Thank you so much for your wonderful review Megan!
We're delighted to hear that Joe made your trip such a memorable experience. Providing punctual, friendly, and helpful service is exactly what we strive for, and we're glad Joe's recommendations and professionalism helped make your journey enjoyable and stress-free.
As a thank-you, please enjoy $100 off your next booking with coupon code Broadway100.
Thank you for choosing Broadway Bus Lines!
Thanks Mikhail -
Professionalism, punctuality, and exceptional customer service are what we strive for, and we're delighted that Andrew helped make your trip a success. Your kind words and recommendation mean a lot to us.
As a token of our appreciation, we’d love to offer you a $100 discount on your next booking with coupon code Broadway100.
Thank you again for choosing Broadway Bus Lines. We look forward to serving you and your friends on future trips!
G
Giulia Sinapi · 写过 1 条评价 · 体验于 2026-05-15 ·
★★★★★
优秀的员工和优质的客户服务
优秀的员工和优质的客户服务。非常随和。
Broadway Bus Llc 回复2026-05-29
Thank you so much for the kind words Giulia! It was great serving your group on the trip to Bridgeport, CT, and we’re glad to hear you had a great experience with our team and customer service.
We truly appreciate your support and would be happy to assist you again in the future. Feel free to use coupon code BROADWAY100 for your next booking. Thank you for choosing Broadway Bus!
C
Caren Bianco · 写过 2 条评价 · 体验于 2026-05-11 ·
★★★★★
一切都很顺利
一切都进行得很顺利。沟通很完美。
Broadway Bus Llc 回复2026-05-29
Thank Caren - It was an honour working with your group.
Feel free to use coupon code BROADWAY100 for your next booking. Thank you for choosing Broadway Bus!
Hey Nora, We sincerely apologize for the delay and lack of communication on such an important day.
At the moment, it appears our dispatch team was not properly informed about the situation, and we are currently reviewing this internally with our operations team to understand what happened and prevent this from happening again.
As a gesture of goodwill, we would like to offer you a $100 credit toward a future booking. Again, we truly apologize for the experience.
Thank you for your feedback. We’re glad to hear that your driver was friendly and efficient and that the trip itself went smoothly.
We do want to clarify that the preview photos shared are for reference purposes only, as vehicle assignments are finalized based on day-of availability and operations. That said, all of our vans are maintained to similar standards and include the standard amenities expected for the service booked.
We truly appreciate your understanding and, as a gesture of goodwill, we’d like to offer you a $200 coupon toward your next booking. We have emailed the coupon code to you directly and would be happy to assist you again in the future.
J
James Hatton · 写过 1 条评价 · 体验于 2026-05-02 ·
★★★★★
我们的司机很棒
我们的司机很棒。当我们从一站到另一站时,她非常照顾我们。
Broadway Bus Llc 回复2026-05-15
Thank you for the wonderful feedback James!
We appreciate you riding with Broadway Bus! Don’t forget to use coupon code BROADWAY100 on your next trip.
Hey Edward,
Thank you so much for your kind words! We’re so glad we could be part of your special day and help make everything go smoothly. We’ll be sure to share your feedback with our team and driver as well.
We truly appreciate your support and look forward to serving you again in the future. As a thank-you, feel free to use coupon code Broadway100 on your next booking!
I
Ian Young · 写过 1 条评价 · 体验于 2026-05-07 ·
★★★★★
很棒的经历
司机很准时而且非常有礼貌,即使车上满是孩子!一切都进行得很顺利。
Broadway Bus Llc 回复2026-05-08
Hey Ian - It was great working with your group.
Our drivers take great pride in their punctuality and professionalism, and it's especially rewarding to know that was reflected when travelling with a coachful of youngsters — that takes real patience and skill! We'll be sure to pass your kind words along.
We hope to welcome you on board again soon! 😊
J
Julian. h · 写过 2 条评价 · 体验于 2026-04-23 ·
★★★★★
业内最佳公司
业内最佳公司。他们使我们的体验和客户体验成为一流的。绝对推荐。再次谢谢你们。
Broadway Bus Llc 回复2026-05-08
Wow, thank you so much Julian— that truly means the world to us! Making sure both you and your clients had a top-notch experience is exactly what we strive for every single day.
We appreciate the recommendation more than you know. Looking forward to working with you again!
Hey Shawn, Thank you for the kind words! We're glad we could make your conference transportation stress-free. It was a pleasure working with your team, and we hope to see you again soon!
B
Bettina Camoroda · 写过 1 条评价 · 体验于 2026-04-14 ·
★★★★★
规划过程是无缝的
规划过程非常顺利,他们全程与我沟通。 巴士非常漂亮而且干净。 司机很有个性。
Broadway Bus Llc 回复2026-05-04
Thank you so much for sharing this Bettina—we really appreciate it! I’m glad the planning process felt smooth and that our team kept you updated along the way. It’s great to hear you liked the bus and that your driver helped make the trip even more enjoyable.
We’d love to work with you again in the future! As a small thank-you, you can use code Broadway100 on your next booking for a discount.
Thank you so much for your kind words Alexis! We truly appreciate you taking the time to share your experience with us. It means a lot to hear that our team was responsive and able to quickly address your questions Providing reliable service and clear communication is always our priority.
As a token of our appreciation, please feel free to use the coupon code Broadway100 on your next booking to enjoy a discount.
Thank you again for choosing Broadway Bus—we can’t wait to serve you again!
We sincerely apologize for the experience and completely understand your frustration Isabella. Our driver fell ill unexpectedly less than 24 hours before your trip, and we made every effort to find an alternative option for you.
Unfortunately, given the short notice, we were unable to secure a replacement in time. We know this fell far short of the standard you deserve, and we are truly sorry for the inconvenience this caused. We hope to have the opportunity to make it right for you in the future.
Thank you so much for the wonderful review Julie! We know how much goes into planning an event, so we always aim to be one less thing to worry about. We're thrilled to hear our communication, punctuality, and team hit the mark. We'll pass your kind words on to the driver! We hope to work with you again at your next event. 🙌
We sincerely apologize for the experience and completely understand your frustration Payton. Our driver fell ill unexpectedly less than 24 hours before your trip, and we made every effort to find an alternative option for you.
Unfortunately, given the short notice, we were unable to secure a replacement in time. We know this fell far short of the standard you deserve, and we are truly sorry for the inconvenience this caused. We hope to have the opportunity to make it right for you in the future.
Thank you for the kind words, and congratulations on your wedding Evan! We're glad our drivers and Anthony made the experience seamless from booking to the big day. We look forward to serving you again!
A
Ava Gershon · 写过 1 条评价 · 体验于 2026-04-23 ·
★★★★★
与百老汇打交道是一种乐趣
与百老汇打交道是一种乐趣。快速响应。
总是很包容。很棒的定价。
Broadway Bus Llc 回复2026-04-25
Thank you so much for your kind words Ava!
We're thrilled to hear that your experience with Broadway has been a positive one. Quick responses, accommodating service, and great pricing are exactly what we strive for, so it means a lot to know we're hitting the mark.
We look forward to continuing to serve you and appreciate your ongoing support!
J
Juan Rosario · 写过 1 条评价 · 体验于 2026-03-08 ·
★★★★★
与代理的良好沟通
与代理沟通良好。司机准时到达,旅途中没有出现任何问题。我们将在以后的旅行中继续使用它们。
Broadway Bus Llc 回复2026-04-25
Thank you for the wonderful feedback Juan!
We're delighted to hear that the communication was smooth, the driver arrived on time, and the ride went without a hitch.
We truly appreciate your trust in us and look forward to serving you on all your future trips!