布蕾太棒了!
Thank you for your feedback! We’re so glad to hear that Bree provided a great experience—we’ll be sure to pass along your kind words to her. We truly appreciate your support and look forward to assisting you again soon!
JAXXON(jaxxon.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 200 条用户评价,属于购物与时尚分类,口碑良好。81% 的评价为 4 星及以上,17% 为 1 星;商家回复了 97% 的差评。数据最后更新于 2026-08-10。
Thank you for your feedback! We’re so glad to hear that Bree provided a great experience—we’ll be sure to pass along your kind words to her. We truly appreciate your support and look forward to assisting you again soon!
对 BREE 的 5 星评价。毫不犹豫地更换了我损坏的链条,快速轻松地退货。
Thank you so much for the 5-star review! We’re thrilled to hear that Bree took great care of you and made the replacement process quick and easy. That’s exactly the kind of service we strive for. We’ll be sure to share your kind words with her—she’ll truly appreciate it! Thanks again for your support!
Skye 非常积极地回复我的电子邮件,使整个过程非常顺利
Thank you for your kind feedback! We’re so glad to hear that Skye was responsive and made the process seamless for you—that’s exactly the experience we strive to provide. We’ll be sure to share your kind words with her. We truly appreciate your support and look forward to assisting you again soon!
问题得到了回答,并明确给出了以下指示。如果我的订单可以换的话就更棒了。
Thank you for your feedback! We’re so glad to hear that Bree was able to answer your questions clearly and provide helpful guidance—that’s exactly the experience we aim to deliver. We understand your interest in an exchange and would be happy to assist with that! Please keep an eye on your inbox, as one of our team members will be reaching out shortly to help you with the next steps.
卡迪很棒,很快就帮我获得了折扣,并在一分钟内改变了链条尺寸。谢谢卡迪
Thank you for your kind words! We’re so glad to hear that Cardi was able to assist you quickly with your discount and chain size change—that’s exactly the level of service we strive for. We’ll be sure to pass along your appreciation to her. Thanks again for your support, and we hope you love your new piece!
我从 Jaxxon 买了一条非常漂亮的网球项链和手链套装作为礼物。手镯最终有点太小,所以我与我的客户服务代表艾弗里一起解决了这个问题。即使网站出现一些技术问题,他也非常乐于帮助我快速及时地处理退货。我很高兴他是帮助我摆脱困境的代表,我的妻子将在她生日那天及时得到替代品。
Thank you so much for your kind review! We’re thrilled to hear that you loved the tennis necklace and bracelet set—it makes for such a special gift. We’re especially glad Avery was able to assist you promptly, even with the technical issues, and ensure everything was handled smoothly. We’ll be sure to pass along your kind words to him! It means a lot to know your wife will receive her replacement in time for her birthday—that’s what we love to hear. Thank you again for your support!
Thank you so much for your kind words! We’re thrilled to hear that Bree provided such an amazing experience. We’ll be sure to share your feedback with him—he’ll truly appreciate it. If there’s anything else we can assist you with, please don’t hesitate to reach out!
Bree 非常乐于助人,帮助我将换货更新为退货。 她反应很快而且很友善!
Thank you so much for your kind words! We’re thrilled to hear that Bree was able to assist you quickly and make the process smooth and easy. We’ll be sure to share your feedback with her—she’ll truly appreciate it! Thank you again for your support!
Thank you for the excellent review! We truly appreciate your support and are glad you had a great experience. We look forward to serving you again soon!
起初,退货流程有点令人沮丧,但一旦我得到 Bree 的协助,流程很快就得到了批准。
Thank you so much for your feedback! We’re sorry to hear the return process was a bit frustrating at first, but we’re glad Bree was able to step in and assist you quickly. We’ll be sure to share your kind words with him. We truly appreciate your patience and your support!
在那里工作的人们真的很努力地帮助我们,我想对 Bree 说声谢谢。他非常非常友善,非常乐于助人并且很感激。
Thank you so much for your kind words! We’re glad to hear that our team was able to assist you and that Bree made such a positive impression. He’ll be happy to know his helpful and friendly support was appreciated. We truly value your feedback and are always here if you need anything further!
Bree 对我非常有帮助和耐心
Thank you so much for your kind words! We're delighted to hear that Bree was very helpful and patient in assisting you. We'll be sure to pass along your appreciation to her—she’ll be thrilled to know she made a positive impact. If there’s anything else we can assist you with, please don’t hesitate to reach out!
