Luna 让这个过程变得顺利和简单!
Thank you for your kind review! We're so glad to hear Luna made the process smooth and easy for you. We'll be sure to share your wonderful feedback with her. Thank you for choosing JAXXON!
JAXXON(jaxxon.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 200 条用户评价,属于购物与时尚分类,口碑良好。81% 的评价为 4 星及以上,17% 为 1 星;商家回复了 97% 的差评。数据最后更新于 2026-08-10。
Thank you for your kind review! We're so glad to hear Luna made the process smooth and easy for you. We'll be sure to share your wonderful feedback with her. Thank you for choosing JAXXON!
卡迪很有帮助
Thank you for your kind review! We're so glad to hear Cardi was helpful and provided you with a great experience. We'll be sure to share your kind words with Cardi. Thank you for choosing JAXXON!
伟大的产品和背后的公司。我的扣环在链子上断了,他们很快就获得了更换的批准。非常高兴能够更换并再次佩戴我的十字架吊坠。合作非常愉快。
Thank you for your wonderful review! We're so glad to hear you're happy with both our products and our warranty support. It's great to know our team was able to promptly assist with your clasp replacement, and we hope you're enjoying wearing your cross pendant again soon. Thank you for choosing JAXXON!
我不小心买错了商品,他们几乎立即取消了订单并用正确的商品重做了订单。非常有帮助的唯一抱怨是与某人交谈的等待时间,但仅此而已。
Thank you for your wonderful review! We're so glad our team was able to quickly cancel your original order and help you place the correct one. We also appreciate your feedback about the wait time and will share it with our team as we continue working to improve the customer experience. Thank you for choosing JAXXON!
由于我居住的地区联邦快递服务有限,因此我在运输方面遇到了一些独特的情况,因此接收和退回包裹可能比平常更复杂。尽管这变得有点麻烦,但 JAXXON 的客户服务在整个过程中都很出色。 每次我联系他们时,他们都会及时回复,随时向我通报情况,并真诚地与我合作寻找解决方案。我从来没有感到被忽视,或者觉得自己孤身一人——他们确保我的需求得到满足,并始终坚持不懈,直到一切都得到解决。 现在很难找到优质的客户服务,而 JAXXON 绝对能满足您的需求。他们愿意帮助和支持客户赢得了我的信任,我会毫不犹豫地再次从他们那里购买。谢谢你,杰克森!
Thank you so much for your thoughtful review! We're delighted to hear that our team was able to support you through your unique shipping situation and provide the assistance you needed every step of the way. Knowing that our responsiveness and commitment earned your trust means a great deal to us. We truly appreciate your kind words and look forward to serving you again. Thank you for choosing JAXXON!
露西很棒,非常有帮助,最好的客户服务 A+
Thank you so much for your wonderful review! We're thrilled to hear that Lucy provided such an amazing experience and was able to assist you. We'll be sure to share your kind words with her—recognition like this means a lot to our team.
我下订单时忘记添加折扣。我给他们发短信解释了发生的事情,他们给了我大多数公司不会做的折扣,他们说一旦你下了订单,你就无法获得折扣。
Thank you so much for your kind words! We're glad we could help apply your discount and make your experience a positive one. We truly appreciate your support and are grateful you took the time to
我的订单中的尺寸有误。我联系了客户服务人员,不到 5 分钟,我的订单就得到了处理和修复。 很棒的客户服务!
Thank you so much for your kind words! We're thrilled to hear that our Customer Service team was able to quickly resolve the sizing issue with your order. We truly appreciate your support and are grateful you took the time to share your experience. We hope you enjoy your purchase, and we look forward to serving you again!
