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Box Genie

61 条评价

4.561 条评价
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关于 Box Genie

数据更新
网站
boxgenie.com
分类
商业服务
所在地
United States · Kansas City
状态
待认证
近 12 个月
61 条评价
差评回复率
71%(5/7 条)
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Box Genie靠谱吗?

Box Genie(boxgenie.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 61 条用户评价,属于商业服务分类,口碑优秀。85% 的评价为 4 星及以上,8% 为 1 星;商家回复了 71% 的差评。数据最后更新于 2026-08-10。

用户怎么说

R
Ryan · 写过 1 条评价 · 体验于 2025-09-01 ·

当别人无法帮助我们时

当我们的另一家印刷厂无法在约定的截止日期前完成项目时,我们帮助我们摆脱了困境。超级有帮助

Box Genie 回复2025-11-20

Hi, Ryan! Thanks for your kind review. We are glad we could be of help with your custom packaging project. Thanks, The Box Genie Team

m
moishe herzberg · 写过 1 条评价 · 已认证 · 体验于 2025-11-12 ·

从我向Box伸出手的那一刻起……

从我联系 Box Genie 的那一刻起,他们就非常乐于助人,知识渊博,快速、清晰地提供了我需要的所有信息。

Box Genie 回复2025-11-14

Hi, Moishe! Thank you for the kind review. You've been a joy to work with so far on your packaging and we can't wait to get your first project underway. Please reach out if you have any questions along the way. We're here to help! Thanks, The Box Genie Team

S
Sara B. · 写过 1 条评价 · 已认证 · 体验于 2025-11-06 ·

质量差和设计糟糕的平台

我最近为我即将开业的企业订购了一个样品邮寄盒。虽然价格公道,而且首次购买可享受 20% 的折扣,但我对产品的质量和延迟的客户服务回复感到非常失望。当我去设计信箱时,我发现他们的设计平台基本上没什么用,而且使用起来非常困难。他们的客户服务代理愿意帮助我解决这个问题,我对此表示感谢。在收到样品(花费 50 美元,大约需要 5 天到达)时,我对糟糕的印刷工作感到失望。颜色完全不对劲——我的品牌标志上有白色的规格,到处都是蓝色的线条。我立即要求退款,Box Genie 提供了替换品,并承认这是他们的错误。我没有时间等待额外的样品盒并再次要求退款。我发了几封电子邮件,但几周后都被忽略了。 再次跟进后,我被告知虽然这是他们的错误,但不会退款。他们的质量和客户服务非常令人失望。

Box Genie 回复2025-11-14

Hi, Sara. Thank you for sharing your feedback. We truly appreciate you recognizing our team member’s effort to offer a complimentary implementation of your design. We’re sorry for any confusion regarding the printed sample. The issue wasn’t with our production process but rather with the color settings in the print-ready file. We completely understand how important accurate color representation is, and we’d be happy to provide another mockup at no cost (or a future sample) whenever you’re ready. Thank you again for your patience and for giving us the opportunity to make this right. Thanks, The Box Genie Team

J
Jed Gott · 写过 3 条评价 · 已认证 · 体验于 2025-10-24 ·

一套很棒的样品

一套很棒的样品。 马上就来了。 我们非常感谢能够为他们的能力提供未来的规划想法。

Box Genie 回复2025-11-04

Hi, Julie! Thank you for the kind review of our new sample kit. We appreciate your feedback and are excited for your 2026 packaging projects! Thanks, The Box Genie Team

A
Angela Beach · 写过 1 条评价 · 已认证 · 体验于 2025-10-10 ·

易于使用的网站和优质的客户服务。

易于使用的网站。我能够上传我自己的个人设计。很棒的客户服务。我有一个生产问题,我通过电子邮件收到了快速回复。

Box Genie 回复2025-11-03

Hi, Angela! Thanks for the kind review of your experience building a custom shipping box. We've made changes to our Design Studio -- we're happy to hear you found it easy to use! Thanks, The Box Genie Team

B
Ben · 写过 1 条评价 · 已认证 · 体验于 2025-10-31 ·

便于使用

易于使用,有帮助的支持

Box Genie 回复2025-11-03

Hi, Ben! Thank you for the kind review of your experience making custom mailer boxes. Our team can't wait to get you the final product. We love seeing unboxing by tagging us @box_genie on Instagram! Thanks, The Box Genie Team

M
Michelle · 写过 1 条评价 · 已认证 · 体验于 2025-10-27 ·

高品质的产品和服务

下订单简单、快捷、方便。我们拥有出色的客户服务,产品始终美观且高品质。

Box Genie 回复2025-10-28

Hi, Michelle! Thank you for your kind review. We appreciate your repeat business with Box Genie! Our team has your project production underway. We'd love to see the final product by tagging us on Instagram (@box_genie)! Thanks, The Box Genie Team

J
Jennifer L · 写过 1 条评价 · 已认证 · 体验于 2025-10-23 ·

很棒的整体体验

对于像我这样以前从未设计过盒子的人来说,这是最简单的过程。他们也有一支很棒的团队,所以我觉得我得到了支持,这是我需要的。我的盒子非常漂亮,我高兴极了。谢谢你!

