Birch Lending（birchlending.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 100 条用户评价，属于金钱与保险分类，口碑良好。81% 的评价为 4 星及以上，18% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
布列塔尼（Brittany）真是太棒了，她了解我的情况，并提出了十分之十的很好的解决方案。
Hi Nils! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at Birch lending, and we're grateful for the opportunity to serve you. Thank you again for your business!
无压力过程
Thank you for taking the time to leave this positive review. We appreciate your business.
它既快速又简单，我很欣赏这项业务
You're most welcome and thank you for the five-star review, Jeffery! We're glad you chose us as your lending partner.
Jazelle 竭尽全力协助处理最终的贷款交易。她知识渊博，拥有优秀的客户。正是像她这样的员工帮助 Birch 贷款公司保持了良好的声誉。再次感谢贾泽尔女士。
Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at [email protected] or by calling our dedicated customer service line at (833) 742-4724. Thank you again for choosing Birch Lending and for being a valued customer. We look forward to serving you again soon!
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
与 Birch Lending 的合作从始至终都是一次很棒的经历。整个团队在整个过程中都很专业、知识渊博、反应敏捷。他们花时间回答我所有的问题，清楚地解释每一步，让本来可能充满压力的经历变得顺利和简单。 他们的沟通非常出色，我总是感到消息灵通并受到支持。很明显，他们真诚地关心客户并努力提供卓越的服务。我强烈推荐 Birch Lending 给任何正在寻找值得信赖、重视专业精神、透明度和客户服务的贷方的人。感谢您让这个过程变得如此积极的体验！ 祝福， 艾比
Hello Abigail, you are very welcome. We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!
多年来一直是客户，所有贷款都快速全额还清。他们从我身上赚了一大笔钱，但今天却被拒绝资助。他们指出的原因是“消费者清晰”，表明我的信用被冻结，并建议我打电话给他们。我也打电话给所有三个信用报告机构，他们都表示我的信用没有冻结或任何问题。 Birch Lending 仍然拒绝了我的贷款请求，没有其他原因，重申是他们现有的“系统”造成了拒绝。他们不会致电或联系 Clarity for Consumers 或其他信用报告机构。也许这是时代的标志，也许是别的什么。我会将我的业务转移到其他地方，并建议您也这样做。 在创建此评论的几个小时内，Birch Lending 回复说“我提供的信息他们无法帮助我。我提供了我的贷款/账户号码。他们希望我给他们打电话或在他们的信息网站上提交一些信息。上周我给他们打了很多次电话。这些努力没有任何结果。我建议他们给我打电话。 做这个生意要小心。 2026 年 7 月 7 日更新：上午 9:49 收到“Jaricia BIRCH”客户服务部发来的电子邮件，表示抱歉我们错过了您。她指的一定是他们在此处列出的回复中表示将拨打的电话。打来电话的是一家名为 MINTO MONEY 的公司。 我没有接听，因为我不知道那是谁，而且是一个垃圾邮件来电者。我回复了 Jarlicia 的电子邮件，说明了发生的事情，此外还表示我在今天早上 6:51 收到了另一封拒绝贷款的电子邮件，随后又在 7:30 收到了另一封电子邮件，明确指出“您有资格获得更多资金”。 贾利西亚立即再次发来一封电子邮件，表明已收到我的电子邮件，但要过几天才能做出任何回复。 Birch Lending 出了问题。请让其他人阅读我所传达的所有内容。 2026 年 7 月 8 日更新。 Birch 回复了我的最新更新，表示有人会打电话解决任何问题。今天确实进行了一些对话，但问题再次没有得到解决，而是归咎于他们的系统和信用报告机构以及诺顿和 LifeLock。我被告知此事已提交给高层管理人员，最多可能需要 16 天才能收到 Birch Lending 的回复。有趣的是，每次我在一小时内对此评论添加另一条注释时，Birch 都会通过 Trust Pilot 做出回应，并向我发送另一封拒绝的电子邮件。我想说的是，与我交谈过的操作员非常友善且乐于助人，他们表示他们在等待高层管理人员方面束手无策。如果您考虑与 Birch Lending 开展业务，请注意所有这些。 2026 年 7 月 11 日：Birch 的另一个回应。与往常一样......只需致电我们......一切都会好起来的。给伯奇“打电话”时可不是这么说的。 与 Birch Lending 做生意要小心。要非常小心。
Hi Chas, thank you for reaching out, We are always here to help. We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings. We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances. Reviewing your account, we see that we attempted to reach you to resolve this matter but were unsuccessful. Please feel free to contact us directly at [email protected] or (833) 742-4724 at your earliest convenience so we may resolve this issue. Thank you.
他们告诉我借 200 美元，还 300 美元，我付了 300 美元，现在他们说账单上只付了 19 美分。这是胡说八道！他们忽略了那部分！
Hi Cheryl, thank you for reaching out, We are always here to help. We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings. We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances. Reviewing your account, we see that we attempted to reach you to resolve this matter but were unsuccessful. Please feel free to contact us directly at [email protected] or (833) 742-4724 at your earliest convenience so we may resolve this issue. Thank you.
Thank you for taking the time to leave this positive review. We appreciate your business.
