们的欺骗性网站。
Hello, Thank you for your feedback! We understand how frustrating it must have felt to see an additional offer while you were trying to manage your subscription, especially when it led to an unexpected payment. Our pricing and subscription terms are shown during sign-up, and paid options are meant to be clear before selection. This is not the impression we want our service to leave. Please contact our support team using the details below, and our experts will gladly review your situation with you. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
BETTERCV 完全是一个骗局！ 当我开始使用这个应用程序来创建我的简历时，我不知道我需要付费才能下载它。我花了 1 美元下载我的简历，他们告诉我这是 7 天的订阅。我以为订阅会在这 7 天后自动结束。 没有明确的迹象表明试用期结束后我将被收取每月订阅费用。然而，7 天后，他们在我不知情的情况下向我的 Visa 卡收取了 24.95 美元的月费。他们甚至没有发送一封电子邮件提醒我审判即将结束或我即将被指控。 老实说，谁会每月花 30 美元来编辑简历呢？ 我给他们发了电子邮件请求退款，他们很快回复了我，但拒绝了我的请求。这感觉完全不公平。之后，我又发了几封电子邮件质疑他们的决定，但他们基本上都对我不屑一顾。 这个应用程序背后的人最让我恶心的是，虽然人们已经在努力寻找工作，只是想创建一份简历，但他们通过误导性的订阅行为从他们那里拿钱，使情况变得更糟。我没有看到这个应用程序背后的公司有任何社会责任感。这么多人抱怨同样的问题，但他们似乎根本不在乎。 我肯定会向我的银行提出异议。在使用此应用程序之前，每个人都应该受到警告。
Hello, We’re concerned to hear about your experience, as this is not typical for our service. We would like to review your account and better understand the billing activity and the communication you received from our support team. At the moment, we’re unable to locate your details, so please share your email address and any relevant information so we can investigate further. Best, Nathan, Better CV Billing Support +44 808 502 0312 [email protected]
请注意。我不建议使用这项服务。 我报名下载了一份简历，因为该网站明确将其显示为一次性付款，没有隐藏费用。完成购买后，我发现 BetterCV 两次尝试从我的帐户中收取 24.95 美元。 然后我尝试通过我的帐户设置取消订阅。网站告诉我取消成功，但是刷新页面后，订阅仍然显示为有效。我重复了这个过程，得到了同样的结果。 更糟糕的是，很难找到联系客户支持的方法。 根据我的经验，我不推荐这项服务。请务必在购买前仔细阅读所有内容，监控您的银行帐户是否有意外费用，并确保如果您决定不继续，您的订阅实际上已取消。
Hello Daniel, Thank you for your feedback! We understand how frustrating it can be to see billing attempts you did not expect and then feel unsure whether the membership status changed after using the account settings. Our pricing and subscription terms are shown prominently during sign-up, and our support team can help review what you saw and clarify the charges. It is also concerning to hear that finding help felt difficult, since our experts are here to assist with questions like this. Please contact us using the details below, and our team will gladly look into your situation with you. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
（不要使用 bettercv 他们是骗子，他们从我的帐户中偷了钱） ⭐ 1 星 – 输入卡详细信息之前请注意 这是我经历过的最糟糕的在线服务体验之一。 我本来打算支付恢复服务费用，后来却发现我的卡在 2026 年 6 月 20 日被收取了 11,700 日元，并于 2026 年 6 月 27 日又被收取了 11,700 日元。我没想到会收取这些费用，当我在账单上看到这些费用时，我立即感到被误导了。 在我看来，定价和订阅条款的呈现方式令人困惑且缺乏透明度。重要的账单信息应该清晰且不会遗漏，尤其是当客户提供付款详细信息时。 当我意识到发生了什么事后，我联系了客户支持并要求取消和退款。我没有得到一个简单的解决方案，而是承受着不必要的压力和时间来追回我的钱。 我现在已将此事上报给我的信用卡提供商，并公开记录我的经历，以便其他消费者在使用此服务之前可以做出明智的决定。 我的建议：在输入您的卡详细信息之前，请仔细阅读条款和账单信息的每一个字。根据我的经验，我永远不会再使用 BetterCV，并在注册之前强烈警告其他人。
Hello Archer, Thank you for your feedback! We understand how upsetting it can be to see payments you were not expecting, especially when you believed you were only using a resume-related service. Our pricing and subscription terms are shown prominently during sign-up, and we’re happy to walk you through them. If you’d like us to review your situation more closely, please contact our support team and our experts will gladly assist you. Best, Anne, Better CV Billing Support +44 808 502 0312 [email protected]
我报名参加了 80 日元的试用，但他们在未经我同意的情况下向我额外收取了 1,335 日元作为“追加销售”。当我联系他们的客户服务时，他们忽略了我的电子邮件。这个网站完全是一个骗局。提防！
Hello Shu, Thank you for sharing your experience. We'd like to review the charges and the communication you referenced so we can better understand what happened. Please contact us using the email address associated with your BetterCV account, and we'll be happy to look into your case. Best regards, David, Better CV Support [email protected] or +1 877 355 7750
我针对我的帐户中未经授权的收费提出正式投诉。我订阅了 1 美元试用版，其唯一目的是下载一份简历，但我立即取消了。尽管如此，我还是多次被收取 8.95 美元的费用。 他们关于这些是“追加销售费用”的解释是不可接受的，特别是因为我没有购买任何附加组件，而且他们的团队无法提供这些费用的任何细目或证明。这令人高度关注并反映了不道德的计费做法。 我只收到了 1 美元试用的收据，没有收到额外费用的收据。在没有文件的情况下向客户收费然后拒绝退款不仅不合理，而且还引发了有关合规性和透明度的严重问题。
Hello, Thank you for bringing this to our attention. We'd like to review the billing activity associated with your account, including the charges mentioned in your review, to better understand what occurred. Please send us the email address linked to your BetterCV account so we can locate your account and investigate this further. Best regards, David, Better CV Support [email protected] or +1 877 355 7750
他们向我收取了 2 笔 10 美元的追加销售费用，只是为了取消我对他们服务的订阅。永远不要使用BETTERCV
