企业入驻搜索写评价分类关于
简体中文English
家庭服务

Bolliger UK Traslochi

商家已认领正在收集评价

101 条评价

4.8101 条评价
写评价

关于 Bolliger UK Traslochi

数据更新
网站
bolliger.co.uk
分类
家庭服务
所在地
美国
状态
待认证
近 12 个月
57 条评价
差评回复率
0%(0/4 条)
是 Bolliger UK Traslochi 的所有者? 免费认领此主页,验证后即可回复客户评价。

商家自述

Whether You're Looking To Move House or You're Moving Overseas, Bolliger International Movers London Will Help. Call Us For A Free Quotation Today...

以上内容由商家自行提供,未经平台核实。

Bolliger UK Traslochi靠谱吗?

Bolliger UK Traslochi(bolliger.co.uk)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 101 条用户评价,属于家庭服务分类,口碑优秀。好评高度一致,95% 的评价为 4 星及以上;商家尚未回复差评;评价主要围绕使用体验、客户服务。数据最后更新于 2026-08-31。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff, noting how helpful and professional everyone is throughout the entire relocation process. People appreciate the seamless organization, mentioning that shipments arrive safely and punctually at their final destinations without unnecessary hassle. Consumers consistently express trust in the reliable transport services and recommend them for both large and small moves. Some reviewers were not happy with communication details or specific delivery options. A few individuals experienced minor coordination issues or wished for additional help with carrying heavy items directly inside their apartments.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Great service, perfect job, communication could be better

Great service, super fast packaging. Delivery arrived well packaged and nothing missing. Faster than expected. Only issue I had was that the communication between the people who pick up the boxes and the company office was not great. For example, they told me the inventory would have been made during pickup but they didn’t tell me that I should have noted what’s inside each box before their pickup. Other than that, I recommend them completely.

Well earned 5 stars !

Extremely professional, helpful, prompt replies. I felt they listened to my needs and found the best solution for my removal. Went the extra mile and gave me peace of mind re border checks and papers. I was so scared at the idea of moving abroad while Bolliger made it an easy ride for me and my stuff. Really pleased with service received, good value for money too. Would highly recommend. Thanks to the whole team for making my move easier!

The overall experience was excellent.

The overall experience was excellent. All the people involved from the office workers to the movers were extremely professional and competent. I was guided and informed through all the stages of the process, and whenever I had a question the support personnel quickly answered me. All went as planned. The shipment arrived as scheduled and in perfect condition I will use Bollinger again if I have to do another shipment in the future

很棒

We used Bolliger for moving all of our stuff from London to Northern Italy. Everything went smoothly and efficiently as possible. We had also fragile objects, such as TVs, computer parts, speakers, as well as big objects like bicycles. Everything arrived undamaged at the destination in exactly 7 days. The staff is always super polite and ready to answer all kind of questions, they also take care of all sorts of paperwork. Also the price was extremely good compared to the size of our shipment. So glad to have found them!

Bed didn't pass the stairs, had to be disposed of, unpacking incomplete, dirty carpet, booking delays.

