Boat Trader

Thank you so much for sharing this, and congrats on selling your boat! We're glad to hear the posting process was easy and straightforward, and that our system caught those spam requests quickly, keeping our sellers protected is always a top priority for us. We appreciate you choosing Boat Trader.

Hi Brent, we looked into your listing and found that you were missing some details that may have affected leads. Having complete listing details including high-quality photos, an accurate boat description, and competitive pricing plays a major role in boat listing visibility and how many qualified buyers see and engage with a listing. Incomplete details can significantly reduce reach and buyer interest. In the future, our team is always available to review your listing and offer suggestions to help improve visibility and attract more serious inquiries, so don't hesitate to reach out anytime.

Hi John, thank you for sharing. Looking into your account, it looks like you received 8 legitimate lead inquiries, while 9 were caught and declined by our spam filters before ever reaching you. We know spam is a challenge across most listing platforms, and we're continuously detecting and blocking this activity to keep this a trusted space for our sellers and buyers. If you ever come across something suspicious, we encourage you to forward to [email protected]

We're happy to hear this! Thank you for sharing.

Thank you so much for sharing this! We're glad to hear you had a good posting experience and strong ad exposure. We appreciate you understanding that with national reach comes a wider range of inquiries, and we're always working on ways to help connect sellers with more serious, qualified buyers.

Thank you so much for sharing this! We're thrilled to hear Joey was able to take care of all your issues and concerns, and we'll be sure to pass along your kind words to him. We really appreciate your continued trust in us and are so glad you had such a great experience.

Hi Daryl, thank you for your feedback. We did see 2 leads come in on your listing. For future postings, well-rounded details like clear photos, an accurate description, and pricing tend to be the biggest drivers of visibility and buyer interest, that's the trend we consistently see across listings. If you ever have any questions on how to modify your listing, please don't hesitate to reach out.

Hello, we appreciate your feedback. We did see that your listing received 1 lead during the time it was live, just over a week. For future postings, we'd recommend fully filling out listing details, pricing, and photos, as complete listings tend to attract significantly more buyer interest and visibility. As always, we're always here if you have any questions.

We're glad to hear this. Thank you for choosing Boat Trader and congratulations on your sale!

Thank you so much for sharing this, and congrats on selling your boat! We're thrilled to hear the listing process was easy and that our scam-detection caught that suspicious contact before it could go further. Keeping our sellers protected is a top priority, which is why we continuously implement safety measures and monitoring to help identify and block potential scammers on the platform. We really appreciate you trusting us with your listing, and we're glad you'd use our service again. Thanks again for the kind words!

Thank you for sharing your feedback. We'd be happy to look into your listing and see if there were any features that weren't fully utilized to help generate more leads. If you could send your listing details to [email protected], our team can take a closer look and offer suggestions. We also want to clarify that we don't force any charges or renewals on our sellers. Autopay can be managed and removed at any time through our app, mobile site, or desktop website, and our representatives are always available by phone to help with this as well if needed.

Thanks for sharing, Tracy! We're glad you had a great experience with the premium listing.

Congratulations! We appreciate you choosing Boat Trader for your sale.

Thank you so much for sharing this! We're thrilled to hear you had a great experience and sold your boat so quickly. We appreciate you choosing Boat Trader.

Hi Rob, phishing attempts on listings are something we actively to filter to maintain the trust of our marketplace, so if any of those messages are still accessible, forwarding them to [email protected] helps our team review the accounts behind them. We're also always happy to review your listing and make suggestions on what can help with viability and sale. We appreciate you for sharing.

Hi Steve, thank you for your feedback. Response rates can differ a lot between platforms even with an identical listing, since each one reaches a different pool of buyers. If you're open to it, our team can take a look at your ad and suggest tweaks that tend to improve visibility on our site specifically.

Thank you for sharing your feedback, and we're sorry to hear about your experience. We looked into your account and found that your listing actually received 8 legitimate leads, while our system successfully declined 9 spam leads before they could reach you. We're always working to keep this a trusted marketplace for our sellers, which is why we continuously invest in tools to catch and block fraudulent activity. We'd also like to better understand your experience trying to reach customer service could you share more detail on how you reached out? Our team is always available to help with questions, especially around listing visibility and ways to improve results. Feel free to send that information to [email protected] so we can look into it further.

Hi Kent, thank you for taking the time to share your feedback, and we're sorry to hear about your experience. We'd really like to look into the details of your listings to understand what happened, but we weren't able to locate an account under this name. Could you please send us the listing ID(s) or the email/account information used to post your boats to [email protected]? That will help our team dig into the specifics and see what's going on with lead generation on your account. We take this kind of feedback seriously and want to make sure your listings are performing as they should.

Thank you for your feedback, and we're glad customer service was able to help. Your listing received 5 leads total, 3 were legitimate inquiries, while 1 was blocked by our spam filter and 1 was flagged just after delivery. This is because we are continuously refining our screening process to catch more of these before they ever reach our sellers as being a trusted marketplace is always a priority for us. If you would like to learn more about our scam/spam blocking initiatives, we would be happy to share more.

Hello, we understand how important clear, easy communication is when it comes to connecting with interested buyers. We'd love to get more detail on what specifically made messaging difficult so we can determine whether this was a platform issue or something we can help walk you through. Please feel free to reach out to our customer service team anytime, or send your details to [email protected] so we can look into this further.