Box Genie 回复2025-10-28

Hi, Jennifer! Thank you for the kind review. We had a fun time working on your custom box project, and can't wait to get your full mailer box run underway! If you have any questions, please reach out. We're here to help! Thanks, The Box Genie Team

V
Vanessa Spence · 写过 1 条评价 · 已认证 · 体验于 2025-10-27 ·

易于理解和选择。

Box Genie 回复2025-10-27

Hi, Vanessa! Thank you for the kind review. We're glad you found our ordering process straightforward and easy. Please let us know if you have any questions about your sample kit. We'd be happy to help you get started on your first packaging project! Thanks, The Box Genie Team

J
Jerry Knotts · 写过 4 条评价 · 已认证 · 体验于 2025-10-21 ·

我对…印象深刻

沟通给我留下了深刻的印象,整个过程非常顺利。

Box Genie 回复2025-10-22

Hi, Jerry! Thank you for the kind review. Our team has enjoyed working with you, and we are excited to get your custom packaging project into production. We look forward to your review of the final product! Thanks, The Box Genie Team

L
Lo Davis · 写过 2 条评价 · 已认证 · 体验于 2025-10-13 ·

定制盒子,变得简单

轻松下单体验!我会回来订购更多定制盒子。

Box Genie 回复2025-10-21

Hi, Lo! Thank you for your kind review. We're excited for your next order of custom boxes. Please don't hesitate to reach out if you need a top-up soon. Thanks, The Box Genie Team

R
Rosanne · 写过 1 条评价 · 已认证 · 体验于 2025-10-18 ·

家人喜欢阵亡将士纪念日,所以我……

家人喜欢阵亡将士纪念日,所以我想为圣诞节做一个烛光服务盒

Box Genie 回复2025-10-20

Hi, Roseanne! Thank you for the kind review! We appreciate you ordering early, ahead of the holiday rush for your Christmas boxes. If you need anything, please don't hesitate to reach out! Grateful for your continued support. Thanks, The Box Genie Team

O
Oso Rojo Hot Sauce · 写过 2 条评价 · 已认证 · 体验于 2025-09-25 ·

很棒的客户服务

超级快速回复我的所有问题!

Box Genie 回复2025-10-17

Hi, there! Thank you for the review :) Maggie and the team enjoyed working with you and are already looking forward to your next packaging project! Thanks, The Box Genie Team

T
The Silver Fern · 写过 1 条评价 · 已认证 · 体验于 2025-10-10 ·

第二次订了 质量很好

这是我们第二次为我们的商店订购盒子。 上次我们只是用黑色墨水做了一个工艺盒,但这次我们做了一个有很多颜色的白色盒子。 两次盒子都很棒!

Box Genie 回复2025-10-20

Hi, Brie! Thank you for the kind review. Our team was excited to see you come back, and we're delighted to hear that your as thrilled with your set of essential white boxes as you were with your kraft version! Thanks again for choosing Box Genie. We'd love to see your boxes by tagging @box_genie on Instagram! Thanks, The Box Genie Team

A
Aaron · 写过 1 条评价 · 已认证 · 体验于 2025-10-16 ·

真实的客户服务

真正的客户服务,风度翩翩,绝对是我多年来见过的最专业的。太棒了!我将终生坚持使用 Boxgenie。

Box Genie 回复2025-10-20

Hi, Aaron! Thank you for the kind review. We're glad our hands-on customer service meets your expectations! Our team is working on your custom mailer box sample, and can't wait to craft your full run. If you need anything in the meantime, please don't hesitate to reach out to your account manager. Thanks, The Box Genie Team

N
Nick Zajac · 写过 1 条评价 · 已认证 · 体验于 2025-10-10 ·

优质的客户服务和快速的…

优质的客户服务和样品包的快速周转时间!

Box Genie 回复2025-10-13

Hi, Nick! Thank you for the kind review. We are looking forward to your first project with us. Please reach out to the team if you have any questions after receiving your sample kit! Thanks, The Box Genie Team

A
Alexandria · 写过 1 条评价 · 体验于 2025-09-25 ·

这是一次很棒的经历,因为我们…

这是一次很棒的经历,因为我们正急于将我们的项目付诸实践。林恩太棒了,我们迫不及待地想再次订购。

Box Genie 回复2025-10-09

Hi, Alexandria! Thank you so much for the kind review. Lynn and the team are happy to help accommodate your rush order. Please keep us in mind for future custom box projects! Thanks, The Box Genie Team

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Larry Raglione · 写过 1 条评价 · 已认证 · 体验于 2025-09-29 ·

玛吉咨询

怀俄明州玛吉战术枪械公司对我们的包装效果以及您对细节的关注非常满意。 感谢您的会面和演示我们的定制盒子和插入物。等不及下一步了。 拉里

Box Genie 回复2025-09-30

Hi, Larry! We are glad to hear you've had a great experience with Maggie and the Box Genie team so far. We're excited to get your custom box and insert underway. If you have any questions along the way, please don't hesitate to reach out! Thanks, The Box Genie Team

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RHNOGNG · 写过 2 条评价 · 已认证 · 体验于 2025-09-21 ·

在线设计工具有很多错误......

在线设计工具有很多错误,预览无法以正确的方向加载图像..需要一些 改进

Box Genie 回复2025-09-22

Hi, Sean. Thank you for sharing your feedback. We’re sorry to hear you had trouble with our online design tool and image preview. Our team is actively working on improvements to make the tool more reliable and user-friendly. Your input helps us prioritize those updates. If you’d like, please reach out to our support team so we can take a closer look at your project and ensure everything comes out the way you intended. Thanks, The Box Genie Team

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Robyn · 写过 1 条评价 · 已认证 · 体验于 2025-09-18 ·

第一次给人留下了深刻的印象!

这是我第一次使用这家公司,也是我第一次为观众赠品做这样的品牌推广。玛吉非常棒,她超越了解释过程并减轻了我对设计的担忧。我迫不及待地想收到成品并在我的活动中为这些礼品盒拍照!

Box Genie 回复2025-09-19

Hi, Robyn! Thank you for your kind review. Maggie and the team are excited to get your production of your swag boxes underway. We'd love to see them in action by tagging us on Instagram (@box_genie)! Thanks, The Box Genie Team