我订购了一条链子和一条手链。收到了链子,没有手链。想要一条较短的链条,所以我开了一个交易所,要求较短的链条和首先发货的手链。我已经与他们交换消息两个月了,但没有希望收到我购买的商品或退款。他们一遍又一遍地重复问同样的问题,却似乎不听别人的回答。这是一个无限循环。他们充其量是一家糟糕的客户服务公司,最坏的情况是充满了欺诈者。不会再购买,我打算在任何地方发布此评论,以防止其他人遇到这种情况。不知道他们怎么有这么多五星级评论。
Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand how frustrating it must have been to deal with a missing item and a prolonged exchange process. This is not the experience we want for our customers, and we sincerely apologize for the inconvenience. If you could please provide more details about your order, one of our Customer Service team members will be happy to review your case, provide an update, and work toward a resolution as quickly as possible.
我买了一条手链和项链。手镯夹变色了,我向 Jaxxon 报告了情况。该公司反应迅速,并竭尽全力予以纠正。 我的男朋友每天都继续戴着这条项链,喜欢它的外观和日常赞美。
Thank you so much for your kind words! We're glad we could make things right for you and that you had a positive experience with our Customer Service team. It's wonderful to hear that your boyfriend is enjoying his necklace and receiving so many compliments. We truly appreciate your support and hope you both continue to enjoy your JAXXON pieces for years to come!
在我看来,在一个令人失望的世界里,你的员工史黛西(Stacey)超越了一切。从开始到结束的快速响应时间令人惊叹,至少可以说,结果令人惊叹。如果您在此过程中就是这样对待我们的,那么绝对解决了问题并创造了终身客户。长话短说,我儿子的链条中的一个环节在没有任何解释的情况下就断了(只是将扣子移到沙发上他的脖子后面),他非常伤心,并且非常沮丧,认为它无法修复。我联系了你们的支持团队,史黛西非常棒!听了我的故事,找到了解决方案,在很短的时间内,他就戴着他的新项链,脸上挂满了灿烂的笑容!再次感谢!
Thank you so much for taking the time to share your experience! We're truly sorry to hear your son's chain broke, but we're so glad Stacey was able to turn the situation around. We'll be sure to share your kind words with her—she'll be thrilled to know she made such a positive impact. Hearing that your son is wearing his new chain with a huge smile is exactly why we do what we do. Thank you for trusting JAXXON, and we look forward to serving you and your family for years to come!
不要从 Jaxxon 购买。 21年7月买了一个5毫米22英寸的古巴,结果它褪色了。23年1月在保修期内更换了它,但三年后它又褪色了。回去再次更换它,他们在同一条链条上提供25美元,现在是我最初支付的建议零售价的两倍。他们声称该产品提供长寿和100%的满意度,但事实并非如此。
Thank you for your feedback. We're truly sorry to hear about your experience and understand how disappointing it must be to have the same issue occur again. We sincerely apologize that we weren't able to meet your expectations. One of our Customer Support representatives will review your case and reach out to see how we can help. If you haven't already, please reply to our request for additional information so we can further assist you and reach out with the best possible resolution. We truly appreciate your feedback and the opportunity to make things right.
我最近从杰克逊订购了一条吊坠项链,我不小心在雕刻上犯了一个错误——我想让它说“加冕”,露西很快介入,纠正了一切,并确保我的订单得到了更新,没有任何麻烦。 她非常令人愉快,反应灵敏,并且竭尽全力提供帮助。这是我第三次从 Jackson 购买,每次体验都很棒。他们的客户服务非常出色,露西使这一服务变得更好。再次感谢您的大力支持!
Thank you for your kind words! We're so glad Lucy was able to quickly assist with your engraving request and make the process easy. We truly appreciate your continued support and are honored to have earned your trust. Thank you for choosing JAXXON—we hope you love your new pendant!
