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车辆与交通

Bumper

63 条评价

2.163 条评价
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关于 Bumper

数据更新
网站
bumper.com
分类
车辆与交通
所在地
United States · Atlanta
状态
待认证
近 12 个月
63 条评价
差评回复率
100%(46/46 条)
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Bumper靠谱吗?

Bumper(bumper.com)在 OK.one 的综合评分为 2.1 分(满分 5 分),基于本站收录的 63 条用户评价,属于车辆与交通分类,口碑较差。65% 的评价为 1 星,差评比例偏高;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

M
Mohamed Barnoussi · 写过 1 条评价 · 体验于 2026-05-14 ·

骗子

骗子,我没有付钱,总是哎呀,此信息不可用。

Bumper 回复2026-05-15

Hi Mohamed, Thank you for taking the time to share your feedback with us. We are sorry to hear that you weren't able to locate the information you are looking for. Bumper is an easy-to-access collection of vehicle records. These records are collected through official government records, insurance records and industry sources such as manufactures and service shops. As you just experienced, sometimes the information they collect is not always 100% correct. Sometimes records are incomplete as a result of being filtered through different systems or because of typographic errors when moving the records from paper to computerized format. Dealing with millions of records is not the easiest process and while we put every effort into making our data as accurate as possible, we are dependent upon the sources providing us correct information. Rest assured, your account is now canceled and you will no longer be billed moving forward. If we can provide any further assistance, please feel free to email us at [email protected].

L
Levi · 写过 4 条评价 · 体验于 2026-04-01 ·

信息缺失和不良做法

该报告没有像其他报告(例如 CarFax)那样提供太多信息,而且我完全错过了它是订阅服务的部分。 我购买了一份报告,然后不仅为该报告付费,而且随后他们自动将我降级为订阅,并向我的卡收取重复订阅的费用。 我永远不会向任何人推荐这家公司,如果您必须支付相同的价格,请选择一家至少可以为您提供完整报告的公司。

Bumper 回复2026-05-12

Hi Levi, Thank you for bringing this to our attention. We are sorry to hear that you weren't able to locate the information you are looking for. Could you please provide us with more details about the specific information that you are seeking but are unable to find? Bumper is an easy-to-access collection of vehicle records. These records are collected through official government records, insurance records and industry sources such as manufactures and service shops. The results of a Vehicle search may include (when available): Photos, Vehicle Specs, Sale Listings, Accident History, Salvage Records, Theft Records, Recalls, Market Value, Ownership Cost, Equipment Details, Warranties, Vehicle Safety, & Offers. As you just experienced, sometimes the information they collect is not always 100% correct. Sometimes records are incomplete as a result of being filtered through different systems or because of typographic errors when moving the records from paper to computerized format. Dealing with millions of records is not the easiest process and while we put every effort into making our data as accurate as possible, we are dependent upon the sources providing us correct information. Moreover, when signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle. We offer multiple hassle-free ways to cancel your account. You are able to cancel online, through email or via live chat. We would like to further investigate this matter; however, to ensure that we locate the correct account under the information provided, we kindly request additional information. Can we ask you to please email us at [email protected] ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.

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Gregg Nelson · 写过 2 条评价 · 体验于 2026-05-08 ·

骗局

骗局。我选择了一次性报告,31.99 美元,并使用我的美国运通卡支付。这份报告毫无价值。除了最初在密歇根州出售的一辆 2002 款沃尔沃车外,没有任何可用的维护信息,几年后另一辆所有权也转让给了我最近购买该车的车主。省钱。致电您的维修店,看看他们是否订阅了 CarFax,并可以免费为您提供内幕信息。

Bumper 回复2026-05-12

Hi Gregg, Thank you for bringing this to our attention. We are sorry to hear that you weren't able to locate the information you are looking for. Bumper is an easy-to-access collection of vehicle records. These records are collected through official government records, insurance records and industry sources such as manufactures and service shops. The results of a Vehicle search may include (when available): Photos, Vehicle Specs, Sale Listings, Accident History, Salvage Records, Theft Records, Recalls, Market Value, Ownership Cost, Equipment Details, Warranties, Vehicle Safety, & Offers. As you just experienced, sometimes the information they collect is not always 100% correct. Sometimes records are incomplete as a result of being filtered through different systems or because of typographic errors when moving the records from paper to computerized format. Dealing with millions of records is not the easiest process and while we put every effort into making our data as accurate as possible, we are dependent upon the sources providing us correct information. If you have additional questions, please feel free to email us at [email protected].