I was recommended this company as the "Ferrari" of relocation services by a friend. "It's expensive," he said, "but they are perfect." A friend of his had moved home, and when her expensive sofa didn’t fit through the door or windows, the movers left it outside and simply abandoned her. As I suffer from health problems, this friend strongly recommended this company, assuring me they were extremely professional and would never let me down like that. He said the extra money was worth it to protect my health. So I went with them. They diligently packed everything from my first home. However, I later found out that they hadn’t taken any measurements of the furniture. They placed my belongings in storage (at an additional cost), and I waited in a hotel for the relocation date. When I called them days in advance, the only available date was five days after my hotel checkout and the start of my new tenancy. As a result, I spent five nights sleeping on an inflatable mattress in an empty house. I was particularly concerned about the height of the bookshelves, so a gentleman came to measure the ceiling at the new property. However, he didn’t check any other measurements. On the day of the move, it turned out the bed frame couldn’t fit through the staircase—a nightmare scenario I was specifically trying to avoid, based on my friend’s advice. The “solution” offered was either to get rid of the bed—an expensive, luxury-brand Italian bed with woodwork and storage I particularly cared for —or to remove the window frames and pass it through the bedroom window diagonally. That would have required permission from the landlord, cost several hundred pounds, and only be possible days later. All these operations (which would also need to be repeated at the end of the tenancy) led me, with great sadness, to decide to get rid of the bed. I decided to continue sleeping on the inflatable mattress and ordered a new bed online. Meanwhile, the movers were assembling the bookshelves. The idea had been for me to guide them through the unpacking, but since I was preoccupied looking for a new bed, they unpacked the books randomly—hundreds of them—which I’ll now have to rearrange myself. Additionally, without the under-bed storage, many boxes were left unpacked. So in the end, the unpacking service was at least 30% incomplete. The workers did their best, but one of them had to disassemble part of the bed upstairs just to bring it back down, and more time was lost. Ultimately, they did the essential tasks, but nothing beyond what a much cheaper company could have done. When I spoke with the company representative, she told me it was my responsibility to ensure the furniture would fit in the new home. I’m not sure that’s fair. Surely professionals who do this every day have methods and practices in place to ensure a smooth relocation—especially when it’s an expensive service? One would expect basic measurements to be taken during disassembly, and perhaps a site inspection of the new property to check feasibility. But apparently not. The representative insisted it was all my responsibility. So, this negative review is about value for money. If I pay top-tier fees and still have to throw away my valuable bed because nobody cared to measure or assess ahead of time, then I might as well have gone with an average relocation company at a much lower cost for the same results. I paid for the full unpacking service, yet my home is still full of unopened boxes—not just those related to the bed—and my hundreds of books are in disarray. Also, while working upstairs, the movers soiled the stair and upper floor carpets, as they came in with dirty shoes from outside. The carpet had been professionally cleaned just a few days before, and now it will have to be cleaned again, as the vacuum cannot remove the dirt and stains. Once more, I expected better from a premium relocation company. On a positive note, the workers and administrative staff were all kind and communicative, both live, via email and over the phone—but sadly, that’s not enough. So this review is a warning: If you hire this company, make your own inspections and don’t rely on them. Carefully consider whether it’s worth paying for the full unpacking service, and make sure to ask the workers to remove or change shoes if they’ll be working on carpeted floors. Also, pay attention they don’t scratch or chip wood when moving or trying to force furniture through narrow passages. I believe this is mainly an organizational and structural problem so I gave a positive rating to the workers who actually worked hard for long, filling their form at the end of the day, but for the company general philosophy and attitude, for the prices they ask, I have to be frank.

Fantastic experience, my feedback is, 5 stars

I am really satisfied, First off all, for the fantastic work of your customer service. I really thank you so much to: GIORGIA CAPPELLETTO and ROBERTA LA PECCERELLA You have always been very helpful, friendly, polite and ready to help me with everything. Thank you girls 🙏 I also thank so much the two guys who came to the house to pick up all my things. Sorry if I don't remember their names, but I was really satisfied with their professionalism, kindness and education, they were really fantastic. Thanks guys 🙏 Based on my personal opinion, my feedback is really very satisfied. Thanks to all of you, great job guys 😃

Bolliger UK Team is simply great

Bolliger UK Team is simply great! They assisted me from my first enquiry with 2 difficult and emotional relocations. Very professional and human. Most special team members are Luciana and Giorgia, as they assisted me relocating to Italy first and back to UK, with an incredible level of professionalism and human support. The Team sent to remove our stuff, both in UK and in Italy, has always been professional and very prepared. I would like to highlight that the quality of materials used to pack is very high, and everything went smooth, without any damage nor issues. The Company is definitely choosing wisely their staff members! Thanks Bolliger.

Just £60 to cover severe damage to my belongings

I am extremely disappointed with the handling of my recent international move, which resulted in severe damage to my belongings. Upon delivery, I discovered that one of the two pallets had clearly been overturned. As a result, my furniture was completely broken, and even strong iron pieces were bent—indicating extreme mishandling. It appears as though my items were thrown from a considerable height, which is absolutely unacceptable. Despite my request for a thorough investigation, I have only been offered £60 as a goodwill gesture for the extensive damages.

大家还看了