一开始的美好经历并没有以同样的经历或想法结束。 我从他们那里订购了几件商品,但我没有足够长的时间来检查质量。我与该公司进行了足够的互动,了解到客户服务完全缺失。即使是最简单的要求,他们也不愿意让步。我对我的一项订单有合理的要求,但他们拒绝做任何事情来帮助我。总是会说抱歉已发货,或者抱歉我们无法帮助您。没有人试图找到一个可以帮助我的选项。我什至支付双倍价格重新订购了一件不同尺寸的产品,只是为了得到我想要的东西,所以这不像我是一个一劳永逸的顾客。最初是一次愉快的推荐,后来变成了您自担风险的订单。我不会推荐他们或再次订购。像这样的公司有很多,如果您重视客户的支持或赞赏,那么这里不适合您。可怕的经历。 更新:(2026 年 7 月 8 日) 经过我的初步审查,该公司向我提供了一张 50 美元的礼品卡。是的,当您从他们那里购买时,他们会在您的每个盒子中放入相同的礼品卡。同样,您甚至不能使用一半的时间,因为他们的商品正在“促销”并且无法组合优惠券。这同样会让你回来花更多的钱来使用。他们再次表示抱歉,USPS 已取走您的包裹,我们无法帮助您。购买一个 5 美元的标签来把事情做好有多难? 另外。 昨天早上,我在发表这篇评论的同时,直接在他们的网站上提交了这篇确切的评论。我今天回来查看,看到有几条评论添加到了他们的评论页面……但我的似乎已被筛选。我看到的都是额外的“5 星”评论。我的信息从未被发布并从公司扣留。这是糟糕的商业道德,并且向你展示了他们到底是什么类型的企业。请选择另一家公司并一起避免,我知道我永远不会回来。
We pride ourselves on ensuring that our customers are 100% satisfied with their JAXXON products and JAXXON experience. One of our agents be reaching out to you shortly.
很棒的客户服务 感谢史黛西帮助我在最后一刻更改地址。超级响应和及时。
Thank you for your kind words! We're so glad to hear Stacey was able to assist with your last-minute address change. We'll be sure to share your feedback with her. We truly appreciate your support and hope you enjoy your JAXXON order!
我很喜欢几个月前买的金链子。我上周买了一条银链,我想要更长的。 Jaxxon 使交换变得非常容易。强烈推荐
Thank you so much for your kind words! We're thrilled to hear you're loving your gold chain and that your exchange for a longer silver chain was quick and easy. We truly appreciate your recommendation and look forward to serving you again. Enjoy your JAXXON pieces!
不要购买这种首饰。它确实会变色,公司不提供保修。
We pride ourselves on ensuring that our customers are 100% satisfied with their JAXXON products and JAXXON experience. One of our agents be reaching out to you shortly.
24 英寸 10 毫米古巴金链远比预期要好。重量、颜色和质量与我每天佩戴的真正的 14 克拉链和吊坠相媲美。绝对会向任何寻求质量和价值而又不花太多钱的人推荐 jaxxon。在线购买和运输很容易导航。谢谢 jaxxon。
Thank you for the fantastic review! We’re thrilled to hear your 24" 10mm Gold Cuban Chain exceeded expectations in weight, color, and quality, especially alongside your 14kt chain and pendant. We truly appreciate your recommendation and are glad your shopping and shipping experience was smooth. Thanks for choosing JAXXON!
我退回了一件物品,他们接受了退货,并说退款正在路上,但从未退款给我。客户服务很糟糕。
We pride ourselves on ensuring that our customers are 100% satisfied with their JAXXON products and JAXXON experience. One of our agents be reaching out to you shortly.
我在 4-6 周前将未穿过的物品退还给他们,并且我已经就退款问题多次联系他们;我确信这家公司会推迟向客户退款,希望您能忘记这件事。 此外,他们的一些珠宝的质量比您在 TEMU 上花 30 美元购买的珠宝要低。真正的。
We're sorry to hear about your experience. We'd like the opportunity to look into this for you. Could you please share your order number? One of our Customer Support representatives will review your case and reach out to help resolve this as quickly as possible.
共 200 条符合条件的评价