BOLD Precious Metals

Gary, Thank you for your feedback. We completely understand your frustration with the delay and sincerely apologize for the inconvenience this has caused. Your order placed on March 10th was for the newly released 2025 Silver Koala coin. At the time of purchase, the expected ship date was March 24th, based on guidance we received from the Perth Mint. Unfortunately, the Mint experienced unexpected delays, which impacted the release timeline industry-wide. We realize how disappointing this is, especially when expectations are set at checkout, and we're sorry that the initial estimate proved inaccurate. We’re pleased to share that your order is now shipping today, April 10th. As an authorized distributor for the Perth Mint (listed on their official website), we always aim to provide the most accurate timelines possible for new releases and will continue to improve transparency when items are subject to mint-side delays. Once you’ve received your item, we hope you'll consider updating your review to reflect the full experience. Your satisfaction is important to us, and we truly appreciate your patience. Sincerely, BOLD Customer Support