我本来可能会给我儿子参加的那个课后项目写个更好的评价，但它完全黑箱操作。我每天唯一接触的人就是开门让我进大楼的那个人。除此之外，我不认识任何指导老师，也看不到项目是怎么运营的。我儿子6岁，所以他能告诉我的关于他参加的项目内容有限。他看起来还挺满意的，但我完全不知道里面到底在搞什么。如果我知道更多关于我儿子学校这个项目实际是怎么运行的，也许我能给这家公司更高的评价。
实际情况是，我完全不知道这个项目到底好不好，所以这弥补不了我和这家公司客服打交道时那糟糕透顶的经历。我用CCAP（儿童保育补助）来支付我两个孩子的课后项目费用，但因为BAM花了5个多月才搞清楚怎么在他们的系统里接受CCAP福利，我不得不付双倍的托儿费用，这对我的家庭造成了严重的经济影响。试图通过那种机器人般、没有人情味的呼叫中心式客服来处理这个问题简直是一场噩梦。我收到的全是互相矛盾的信息和空洞的脚本，说什么"想要帮忙"，但实际上没有任何真正的帮助。我已经在托儿上花了几千块，这些本来应该完全被补贴的，因为BAM似乎连 paperwork 都搞不定，而且没有提供任何有意义的解决方案。整个学年 dealing with this 一直是我生活中的噩梦。总之，如果你依赖CCAP或者在负担BAM的项目费用上有困难，祝你好运。
其他校区我不清楚，但2025年在加州都柏林的Valley Christian Elementary举办的夏令营绝对是骗局。
网站看起来很漂亮，声称孩子们会做很酷的STEM活动、机器人、编程、户外活动等，但实际上他们会把孩子放在电视或视频游戏前面，然后让他们在学校操场上玩。当你质问他们为什么没有广告宣传的活动时，他们会道歉并说人手不足、物资不足。负责课程的孩子会告诉你这不在他们的控制范围内，让你找别人。到那时已经太晚了，他们已经骗走了你的钱。你可以发邮件给公司要求退款，但项目经理会像湾区这个人一样，发一封BS道歉信，说他的夏令营很烂，但因为我在注册孩子时签了条款和条件，所以无法退款。然后可能会嘲笑另一个上当家庭的钱和一周的暑假都浪费在这个笑话上。他们已经因为骗局而改过一次公司名了，很快可能还会再改一次，继续骗几个夏天的钱。希望这些地方能尽快认清他们的名声，停止让他们在自己的设施里运营这些糟糕的骗局。
I rarely leave negative reviews, but as a parent, I feel a responsibility to share what happened at a Brains & Motion (BAM) camp in Saratoga, CA, so others can make informed decisions.
My 8-year-old son attended BAM’s summer program expecting a fun, hands-on STEM experience. Instead, he and his friend had an upsetting experience that no child should face in an educational setting.
Their classroom was led by high school students, not professional educators. During camp hours, the kids were:
• Exposed to racial slurs, including the N-word used toward another child
• Subjected to inappropriate language, including Chinese phrases that we discovered later included racial slurs
• Played music with explicit, profane lyrics, including the F-word
• Given very little hands-on instruction, despite the camp’s advertised focus
When I raised these serious concerns with BAM leadership, their response was deeply disappointing. They denied or deflected key issues and chalked the incident up to “miscommunication.” No apology to families, no clear disciplinary action, no steps outlined to prevent this from happening again.
The safety, supervision, and emotional well-being of our children were compromised. It’s not just about what happened — it’s about how BAM failed to take real responsibility when it was brought to their attention.
If you’re a parent considering this camp, I urge you to ask hard questions about who is supervising, what’s being taught, and how issues are handled. Based on our experience, I cannot recommend BAM and will not be enrolling in any future programs.
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