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购物与时尚

JAXXON

200 条评价

4.2200 条评价
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关于 JAXXON

数据更新
网站
jaxxon.com
分类
购物与时尚
所在地
United States · Los Angeles
状态
待认证
近 12 个月
200 条评价
差评回复率
97%(37/38 条)
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JAXXON靠谱吗?

JAXXON(jaxxon.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 200 条用户评价,属于购物与时尚分类,口碑良好。81% 的评价为 4 星及以上,17% 为 1 星;商家回复了 97% 的差评。数据最后更新于 2026-08-10。

用户怎么说

J
James Mai · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

出色的沟通能力和轻松的工作……

令人惊叹的沟通能力并且易于合作。喜欢他们的产品,从第一天起就一直是回头客。谢谢艾弗里的及时回复!

A
Ax · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

客户服务很快就接通了……

客户服务很快就联系并解决了我的问题。 100!

C
Cardona, Ashley M · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

艾弗里太棒了

艾弗里太棒了。我得到了及时答复,并为我的问题提供了很大的帮助。他们理解我的沮丧并迅速帮助我。 A+ 客户服务。

A
Arlette Sapari · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·

史黛西非常友善和乐于助人!

史黛西非常友善和乐于助人,对我犯的订单错误提供了超级迅速和彻底的解决方案。非常感谢 Stacey 让我在 Jaxxon 的经历变得非常愉快。🙏🏼😊

H
Harry Weaver · 写过 1 条评价 · 体验于 2026-07-23 ·

收到一个空包裹并已...

收到一个空包裹,实际上已经等了两周才有人联系我。

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Albert · 写过 5 条评价 · 体验于 2026-08-04 ·

我刚刚收到 JAXXON 26 英寸 5 毫米……

我刚刚收到 JAXXON 26 英寸 5 毫米 Franco 链条。外观很棒,非常时尚。我想我不能再期待更多了。很棒的连锁店,价格实惠。如果您正在寻找价格实惠的优质连锁店,请查看 JAXXON。

JAXXON 回复2026-08-05

Thank you so much for your amazing review! We're thrilled to hear you're loving your 26-inch 5mm Franco Chain and that it exceeded your expectations. Your kind words and recommendation mean a lot to us. Thank you for choosing JAXXON—we hope you enjoy your new chain for years to come!

令人惊叹的珠宝和令人惊叹的客户......

令人惊叹的珠宝和令人惊叹的客户服务。非常快而且乐于助人。

JAXXON 回复2026-08-03

Thank you so much for your wonderful review! We're thrilled to hear that you're loving your jewelry and had a great experience with our customer service. Your kind words mean a lot to our team. We truly appreciate your support and look forward to serving you again soon! ✨

产品没有问题

产品没有问题。我的手镯不合适,但 Reign 非常友善,毫不头痛地完成了退货和换货。

JAXXON 回复2026-08-02

Thank you for your wonderful review! We're glad to hear you're happy with our products and that Reign made your exchange process quick and hassle-free. We'll be sure to share your kind words with her. Thank you for choosing JAXXON—we truly appreciate your support!

史黛西的客户服务很棒

JAXXON 回复2026-08-02

Thank you for your kind review! We're so glad to hear Stacey provided you with great customer service. We'll be sure to share your kind words with her. Thank you for choosing JAXXON—we truly appreciate your support!

客户服务非常有帮助……

客户服务非常有帮助和专业。

JAXXON 回复2026-08-03

Thank you so much for your kind review! We're delighted to hear that you found our customer service helpful and professional. Your feedback means a lot to our team, and we truly appreciate your support. We look forward to serving you again in the future! ✨

你支持你的产品。

JAXXON 回复2026-08-02

Thank you for your kind words! We're proud to stand behind our products and are delighted to hear that your experience reflected that commitment. Thank you for choosing JAXXON—we truly appreciate your support!

网上购买珠宝并不容易……

在线购买珠宝并不是一件容易的事。您不确定是否会获得您认为会获得的质量。然而,杰克森兑现了!为自己挑选了两件,为我妻子挑选了三件。她爱他们每一个人!制作精良,令人惊叹!

JAXXON 回复2026-08-02

Thank you so much for your wonderful review! We're thrilled to hear that JAXXON exceeded your expectations and that both you and your wife are loving your new jewelry. It means a lot to us that you trusted us for such special pieces. We hope you both enjoy wearing them for years to come. Thank you for choosing JAXXON!

我不高兴,因为我没有上榜……

我不高兴,因为我没有下这个订单。我一直在联系你们公司,因为该订单是定制订单。我无法收到退款,也无法将非我订购的商品退回给您。所以我对你们客户服务的处理方式非常非常不满意。然后他们只想寄给我二十五美元,这样会有所帮助。解决我的问题。

JAXXON 回复2026-08-01

Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand how frustrating this situation has been. We sincerely apologize that your concerns have not been resolved to your satisfaction. This is not the experience we want for our customers. One of our Customer Service representatives will be reaching out to review your case thoroughly and work toward a resolution.

