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金钱与保险

BullionStar

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315 条评价

4.4315 条评价
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关于 BullionStar

数据更新
网站
bullionstar.com
分类
金钱与保险
所在地
新加坡
状态
待认证
近 12 个月
259 条评价
差评回复率
48%(11/23 条)
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商家自述

BullionStar is the leading bullion dealer in Southeast Asia, combining a modern e-commerce trading and storage platform with a physical Bullion Center, integrating a shop, showroom, vault and safe deposit facility in one and the same location – a one-stop-shop for everything precious metals. Over 1,000 bullion different products across 12 different product categories are displayed in 29 different showcase displays. Visit our Bullion Center in Singapore and immerse yourself in the world of precious metals. Lift a 400 oz Gold Bar and learn about precious metals and the monetary system in an interactive environment. View, buy, collect, deposit, store, sell, audit, or physically withdraw your precious metals. No appointment needed!

以上内容由商家自行提供,未经平台核实。

BullionStar靠谱吗?

BullionStar(bullionstar.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 315 条用户评价,属于金钱与保险分类,口碑良好。好评高度一致,90% 的评价为 4 星及以上;商家回复了 48% 的差评;评价主要围绕使用体验、产品、价格。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently state that purchasing precious metals online is completely hassle-free, straightforward, and very easy to navigate through a clean digital ordering system. People warmly appreciate the smooth transactions and the convenience of collecting their valuable items without encountering any unnecessary complications along the way. Some reviewers were happy with the friendly staff, noting that the personnel consistently offer professional assistance and efficient service during every single visit. Consumers also point out that the business offers exceptional bullion products at very competitive prices, alongside a wide variety of available options to choose from.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Issue with shipment papers

I ordered a gold coin which is investment gold (IPM). When importing IPM into my country, no tax has to be paid. However, FedEx charged me tax as if it was 'normal' gold. They indicated to me that it was based on the shipment papers, and that these papers were not filled in correctly. BullionStar did not correct this with FedEx, so now I had to pay tax over an order that should be tax-free.

BullionStar 回复2024-06-05

Dear Ruben, We are sorry to hear about your experience with us and FedEx regarding your order. We tried searching for your order using your name but could not find it. Would you mind sending your inquiry or order details to [email protected] so we can look into it? Thank you for your kind attention and we look forward in assisting you soonest. Best Regards, BullionStar Support

Do not trust

Company cannot be trusted and advertised their Bullion Savings Programme as not having storage fees. They later just added extra fees and mandated me to sell all my holdings otherwise. Customer service admitted that the extra fees were added later and no communication was conveyed to customers. These fees were not made known to me in advance and neither did they seek my acknowledgement and just charged me anyways. Buy from another company and keep your own Gold yourself.

Thiefs

After my last bad experience ... the converted my bullion for 1/5 th off the marketprice. Now they don't want to payout anymore. Every wallet I send to them the refuse as if it should be scam wallets, even my binace and my ledger wallet ! now the ton't even reply anymore, while the drained my account. Also I had a little from affiliation ... the refuse to pay that as well So I belief it's not a relyeble compagnie to work with

I feel betrailed

When you buy a "collecteble coin" they charge you the vallue on the market. When you want to sell them they offer you the silver prise. (about 1/5 the of the market value) When you want to send it over, they give the market value for tax payment. They do not offer any sollution, they even don't try to help. Also affiliation ... you never get your proffit on that either I would not recomend them anymore !

Horrible customer service

Horrible customer service. Will not issue a refund. Customer service sent me a letter Saying I must pay $200+ to withdraw my order from storage in a Singapore vault. I deeply regret stumbling upon this website. They had item in stock when no one else did. I’m sure it’s because no one buys from them for this reason.

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