关于 BON PERGOLA
数据更新- 网站
- bonpergola.com
- 分类
- 建筑与制造
- 所在地
- United States · Lake Forest
- 状态
- 待认证
- 近 12 个月
- 57 条评价
- 差评回复率
- 100%（4/4 条）
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BON PERGOLA靠谱吗？
BON PERGOLA（bonpergola.com）在 OK.one 的综合评分为 4.7 分（满分 5 分），基于本站收录的 61 条用户评价，属于建筑与制造分类，口碑优秀。好评高度一致，92% 的评价为 4 星及以上；商家回复了 100% 的差评；近 12 个月新增 57 条。数据最后更新于 2026-08-10。
用户怎么说
我们喜欢凉棚，它的运作……
我们喜欢凉棚，它运转良好。 它使我们能够在房子朝南的一侧享受一整天的甲板。 以前，中午太热了，但 BON Pergola 为我们提供了防晒和防雨的保护，我们可以在晚上打开它看到星星！
BON PERGOLA 回复2026-07-23
Hi Curt, Thank you for the review! Glad you are able to use your patio with more confident =) Enjoy your pergola.
解决问题的反应很好
解决问题的反应很好。没问题。 。
BON PERGOLA 回复2026-07-23
Hi RiChard, Thank you for the review! Enjoy your pergola.
我们喜欢 13x19 Villa 1.0 凉棚，我们……
我们喜欢我们购买的带电动百叶窗的 13x19 Villa 1.0 凉棚。 我们添加了电动屏幕、吊扇和加热器，因此安装比最初想象的更耗时。 100+临时工也没有帮助。 缓慢而稳定。 如果我们再来一次，我们的时间可能会减少一半。 在安装电动屏幕时，我们有三个人，因为他们有点重并且想保证安全。 在整个过程中，客户服务要么可用，要么会快速回电。 只需进行一些调整，我就可以把叉子插进去了！
BON PERGOLA 回复2026-07-21
Hi Michael, We are here for you. You know where to find us. Let's get this install finish and enjoy your pergola =)
Bon Pergola 的团队始终……
Bon Pergola 的团队在设计理念和技术支持方面总是非常有帮助。订购和运输轻而易举。
BON PERGOLA 回复2026-07-21
Hi Bill, Thank you for working with us for years! Always great to work with you as well!
凉棚雨传感器。工作人员让我了解该计划......
工作人员让我知道更换雨量传感器的计划。
BON PERGOLA 回复2026-07-21
Hi Michael, Thank you for the review. Enjoy your pergola =)
埃里克很快就明白我在……
埃里克很快就明白我需要纠正，并毫不犹豫地尽快给我寄了一个替换零件。
BON PERGOLA 回复2026-07-21
Hi Wesley, Thank you for your review! We will always do the best we can =) Enjoy your pergola.
Bon Pergola - #1 选择
经过大量研究，Bon Pergola 是我定制别墅凉棚的第一选择。我并没有失望。 Bon Pergolas 是一家拥有一支将您的最大利益放在心上的公司。自始至终，该团队都可以及时回答问题并提供信息。在我看来，与其他选择相比，Bon Pergola 提供了最佳的性价比。
BON PERGOLA 回复2026-07-21
Hi Gary, Thank you for your review! We really care about our customer and do the best we can at every level. Enjoy your pergola!
这是品质第一的 Perogola。
从我考虑购买他们的凉棚的第一刻起，Bon 的员工就一直彬彬有礼、乐于助人、信息丰富且反应灵敏。 他们帮助解决问题，并且 24/7 为我服务。 哦，顺便说一句，当你打电话时，你可以立即与真人交谈……没有人工智能假人。
BON PERGOLA 回复2026-07-21
Hi Larry, Thank you for your review! And yes, no AI, no faking! Enjoy your new extended room! (under the pergola)
只是想说声谢谢
只是想说声谢谢。 Bon 的团队对我的购买感到非常满意。我们后院的凉棚看起来棒极了。大会进行得很顺利。
BON PERGOLA 回复2026-07-21
Hi Jeremy, Thank you for your review. Glad everything turn out well! Enjoy your new enjoyable yard with a BON pergola =)
看起来很棒...