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Mohammed Alzubaidi · 写过 1 条评价 · 体验于 2026-05-08 ·

误导性订阅

我注册了一份 1 美元的报告(会员 ID:863619529),但 5 个月后,我惊讶地发现我擅自收取了 27.99 美元(每月)的费用。从 2026 年 1 月 9 日开始,我被收取了五次会员订阅费用,尽管事实上我在我理解的基本试用访问期间只花费 1 美元注册执行一次搜索。 我从来没有足够清楚地知道我正在注册每月自动续订的会员资格,每月费用为 27.99 美元。在注意到我的付款方式上出现意外交易并随后更仔细地查看欢迎电子邮件后,我才意识到这些经常性费用。 这种情况具有很强的误导性和不可接受性。我只使用过该服务一次,并且从未同意继续定期付费订阅。如果定期会员条款清晰透明地呈现,我会立即取消并且永远不会继续使用该服务。 欢迎电子邮件中写道:“如果您不满意……我们很乐意提供退款”,因此我要求立即取消我的会员资格,并全额退款我帐户中的所有费用。 他们的支持仅发送自动回复,但会看看会发生什么。

Bumper 回复2026-05-12

Hi Mohammed, Thank you for bringing this to our attention. We do apologize for any confusion or inconvenience this may have caused. Bumper wants our customers to be aware of the billing prior to creating an account with us. Prior to signing up for our 7-day trial, it is required to review and agree to the terms and conditions and privacy policy. Therefore, each customer agrees to the terms of our service which includes instructions on how to cancel the trial. Please note that our subscriptions are not based on usage; they are recurring subscriptions that will continue to renew until a customer cancels as stated in the agreed terms. Rest assured, your account has already been canceled. We are currently reviewing your account due to an error encountered while processing the refund. Once the issue has been resolved, the refund details will be sent directly to the email address associated with your account. If you have additional questions, please feel free to email us at [email protected].

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BJ Johnson · 写过 1 条评价 · 体验于 2026-05-07 ·

这家公司完全是一个骗局

这些公司完全是个骗局,我在第 5 天取消了 7 天免费试用。他们回来后向我的卡收取了 29.78 美元的费用。无法联系人工,客户服务号码显示没有可用的选项。我没有办法拿回我的钱。我进行了实时聊天,他们很粗鲁,拒绝退还我的钱。

Bumper 回复2026-05-11

Hi BJ, Thank you for taking the time to share your feedback with us. We do apologize for any confusion or inconvenience this may have caused. When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle. We offer multiple hassle-free ways to cancel your account. You are able to cancel online, through email or via live chat. We were able to locate your account, the account was canceled and details about the refund has been sent to the email address on file. If you have any questions please feel free to contact us at [email protected].

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Mark Williams · 写过 4 条评价 · 已认证 · 体验于 2026-05-05 ·

拥有人性化的客户服务会让事情变得更好

你们的客户服务做得非常好,任何人都可以愉快地拿走你的钱,但是当出现问题并且客户服务解决它时,那就太棒了。 此外,不必通过自动化系统来联系人类,这真的很棒。 继续做好工作。

Bumper 回复2026-05-05

Hi Mark, Thank you for your time leaving a great review. We want to ensure you that our customers are our priority and providing exceptional service is our motto. If we can provide any further assistance, please feel free to email us at [email protected].

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-04-24 ·

我只需要将它用于一些非常......

我只需要使用它来获取他们能够提供的一些非常基本的信息

Bumper 回复2026-05-02

Hi Chris, Thank you for your 5-star review! We are pleased to know that you were satisfied with the service. If we can provide any further assistance, please feel free to email us at [email protected].

