BullionStar

Trusted bullion dealer

Trusted bullion dealer. Safe and smooth transaction.

do own research before invest money

if you want buy the BSP programe about the storage fee charges,you can email to the bulion star singapore to confirm first.do the own research before invest the money

Transparent prices

Transparent prices. Easy to transact.

Jacques Herbier泰国 · 写过 27 条评价 · 体验于 2021-05-05 · 发表于 2021-05-05

I am satisfied with the staff reacting…

I am satisfied with the staff reacting when we send an email. What is very interesting with BullionStar is that we can buy and sell with the majors of cryptos. When gold-silver don't work we can sell and send by crypto-tranfer and when gold-silver go up to comeback MORE easily than currencies-tranfer. I recommend.

Good alternative investment platform…

Good alternative investment platform and location with great accessible (near Clarke Quay MRT)

Alfie Yeo新加坡 · 写过 1 条评价 · 发表于 2020-12-26

Very good customer service and…

Very good customer service and trustworthy. I will surely come back!

'No spread scam' like the reviewer…

'No spread scam' like the reviewer below I purchased Bullion Stars 'no spread' gold only to realise that it only applies if you buy in Singapore dollars, such a scam and very misleading, I will now remove all my gold from your facilities to somewhere with more integrity. Regarding your reply, yes you can see it in the terms and conditions when you dig deep but there is no asterix by the 'no spread' when you buy it, it's deliberately misleading and speaks volumes about the integrity of your company.

"No Spread" gold bars are a BIG LIE - They screwed me out of over $4300 AUD

Highly misleading and deceptive. Absolutely disgusting. Bought a large number of "BullionStar Gold Bars with No Spread" online. The page where you buy states "No spread between the buy and sell price". There is no asterisk* to suggest any conditions to this. I received my sales invoice by email which listed my purchased items as "BullionStar Gold Bars with No Spread - 100g". No mention of any circumstances in which a spread might apply. Then, today when I went to sell, there was a difference between the buy and sell price which reduced my profit by more than $4300 AUD. No spread my ass. On further investigation, if you search deep in the Help Section, the topic on the "No Spread" bars includes an asterisk*. If you scroll down for the *explanation, it states "For orders settled in other currencies that Singapore Dollar, a spread between the buy and sell price may apply". The Terms and Conditions contain a similar wording. Clearly, by NOT including the asterisk* and explanation on the order page OR the sales invoice, this company intentionally misleads its customers into an expectation of no spread when they use the term "NO SPREAD". If they were honest, the asterisk would appear on all mentions of the term "No Spread". Totally disgusted with this company's deceptive practices.

overall good service

overall good service. A bit annoying their pushy newsletter and doomsday talk. Buying is easy, selling you only get the spot price and cant participate on high premiums the market normally pays at troubled times.

David Yip新加坡 · 写过 1 条评价 · 发表于 2020-08-13

BullionStar experience

The counter staff was patiently recommending value for money gold coins thats service. As I am not good at internet fail to lock in lower price online yesterday night and the staff guided me the step to lock in price of gold coin on line thanks

Excellent Place

Good place with good items. Fast and efficient

BE CAREFUL IF PAYMENT IN BITCOINS

BE CAREFUL IF PAYMENT IN BITCOINS This company is advertising 2 different prices without notifying the customers if you pay by US$, SG$, € or if you pay with cryptos such as BTC. In fact, as a normal customer, you first check the gold price in US$ or your local currency to compare with other merchants. Then, if you are happy with the pricing, then you place your order. In my case, I decided to pay with BCT (bitcoins). Unfortunately, without any notifications, messages, communication, BullionStar is not charging the same price in BTC. In my case, there was an extra cost of over 6.5%. When I did my verification after the payment was processed, I did not understand why my gold bar was so expansive. I found out that the BTC pricing included the following other fees: (please note that I am copy/pasting the email received from BullionStar support executive below) "We understand your concerns on the payment via Bitcoin over the prices of other currencies. We hope you understand that apart from the liquidity, volatility and market depth risk (which is even higher now given the state of the financial markets) for hedging out crypto-currencies we take on, there are also fees on exchange fees, withdrawing fiat fees paid to our provider, which is reflected in the crypto prices of bullion. Moreover, when your was placed, the price in crypto was shown clearly and transparently, and is the amount that you paid for subsequently. The price that you saw was all-inclusive and there were no other hidden add ons. When placing the order, you had also agreed to the terms and conditions, and agreed that the order is binding. Hence, I have spoken to our management on your behalf but unfortunately, we are unable to return the difference as the crypto-cur rency amount has already been hedged with our provider with us having paid the fees." ------------ As you can see, it is clearly stated in their reply that they are showing "clearly and transparently" the BTC price BUT they never inform their customers that it includes liquidity, volatility, hedging, exchange fees, withdrawing FIAT fees.... They are just confirming that they are not transparent and that maybe hundreds of other investors paid an inflated price without knowing it. I offered 2 possibilities to BullionStar: (1) refund my full BTC and take back the gold bar, (2) refund the price difference between the US$ price versus the BTC price I paid. They refused even though the BTC went up overnight and would have more than covered the hidden fees that took on my transaction. I just warn you to be careful and check all the small lines if you find them before transacting with this company. Regards

€85 charged by their bank is steep

Bullion Star's bank deducted €85 fees for a withdrawal under €500. They should find an alternative way to return customer's money, as this is extortionate. I'm sure they wouldn't have sold me gold and silver if I had been €85 short. Other than that, it is easy to purchase from the UK and to view. Communication is obviously limited due to the time difference but they did get back to me most of the time. Low storage fees and overall OK, they just nerd to sort their banking out so that customers aren't out of pocket. They tell me that they are looking into this. Euro to Euro should have no fees, surely...

Very interesting company

Very interesting company, maintain good prices and a large choice of bullion products. Unfortunately don't support SEPA transfers, meaning each time the account is funded it costs a small fortune (non Asian customer). I would give 5 stars if SEPA transactions were to be supported.

no reply to my emails since weeks now