Hello, We're sorry to hear about your experience. We'd like to review the account activity and the charges mentioned in your review to better understand what occurred. Please send us the email address associated with your BetterCV account so we can investigate your case. Best regards, David, Better CV Support [email protected] or +1 877 355 7750
我只以为我进行了一次独特的收购，我被收取了一次费用，再也没有使用过他们的服务，但他们从我的帐户中提取了未经他们未授权的服务的资金 - 更准确地说是 24,55 欧元/月。这是一个骗局，目前尚不清楚他们如何做到这一点，以及是什么让他们能够在不提供任何服务的情况下拿走我们的钱。对于所有新用户 - 不要输入您的银行帐户 - 您将一次又一次被收取任何费用。
Hello Ruxandra, We're sorry to hear about your experience. We would like to review the details associated with your account, including the charges you mentioned, so we can better understand the situation. Please send us the email address linked to your BetterCV account so we can locate your profile and investigate the matter further. Best regards, David, Better CV Support [email protected] or +1 877 355 7750
不错的软件，但隐藏的计费结构正在扼杀它，欺诈。他们保存您的卡信息，您认为您为免费试用支付了 1 美元，我取消了试用，并被收取了近 9 美元，他们向您隐藏了此保单条款，以便他们可以在未经您同意的情况下向您收取费用，请小心！
Hello Iván, We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you. Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
他们的简历格式很好 但是骗子，永远不要在没有通知您的情况下提供他们正在收费的卡详细信息，即使您取消订阅，即使他们收费。我和他们迷路了，现在我正在为他们办理案件，我想采取法律行动
Dear Dhanushka, I hope you're doing well! We kindly request that you share your thoughts on our previous offer. Your feedback is crucial in helping us ensure we are meeting your expectations, and we want to make sure everything aligns with your needs. We truly value your opinion and look forward to hearing from you soon! Best regards, Better CV Customer Support
你们是小偷，从信任你们的人那里偷窃，， 你们是小偷 我需要把钱退还给你们这些小偷
Hello Akello, We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you. Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns. Best, Nathan, Better CV Support [email protected] or +1 877 355 7750
很多人都在抱怨同样的事情。 他们的服务好不好？是的，你可以“自由”创建自己的简历，但是他们声称是免费的，但他们会向你收取 190 ien 1 周的费用，这完全“很好”，仍然便宜又方便，但是如果你取消该订阅，无论它过去了多少时间（对我来说，实际上是购买后 1 小时），他们仍然会在一周结束时向你收取整个月的费用，大约 30 欧元左右，这不是钱的问题，而是他们公开进行的骗局不在乎，你无法仅通过自动电子邮件联系他们。
Hello Hugo, We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you. Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
界面还可以，但有时会让人困惑在哪里编辑某些块。我花了一点时间才习惯
Hello! Thank you for your honest feedback. We're glad to hear that your overall experience was positive. We also appreciate your comments about the interface. Your suggestion regarding the editing of certain sections is valuable, and we'll keep it in mind as we continue improving the user experience. Best regards, Emma, Better CV Support [email protected]
这个应用真的很残酷，一开始很清楚只收费1美元，但7天后突然收费29.95美元，没有任何确认，而且查看电子邮件后发现，这些信息是在底部用小字写的，而人们却没有意识到它的存在。
Hello, Thank you for sharing your feedback. We'd like to examine the account activity related to your review and verify the details of the charge you described. Kindly provide the email address associated with your account, and our team will be happy to review your case in more detail. Best regards, Michael, Better CV Support [email protected] or +1 877 355 7750
试用期结束后没有收到收费通知。我相信我之前已经取消了订阅。在向客户支持发送电子邮件后，他们确实立即取消了订阅，但建议不可能退款。在解释我将无法负担我的药物并且将透支我的银行后，他们仍然保持不变。我不会向任何人推荐这个，因为这只是一次积极的客户体验。对于每封电子邮件，他们只是用与以前相同的复制粘贴答案进行回复，没有尊严以客户的身份与我交谈。这是经营任何企业的可耻方式。 此外，在通过电子邮件告知我的订阅已取消后，我登录查看它仍然处于活动状态，下个月他们将再次提取相同的付款。 他们的简历很棒，但你的花费会比他们说的要高得多，因为存在隐藏付款，而且他们的支持将客户视为垃圾。
Hello, Thank you for your feedback! We understand how stressful it is to see a charge you were not expecting, especially when you believed your subscription had already been ended. Our pricing and subscription terms are shown prominently during sign-up, and our team can help clarify what appears in your account. It is concerning to hear that the replies felt repetitive and that the account page did not match what you were told. Please contact our support team using the details below, and our experts will gladly review your situation with you. Best, Nathan, Better CV Support [email protected] or +1 877 355 7750
几天前我被困在空旷的地方。这里的提示实际上帮助我前进，而不是过度思考一切。
Hello Harley, Thank you for your feedback! We’re glad the hints helped you get past the blank sections and build momentum. It’s great to know our service made the process feel easier and more approachable as you worked on your CV. Wishing you success with your next steps. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
很棒的简历设计。后续订阅非常昂贵
Hello, Bethuel A. We're delighted to hear that you had such a positive experience with us! Thank you for choosing our service, and please don't hesitate to reach out if you need further assistance in the future. Best, BetterCV Team
共 63 条符合条件的评价