看起来很棒... 我遇到了照明问题，第二天就解决了。
BON PERGOLA 回复2026-07-06
Hi Michael, Thank you for the review. Let us know if you need any other help =)
很棒的产品糟糕的服务
很棒的产品。 糟糕的服务。在 3 种产品上花费了 @75k。 3人全部延误。 2 有货然后缺货。我花了 3 周才发货，而我报价 3-5 天的东西
BON PERGOLA 回复2026-07-03
Hi Josh, You are right! Sorry about the delay. We are doing our best daily to make it work better. Just to share with you. First order was a custom order. That delay happens right during Christmas and new year where we couldn't find shipping company to get the shipment going on time. Second order of the two pergola was our brand new color when we first launch it, so we had to only 1 unit. We were able to ship out the first 1 in the 6th business day after we know we don't have enough inventory so we are shipping one first. And since the second one is still in production, so you agree to switch size. One of our team member might not explain well enough that the pergola was not ready at that time. Totally understand the delay and miscommunication. We will improve on this. And glad the product is always good and reliable! BON Pergola
优质的客户服务
我打电话要求更换零件。 它们非常易于使用，并且不会对保修项目产生任何影响。 部分已及时收到。
BON PERGOLA 回复2026-06-24
Hi Amy, Thank you for your review. Enjoy your pergola!
该网站说组装简单且客户服务
网站上说组装很简单。方向不可能很糟糕。 （我把它们拿给几个帮助我的人看，他们都同意） 他们说你可以联系他们寻求帮助，但我多次发送带有图片和问题的短信和电子邮件。没有人回复短信或电子邮件。因此，在发送了一张情侣照片询问是否正确但没有回复后，我最终把百叶窗放错了。 不要指望指示或公司会回答您的问题。花了超过 15,000 美元，我期待更好的帮助和沟通 最后我放弃了他们
BON PERGOLA 回复2026-06-24
Hi Art, Sorry about instruction that was given wrong in the beginning. And we will do our best to improve on it. Our grand retractable pergola simply is a very complicated system. This usually take much more times on assembly and planning as we stated on the product page. We are here ready to help when you are ready to finish the project properly. In the same time, we know we have been troubleshooting on text, call, and video call for multiple days. And before we reaching out again, we were waiting for your text reply to confirm if the louver direction was in the correct position before you move on. Sorry that you feel like you are alone through the process. And if you are still not done with the project, please let us know and we will continue walking through with you. 6/29/26: Talked to the customer and we align our installer to help on installation. 7/8/26: Installer was able to help the customer to finish this complex build. (customer was actually really close to finish himself already for this grand retractable pergola) BON Pergola Team
喜欢与尔湾团队合作
很享受与尔湾团队合作。 当我多次访问仓库查看展示模型时，他们反应敏捷，非常乐于助人。 一旦我们决定继续前进，他们就帮我把零件装到我的车上。 他们的团队在两个小时内组装了棚屋，我们对这个产品感到非常兴奋。
BON PERGOLA 回复2026-06-21
Hi Jeff, Glad working with you as well. Enjoy your shed, we will be here when you need us.
Bon Pergola 的 CS 是最好的
Bon Pergola 的 CS 是最好的。作为承包商，我们必须与支持其产品的公司合作。我们遇到了产品问题，故障排除后，他们向我们发送了解决问题的新部件。凉棚构造精良，值得投资。
BON PERGOLA 回复2026-06-21
Hi Gervan, Doing our best as always. Thank you for your review. This tells us that we are on the right direction!
一个令人惊叹的凉棚系统。超出所有人的预期。
产品超出了我们对质量、工艺、功能的期望，并且非常有吸引力。
BON PERGOLA 回复2026-06-21
Hi Lear, Thank you for your review. Your project is such as fun custom pergola! Enjoy your pergola =)
Kimber 的团队提供优质的客户服务……
出色的客户服务 Kimber 团队和超级安装团队 Alex。品质优良的产品。很棒的保修。我们喜欢 Bon pergola 的一切
BON PERGOLA 回复2026-06-11
Hi Anthonia, Thank you for your great review. And hope we can earn a 5 stars review instead of 4 stars! Enjoy your pergola!
更换了破损的屏幕 - 优质的服务
当风吹坏了我的纱窗时，Bon Pergola 更换了它们。没有问题也没有麻烦。很棒的客户服务。
BON PERGOLA 回复2026-06-11
Hi Johnny, Doing our best! Enjoy your pergola!
很棒的客户服务！
个性化服务！ 谢谢。
BON PERGOLA 回复2026-06-11
Hi Christy, Doing our best! Enjoy your pergola! We will be here when you need us.