绝对喜欢这些

绝对喜欢这些!我买了古巴项链和手链,还有拥抱式耳环,全部都是 14 克拉金,看起来棒极了..😍 我的朋友们会嫉妒的

JAXXON 回复2026-08-01

Thank you so much for your wonderful review! We're thrilled to hear you're loving your 14k Gold Cuban necklace, bracelet, and huggie earrings. It means a lot to us that you're happy with your purchase, and we hope you enjoy wearing them for years to come. Thank you for choosing JAXXON!

我对你的…感到惊喜

我对你们的客户服务感到惊喜,你们的代理如何轻松/快速地解决/告知我我的选择。 但是,在我解释了为什么寄送黑玛瑙吊坠后,您选择不将其退回。 谢谢你的信用。 我只是想让金属看起来一样。 我仍然不明白为什么它不能被退回,以便我可以稍后进行处理。 SFC 大卫·怀特(陆军退役)614-805-8157

JAXXON 回复2026-08-01

Thank you for your thoughtful feedback. We're glad to hear you had a positive experience with our customer service team and that your agent was able to assist you promptly. We're sorry to hear, however, that the resolution regarding your Black Onyx Pendant wasn't what you had hoped for. We understand your concern and appreciate you sharing your perspective. One of our Customer Service representatives will be reaching out to review your case and discuss your concerns further.

联邦快递丢失了我的货件

联邦快递丢失了我的货物。我给 JAXXON 的 Cardi 发了电子邮件。她代表我提交了联邦快递索赔,然后重新发出了我的订单。我对我收到的客户服务水平非常满意。感谢 Cardi 和 JAXXON 的团队。

JAXXON 回复2026-07-29

Thank you for your kind review! We're sorry your original shipment was lost, but we're so glad Cardi was able to assist by filing the claim and getting your replacement order on its way. We'll be sure to share your kind words with Cardi and the rest of the team. Thank you for choosing JAXXON!

我很遗憾写这篇评论

我很遗憾写这篇评论,但我觉得有必要警告其他人有关 JAXXON 的欺诈行为。我从 JAXXON 购买结婚戒指(4 毫米斜面 14k 金),收到时发现包装松动且损坏。这枚戒指的侧面有明显的瑕疵,这对于如此昂贵的物品来说是不可接受的。 我立即向他们的客户支持团队发送电子邮件,要求退货和更换戒指。最初,这个过程显得很专业。然而,在 25 封电子邮件和三周的压力之后,我遇到了四位不同的客户支持代理(Reign、Courtney、Liv 和他们的 JAXXON 团队),他们都为我提供了解决方法。尽管做出了这些努力,他们还是拒绝向我发放退货运输标签。 如果戒指到达时存在制造缺陷,应立即免费退回。我一直承受着在结婚日期前试图归还结婚戒指的压力,而 JAXXON 似乎存在欺诈行为。他们向顾客发送了一件损坏的珠宝,并希望顾客不会立即注意到它,从而允许他们声称顾客在尝试佩戴戒指时损坏了戒指。 此评论对潜在客户来说是一个重要警告。我强烈建议不要从这家公司购买。您可能会收到一件损坏的珠宝,就像我一样,他们会拒绝退货。

JAXXON 回复2026-07-29

Thank you for your feedback. We're truly sorry to hear about your experience and understand how frustrating this must be, especially with your wedding approaching. Could you please provide your order number or the email address used for your purchase so we can locate your order and review your case? One of our Customer Service representatives will be reaching out to assist you and work toward a resolution.

糟糕的客户服务

糟糕的客户服务,当我从未收到包裹时拒绝给我退款。

JAXXON 回复2026-07-28

Thank you for your feedback. We're truly sorry to hear about your experience and understand how frustrating it must have been not to receive your package. This is not the experience we want for our customers. One of our Customer Service representatives will be reaching out to review your case and work toward a resolution.

索菲亚的服务很棒

服务。 。索菲亚已经有了所有的答案。就好像她知道我的问题一样。谢谢你 所以谢谢索菲亚。对于您温柔的回答和始终微笑。给那个女孩奖金或加薪..谢谢 托马斯·皮尔·拉森。

JAXXON 回复2026-07-28

Thank you so much for your wonderful review, Thomas! We're thrilled to hear that Sofia provided such exceptional service and was able to answer all of your questions with kindness and care. We'll be sure to share your thoughtful feedback with her—it will mean a great deal. Thank you for choosing JAXXON, and we truly appreciate your support!