H
Hayley Farris · 写过 2 条评价 · 已认证 · 体验于 2026-04-23 ·

该网站不允许访问...

该网站不提供基于广告中的车牌信息的信息访问。

Bumper 回复2026-05-01

Hi Hayley, Thank you for taking the time to share your feedback with us. We are sorry to hear that you weren't able to locate the information you are looking for. Bumper is an easy-to-access collection of vehicle records. These records are collected through official government records, insurance records and industry sources such as manufactures and service shops. The results of a Vehicle search may include (when available): Photos, Vehicle Specs, Sale Listings, Accident History, Salvage Records, Theft Records, Recalls, Market Value, Ownership Cost, Equipment Details, Warranties, Vehicle Safety, & Offers. As you just experienced, sometimes the information they collect is not always 100% correct. Sometimes records are incomplete as a result of being filtered through different systems or because of typographic errors when moving the records from paper to computerized format. Dealing with millions of records is not the easiest process and while we put every effort into making our data as accurate as possible, we are dependent upon the sources providing us correct information. Rest assured, your account is now canceled and refunded. If we can provide any further assistance, please feel free to email us at [email protected].

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-04-28 ·

我不知道我每月被收取费用

我不知道我每月都要付费。我相信你欺骗了我几个月。

Bumper 回复2026-04-29

Hi there, Thank you for taking the time to share your feedback with us. We do apologize for any confusion or inconvenience this may have caused. When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle. Please be assured that your account was canceled and refunded. If you have any questions please feel free to contact us at [email protected].

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Ry · 写过 1 条评价 · 体验于 2025-09-24 ·

没有同理心

我的车被盗了,所以当我获得车辆被盗赔偿后,我想利用bumper.com 来确保我想要购买的车辆的合法性。我注册了 1 美元的试用版,然后被收取了全额费用,因为该网站非常不直观,无法确保取消是一种痛苦,以至于您不会这样做。我从来没有见过这样一个网站,欺骗性营销做得这么好。 如果能更容易地确定我可以取消的话,我会更高兴,但我感觉自己被欺骗了,尤其是在我经历了如此痛苦的经历之后,而且对我的处境没有任何同情心。我永远不会推荐 Bumper.com,并将继续谈论我的可怕经历,以帮助防止其他人有同样的经历。

Bumper 回复2026-04-27

Hi Ry, Thank you for bringing this to our attention. We do apologize for any confusion or inconvenience this may have caused. We offer multiple hassle-free ways to cancel your account. You are able to cancel online, through email, or live chat. We would like to further investigate this matter; however, to ensure we locate the correct account, we kindly request additional information. Can we ask you to please email us at [email protected] ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.

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Ron · 写过 1 条评价 · 已认证 · 体验于 2026-04-20 ·

糟糕的客户支持

糟糕的客户支持 取消后向我收费

Bumper 回复2026-04-21

Hi Ron, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your experience didn’t meet your expectations. When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle. Please know that there were only charge attempts and did not go through as there was an error with your payment method on file. Rest assured that your account was canceled and you will not be billed moving forward. If you have any questions please feel free to contact us at [email protected].

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-04-20 ·

你在处理方面非常专业……

你们在处理我的退款方面非常专业。

Bumper 回复2026-04-21

Hi there. Thank you for taking the time leaving an awesome feedback. We want to ensure you that our customers are our priority and providing exceptional service is our motto. If you have any questions please feel free to contact us at [email protected].

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customer · 写过 1 条评价 · 已认证 · 体验于 2026-04-12 ·

快速运输适合

Bumper 回复2026-04-20

Hi there, Thank you for your 5-star review! We are pleased to know that you were satisfied with the service. If we can provide any further assistance, please feel free to email us at [email protected].

