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购物与时尚

Boody US

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101 条评价

4.7101 条评价
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关于 Boody US

数据更新
网站
boody.com
分类
购物与时尚
所在地
美国
状态
待认证
近 12 个月
101 条评价
差评回复率
71%(5/7 条)
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商家自述

让自己舒适自在。☁️ 内衣、家居服和服装🌱 经认证的有机种植竹粘胶🌎 自豪的B Corp认证和1% For The Planet成员

以上内容由商家自行提供,未经平台核实。

Boody US靠谱吗?

Boody US(boody.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 101 条用户评价,属于购物与时尚分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;商家回复了 71% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-09-03。

评价综述

AI 生成

查看133条评价,评论者 overwhelmingly 对这家公司有非常好的体验。顾客经常称赞竹纤维面料的卓越品质、非凡柔软度和透气性,用于他们舒适的日常内衣。消费者不断强调客服团队非常乐于助人且高效,指出代表们始终提供快速解决方案和非常友好的支持。 一些评论者对频繁出现的订单差异表示不满,提到缺少商品、收到的尺码不正确,或者服装尺码偏小,即使订购了较大尺码。还有一些人觉得退货流程令人沮丧,同时经历了偶尔的延误或包裹中缺少促销赠品。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

舒服、好看,服务也棒

这个品牌提供的内衣是我迄今为止穿过的最舒适、最耐用、最透气的,而且不影响外观。[我得看起来好看 ; ) ] 最近我不得不发邮件咨询一个问题,他们回复得非常快(还是在假期期间),回复非常亲切、体贴、信息丰富。

已收到包裹

Briony 是一位很棒的客服代表,帮我处理了我误寄的包裹——那是我退货时不小心多寄出去的一个。她找到了那个包裹并寄回给我。她的专注和服务至上的态度让我想成为 Boody 的回头客,知道像她这样的代表在为这个品牌默默付出。我信任这个品牌,不仅因为服装质量过硬,也因为知道如果有任何问题,他们会给予我最用心的对待。

太爱了!!有机竹纤维的舒适感 <3

Recently, I decided to overhaul my life with cleaner, more sustainable products that don't contain microplastics or arent made with harsh chemicals. I started in the sleep department, replacing bedding and pajamas + loungewear, as i spend alot of time in my PJs. They are typically what i reach for when the work day is over.  I had never heard of boody, but while searching for either silk or cotton pajamas online, i found an article that detailed the top10 brands of "healthy material" pajamas, and boody was on the list.After checking out their website and originally their  vegan silk line, i   made my initial purchase which included 6 pcs from the vegan silk collection. i quickly learned that the pajamas had the feel of a silk peice, but were more sustainably made, easier to care for, and were made for organically grown bamboo. Of course i was thrilled.  i ordered the long sleeve top and pajama pants in the white ( for a gift) and the garnet color  in the shorts, tank, + the short sleeve and long sleeve tops to mix and match the shirts for different occasions.I also ordered two of the bamboo sleep shirts. A few hours later, after further going through their website, i placed a second order with some of their traditional bamboo pajama pcs, some for me, some for gifts for Christmas. Then came the waiting game. The first order came very quickly... to canada i believe it took about a week. I was pleasantly surprised when i opened the box. The quality of everything was amazing. The feel of the pajamas was .. In one word  Luxurious. My friend loved the set I gifted her. The fit was so beautiful and draped my body perfectly. Then the second order arrived, and i was again impressed.  I have been living in them ever since they arrived, and i am excited to get home to change in to my PJS everyday.  The biggest thing for me though, is that the PJS dont make you sweat! They are soft, warm and cozy but thermoregulating. I normally overheat, and wake up drenched even in the winter, but not in these. They kept me warm dry and comfortable all night long. I did reach out to customer service as two items from my order which were intended as gifts had some pen marks where the buttons were meant to be, and they quickly replied to my query, offering me two solutions to either re ship the items, or to refund the price of them. I was overall beyond thrilled with the quality of the products,  and the customer service. I just placed my third order today. I am officially hooked!!!  If you are new to the brand, don't hesitate, you won't regret your purchases. Every single thing was amazing!

第三方配送的客服太烂了

我的订单被退回给寄件人了,我能想到的唯一原因就是 DHL(Boody 在安大略省用来配送订单的快递公司)把它转交给了另一个第三方承运商(T Force)来配送。他们在 Canada Post 关门的时候去投递。T Force 应该知道 Canada Post 的营业时间,应该在营业时间内配送。这是圣诞礼物,现在收到礼物的人圣诞节当天什么都拆不到了。糟糕的客户服务。

Boody US 回复2026-01-15

嗨 Deb, 感谢您分享您的反馈。 对于您的订单未能如期送达,我们深表歉意,也完全理解这一定让您非常失望,尤其是它原本是作为圣诞礼物准备的。 我们已查看了您的订单和配送流程,想为您提供一些背景说明。根据订单确认信息,您在结账时填写的收货地址与我们后来与您确认的地址略有不同,这可能给承运商造成了一些混淆,导致包裹被标记为“无法投递——已退回发件人”。 在得知情况后,我们第一时间为您安排优先补发一份替换订单,不收取任何额外费用,希望它现在已经安全送达您手中。同时,我们也退还了您原订单的运费,以表歉意。 虽然我们知道这些并不能完全弥补这次延误带来的不佳体验,尤其是作为圣诞礼物的情况,但我们希望这些举措能帮助您消解不满,也让我们有机会展现对顾客的重视。 您的经历和反馈也已同步给我们的物流团队和配送合作伙伴,以便我们持续优化配送流程。 如果您还有其他需要帮助的地方,请随时通过之前的邮件与我们直接联系。 衷心感谢, ~ Boody 团队

我下了两个订单,已经收到了…

我下了两个订单,都收到了。其中一个订单完整,但另一个少了两件商品,还有一件尺码发错了。我已经反馈了,但回复里没有明确说明会怎么解决。另外下单时有免费礼品的活动,我兴奋地选了尺码,结果什么都没收到。希望能收到你们的回复,进一步处理。

Boody US 回复2025-12-23

嗨 Karen, 感谢您分享反馈。对于您在最近订单中遇到的问题,我们深表歉意。 我们已通过邮件与您联系,处理您提到的缺失商品、尺码不符以及赠品问题。 缺失商品的补发订单已于17日(周三)发出,我们希望能有机会解决关于赠品的任何剩余问题。 我们完全理解这次体验一定让您很失望,确保每笔订单都能按预期送达顾客手中始终是我们的目标。 如果您看到这条回复并希望进一步沟通,请直接联系我们的团队,我们会尽力解决。 再次感谢您的反馈。 衷心感谢, ~ Boody 团队

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