桦木贷款从事掠夺性和不道德的营销行为。我已经两年多没有向他们贷款了，在我三个不同的场合联系他们后，他们继续发送营销材料： 2025 年 11 月 22 日：收到营销传单后，我联系了 Birch Lending 并要求停止所有未来的营销邮件。 2026年1月26日：收到另一份营销传单后，我再次打电话要求将我的地址从所有营销列表中删除。 2026 年 4 月 30 日：在收到另一份未经请求的营销传单后，我第三次拨打电话，并再次指示 Birch Lending 停止向我家发送营销材料。 2026 年 7 月 6 日：尽管一再要求，我还是在我的住所收到了另一张营销传单。 他们永远不会停止，他们的贷款利率高得离谱，不要去 Birch 贷款，如果您需要小额贷款，我建议预支现金，而不是使用 Dave 支票或 Money Lion。 Birch Lending 显然无能，无法遵循法律、明确规定的要求，而是选择不道德的做法，这是您最不希望贷款公司看到的结果。 - BIRCH LENDING 回复后编辑 - BIRCH LENDING 显然不应声称他们“很高兴”已圆满解决此投诉。您已收到 3 次停止发送营销材料的请求，并且此后又继续这样做 4 次。 “无能”并不是唯一可以使用的词，在经历了那次荒谬的答复和对事件的解释之后，“不诚实”和“令人恼火”成了描述 Birch Lending 的唯一词。
Hi Caroline, Thank you for reaching out, We are always here to help. Per your request, Birch Lending has updated your account to ensure that no further marketing material will be sent. Please feel free to contact us directly at [email protected] or (833) 742-4724 at your earliest convenience if we can be of further assistance. Thank you.
We appreciate the time you took to share this review. We're happy to know that you found the process simple and timely and the level of professionalism exceptional. We appreciate your business.
优质的客户服务使流程变得更加轻松。
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.
5天前我得到了一笔2700美元的贷款，他们拿出了580美元，我打电话询问我欠他们多少贷款，粗鲁的客户服务代表告诉我18,000美元。我简直不敢相信自己的耳朵，如果你需要帮助的话，Birch 贷款不是公司来问的。他们是一家彻头彻尾的公路抢劫公司，不应该营业！！！！
Hi Betty. Unfortunately, we are unable to locate your account with the information provided. Please contact us at [email protected] or at (833) 742-4724 so that we can help you. Thank you.
与大多数其他贷方相比，Birch 贷款更容易申请贷款，而其他贷方只是引导您，而您却一无所获。 有人告诉我可以借多少钱，第二天就会存入，确实如此。我真的很感激。
You're most welcome and thank you for the five-star review, Deb! We're glad you chose us as your lending partner.
当您需要时，出色的易于使用的服务、高效的结果和简单的应用。
Hi, always great to hear positive feedback! Thanks so much for taking the time to write this review. Any questions or concerns you may have, please don’t hesitate to reach out to us at [email protected] or at (833) 742-4724. Thank you for being a Birch Lending customer!
在线服务人员很有礼貌，也很专业。第二天就存入了存款，这真是太棒了，考虑到我是回头客，我的期望丝毫不减！ 我仍然对积分兑换的方式不满意，这似乎是一个秘密，跳圈过程..对我不诚实的尖叫。
Hello! We are delighted to have you as a VIP customer of Birch Lending. We appreciate your loyalty and look forward to maintaining our lending partnership with you. If you ever have any questions or concerns, please do not hesitate to contact us at [email protected] or call us at (833) 742-4724. Thank you for choosing Birch Lending as your preferred lender. We value your business and are committed to providing you with exceptional service.
我要了1500个连人。您希望以 465% 的利率获得 9,000 美元的回报。 这怎么合法。 您想每周从我的银行帐户中扣除 157 美元。谁能负担得起这个。我当然不能。如果我知道你要搞砸我，我就不会要求贷款了。
Hi William, thank you for reaching out, We are always here to help. We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings. We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances. Reviewing your account, we see that we attempted to reach you to resolve this matter but were unsuccessful. Please feel free to contact us directly at [email protected] or (833) 742-4724 at your earliest convenience so we may resolve this issue. Thank you.
智能、优质且友好的服务。 当需要帮助时，你们总是挺身而出。感谢您的帮助和帮助这么多家庭。
You're most welcome and thank you for the five-star review, Valente! We're glad you chose us as your lending partner.
优秀且非常快速的客户服务，这对我来说是天赐之物。员工非常乐于助人，随时让我了解情况，并且总是尽力加倍努力。
Hi, Anne, always great to hear positive feedback! Thanks so much for taking the time to write this review. Any questions or concerns you may have, please don’t hesitate to reach out to us at [email protected] or at (833) 742-4724. Thank you for being a Birch Lending customer!
掠夺性贷款。利率非常高。 直到之后他们才透露付款时间表。 借2,500的字符是14,000
Hi Mildred, thank you for reaching out, We are always here to help. We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings. We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances. Reviewing your account, we see that we attempted to reach you to resolve this matter but were unsuccessful. Please feel free to contact us directly at (833) 742-4724 or at [email protected] at your earliest convenience so we may resolve this issue. Thank you.
共 100 条符合条件的评价