这绝对是我与我打过交道的任何零售商经历过的最糟糕的经历。我收到的链子太小了。我退回了链条以获得退款,但仍然没有收到我的钱。 客服很垃圾,没人能给出答案。总是“我会向我们的服装店发送请求”。他们一直告诉我包裹尚未检查!链条从未从盒子中取出,并以交付时的同一个包裹寄回。 这家公司必须开始对他们的错误行为承担责任。他们不关心顾客,会不择手段地把事情做好。没有回电,现在也没有答案,我知道我很生气。就像他们标记了我的号码一样! 有史以来最糟糕的经历!不尊重人的公司!!!
We pride ourselves on ensuring that our customers are 100% satisfied with their JAXXON products and JAXXON experience. One of our agents be reaching out to you shortly.
这次经历太糟糕了。我需要帮助,因为订单中的地址不正确。它从我的个人资料中提取了一个不同的地址 - 在通过客户服务聊天功能的机器人后,一个活人走过来,说了一句话,然后没有再说一句话。我对从这家公司购买产品感到非常沮丧和失望。再也不会了。
We’re truly sorry to hear about your experience, and we completely understand how frustrating this must have been—especially when you were trying to correct an address issue. That’s certainly not the level of service we aim to provide. We sincerely apologize for the lack of support you received through chat, and we’ll be sure to share this with our team to prevent this from happening again. We’d really like the opportunity to make this right. Please provide your order details, and one of our customer service representatives will reach out to assist you. Thank you for bringing this to our attention.
很棒的客户服务!花了一些时间与真人取得联系并弄清楚顺序,但他们最终做到了!这条链子很棒,我丈夫很喜欢。
Thank you so much for your honest feedback—we truly appreciate it! We’re glad we were able to make things right and that your husband is loving the chain—that means a lot to us. We also appreciate your patience while getting connected with our team, and we’ll be sure to share your feedback as we continue improving our support experience. Thanks again for your support!
一开始,我对收到的负面回应感到有些不安。然而,在 Angel@Jaxxon 主动解释这是人工智能生成的答案并亲自处理了该问题后,我对结果非常满意。
Thank you so much for your honest and thoughtful feedback! We truly appreciate you giving us the opportunity to make things right. We’re sorry for the initial frustration, but we’re very glad Angel stepped in to personally assist and turn your experience around—she’ll be happy to hear your kind words. 😊 Your satisfaction means a lot to us, and we’re grateful for your understanding and support. We look forward to serving you again in the future!
很容易就是最糟糕的经历!我收到了结婚戒指……让我再说一遍,我的结婚戒指尺寸不对。我打电话给客户支持,他们承担零责任,并向我收取了退货费。然后我要求我可以运送我真正需要的戒指……他们说“上网再买一次”,价格相差 50 美元。我再次打电话说我们可以给你一张 25 美元的礼品卡。基本上我因为这个错误而赔了钱。戴着一个不关心人的公司的戒指感到尴尬。保留那张礼品卡并将其推开!
We’re truly sorry to hear about your experience—especially with something as important as your wedding ring. We completely understand how frustrating and disappointing this must have been, and this is not the experience we want for any of our customers. We sincerely apologize for the inconvenience regarding the sizing, return fee, and pricing difference you encountered. Your feedback is extremely important to us, and we will be sharing it with our team to review how we can improve both our policies and overall customer experience. If you could please provide your order details, one of our customer service representatives will reach out to you directly to assist further.
我订购了一家带有折扣代码的连锁店,他们随机取消了我的订单,要求提供我的身份证件照片和银行信息 如果这个问题没有尽快解决,我将向 BBB 提交正式投诉,因为这种做法似乎很可疑
We pride ourselves on ensuring that our customers are 100% satisfied with their JAXXON products and JAXXON experience. One of our agents be reaching out to you shortly.
该公司很快就修好了我男朋友的手镯,他们通过电子邮件提供的客户服务非常好!感谢丽芙,她为我付出了一切!我真的很感谢及时和有益的沟通以及美好的经历!
Thank you so much for your kind words! We’re thrilled to hear that your boyfriend’s bracelet was replaced quickly and that you had a great experience with our email support. Providing prompt and helpful service is always our goal, so this truly means a lot to us. We appreciate your support!
丽芙非常棒,帮助我快速有效地纠正了我的错误!
Thank you for sharing your experience! We’re so glad to hear that Liv was able to assist you quickly and efficiently. We’ll be sure to pass along your kind words—she’ll really appreciate it!
共 200 条符合条件的评价