BookRetreats.com

Hi Gali, Amanda here from the Bookretreats.com Team. Thank you for sharing this feedback. I'm sorry your booking experience didn't go as smoothly as we'd want for anyone booking a retreat through us. We looked into the technical problem you mentioned, and the retreat you booked was set up by your host as a "request to book first" type listing. That's why you needed to coordinate directly with them before you could go ahead and make your booking on our site. We'd also like to get to the bottom of the pricing issue you mentioned. We sent a couple of follow-up emails after your review to ask for a few more details, but haven't connected yet. Whenever it's convenient for you, we're ready to pick this up. You can reply to either of those emails, or reach us directly at [email protected] and we'll follow up right away. Thanks again for taking the time to share this. We want every guest's booking experience to be a good one, and feedback like yours helps us catch where it isn't. Many Blessings, Amanda The Bookretreats.com Team

Hi Lindsey! Wow, we are absolutely speechless! Reading this has brought the biggest smiles to us. Knowing that our courses played a part in the monumental moments of your life is the ultimate reward. Thank you so much for sharing your journey with us.😊 Many Blessings, Amanda The Bookretreats.com Team

Hi Ms. Suarez, Love to hear it! 🙌 Thank you for the shout-out. We’re thrilled that our website made booking a breeze for you. Thanks so much for choosing us!😊 Many Blessings, Amanda The Bookretreats.com Team

Hi Adrian! Thanks so much for the feedback! We designed everything with simplicity in mind, so we're absolutely thrilled to hear that it was easy for you to navigate.😊 Wishing you a wonderful trip. Many Blessings, Amanda The Bookretreats.com Team

Hi Oksana, Thank you so much for sharing your thoughts! We know how important it is to have peace of mind when planning a trip, and we'd love to share a little context on how this process is actually built to protect you. First of all, we are so glad everything worked out wonderfully for your trip! Since you reached out to your host beforehand, your dates were completely secure from the start. The automated message you saw is just a safety net we send to everyone. We collect the deposit right away to lock in your spot with the host. However, because unexpected scheduling overlaps can happen in real time, we always advise in black and white to hold off on buying flights until that final green light is given. Our biggest priority is making sure no one loses money on non-refundable transportation! If an unexpected conflict ever does happen and a host can't accept the booking, we refund that deposit immediately. We’re so sorry if this standard reminder caused any extra anxiety before your trip. We appreciate your feedback, as it helps us keep improving for the whole community. Wishing you wonderful and safe travels ahead! Much love, Amanda The Bookretreats.com

Love this! Thanks so much, Lucretia. We try to keep things reallystraightforward so you can just focus on the retreat. 'Smashing' is the perfect word for it! 💥 Many Blessings, Amanda The Bookretreats.com Team

Thanks for the great review, Nathan. We're all about a fast and easy experience for our guests. We appreciate you!😊 Thanks for coosing Bookretreats. Many Blessings, Amanda The Bookretreats.com Team

Hi Adrienne, Love this, thank you! We’re always here to help keep things smooth. Let us know if anything else pops up! 🙌 Thanks so much for choosing Bookretreats.com. Many Blessings, Amanda The Bookretreats.com Team

Yay! So happy to hear that, Tatiana. Thanks for the awesome feedback, it totally made our day.😊 Wishing you a wonderful time on retreat! If you need anything before you go, please reach out. We're here for you every step of the way!😊 Many Blessings, Amanda The Bookretreats.com Team

Thanks, Gordon! Glad the booking was a breeze. We can't wait for you to experience the actual retreat—we think you're going to love it!🙌 Have a wonderful journey. Many Blessings, Amanda The Bookretreats.com Team

Hi Wanda, We’ve been trying to reach you! We’re sorry you felt disappointed at the beginning, that’s never what we want. But please know we were there for you from the moment you booked. Your host messaged you the same day with all the airport info, and our Travel Desk ([email protected]) also reached out to offer some flight recommendations. And thanks for flagging the “Are you still planning to attend?” message. That was part of a flow we sent you pre-booking and it should have been paused, sorry for any confusion it caused. We’re so glad it all came together and you were able to enjoy your retreat. Reading your review about getting your mojo back made our whole team smile. That’s exactly why we do this! We’re here for you anytime and we hope this is just the first of many retreats with us. Much love, Laura The BookRetreats.com Team

Hi Jacinthe, Thank you so much for the lovely review. 😊 We are thrilled to hear that our search filters helped you find the perfect retreat for your dates and location. We hope you have an incredible, deeply relaxing time on your upcoming trip! Safe travels! Many Blessings, Amanda The Bookretreats.com Team

Hi Andrew, Thank you so much for the 5-star review.😊 We are thrilled to hear that we could help you find the perfect trip for your needs. Happy travels, and thanks for booking through us! Many Blessings, Amanda The Bookretreats.com Team

Hi Michael, Thank you for sharing your experience. 😊 We put a lot of care into making our onboarding process as user-friendly as possible, so it’s wonderful to know we hit the mark for you. Happy exploring! Many Blessings, Amanda The Bookretreats.com Team

Hi there, This absolutely made our day.😊 Thank you for allowing us to guide you on this journey. We are so glad we could be there for you every step of the way. Wishing you the most incredible, transformative adventure ahead! Many Blessings, Amanda The Bookretreats.com Team

Hi Maria, Thank you so much for this 5-star review. We place a huge emphasis on transparency and prompt communication, so it's wonderful to hear you had such a seamless experience. Wishing you an amazing time on your retreat! 😊 Many Blessings, Amanda The Bookretreats.com Team

Hi Mary, Thanks for this feedback! We are absolutely delighted for you. 😊 Helping you find a retreat that is perfectly aligned with your needs is exactly why we do what we do. 😊 Thank you for the wonderful feedback, and we wish you a beautiful journey! Many Blessings, Amanda The Bookretreats.com Team

Hi Suvarna, Thank you so much for the wonderful feedback. 😊 Helping you find that perfect fit smoothly and efficiently is exactly what we aim for. We're thrilled everything went so seamlessly for you. Have an amazing time on your retreat!😊 Many Blessings, Amanda The Bookretreats.com Team

Hi Retromaus, We love hearing this!😊 Thank you for the wonderful feedback. Keeping things simple, clear, and stress-free is exactly why we're here. We can't wait to help you book your next journey!😊 Many Blessings, Amanda The Bookretreats.com Team

Hi Gregory, Two retreats down, and hopefully many more to come. Thank you for this beautiful review and for recognizing the hard work of our staff—it means the world to us. Wishing you another incredible and inspiring journey!😊 Many Blessings Amanda The Bookretreats.com Team