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Gogol Laznik · 写过 1 条评价 · 体验于 2026-04-15 ·

我一定是花 1 美元参加了一场平局……

我必须花 1 美元在一次领带上注册才能检查车辆报告。不是特别有用,但此后几个月他们一直向我收取 29 美元/月的费用。这是一家陷阱公司,希望你不要太频繁地检查你的信用卡账单,而我没有。结果我就付出了代价。

Bumper 回复2026-04-16

Hi Gogol, Thank you for bringing this to our attention. We do apologize for any confusion or inconvenience this may have caused. Could you please provide us with more details about the specific information that you are seeking but are unable to find? Bumper wants our customers to be aware of the billing prior to creating an account with us. Prior to signing up for our 7-day trial, it is required to review and agree to the terms and conditions and privacy policy. Therefore, each customer agrees to the terms of our service which includes instructions on how to cancel the trial. Please note that our subscriptions are not based on usage; they are recurring subscriptions that will continue to renew until a customer cancels as stated in the agreed terms. We would like to further investigate this matter; however, to ensure we locate the correct account under your name, we kindly request additional information. Can we ask you to please email us at [email protected] ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.

L
Luis · 写过 1 条评价 · 已认证 · 体验于 2026-04-13 ·

服务很好

服务非常好。服务代表思路清晰,非常出色。

Bumper 回复2026-04-14

Hi Luis, Thank you for your 5-star review! We are pleased to know that you were satisfied with the service and found our representative clear and excellent. If we can provide any further assistance, please feel free to email us at [email protected].

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Edward Jarzabek · 写过 1 条评价 · 体验于 2026-04-12 ·

可怕的报告没有任何信息......

可怕的报告没有任何信息是相关的。基本上为您提供非常少量的信息来帮助您。其他一切都只是互联网上的通用信息,完全浪费金钱和时间。这份报告绝对是可怕的,而且基本上毫无用处。

Bumper 回复2026-04-13

Hi Edward, Thank you for taking the time to share your feedback with us. We are sorry to hear that you weren't able to locate the information you are looking for. Bumper is an easy-to-access collection of vehicle records. These records are collected through official government records, insurance records and industry sources such as manufactures and service shops. As you just experienced, sometimes the information they collect is not always 100% correct. Sometimes records are incomplete as a result of being filtered through different systems or because of typographic errors when moving the records from paper to computerized format. Dealing with millions of records is not the easiest process and while we put every effort into making our data as accurate as possible, we are dependent upon the sources providing us correct information. Rest assured, your account is now canceled and you will no longer be billed moving forward. If we can provide any further assistance, please feel free to email us at [email protected].

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-04-03 ·

我没有报名参加这个活动,也没有……

我没有注册这个,也不喜欢被收费或我没有订购的东西。

Bumper 回复2026-04-10

Hi there, Thank you for bringing this to our attention. We do apologize for any confusion or inconvenience this may have caused. Bumper is a website that provides you with access to vehicle records that were formerly only available to dealerships. You can search a VIN number, by vehicle type, or license plate to locate vehicle records and much more. All searches are run by you in your account, once you sign up for an account. Bumper wants our customers to be aware of the billing prior to creating an account with us. Prior to signing up for our 7-day trial, it is required to review and agree to the terms and conditions and privacy policy. Therefore, each customer agrees to the terms of our service which includes instructions on how to cancel the trial. Please note that our subscriptions are not based on usage; they are recurring subscriptions that will continue to renew until a customer cancels as stated in the agreed terms. Rest assured that your account was closed because it appears you disputed our charges with your bank. Please be assured the account is canceled and closed. We are locked out of any further transactions. You would need to follow up with your bank regarding the resolution of the dispute and the return of any funds to your account. If we can provide any further assistance, please feel free to email us at [email protected].

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Mike Roberts · 写过 5 条评价 · 体验于 2026-04-06 ·

该组织正在继续……

尽管我购买了一次交易,该组织仍继续向我收费。我多次联系他们,但没有结果,他们甚至没有回复取消任何会员资格的请求(我从来不知道我有会员资格)。我确信这是一家掠夺性公司,不会回复联系。话虽这么说,如果我没有很快收到他们关于这些指控的消息,我将别无选择,只能追究欺诈指控

Bumper 回复2026-04-08

Hi Mike, Thank you for bringing this to our attention. We do apologize for any confusion or inconvenience this may have caused. We attempted to locate any recent communication with us using the information provided; however, we were unable to find any records. Could you please clarify how you contacted us? Bumper wants our customers to be aware of the billing prior to creating an account with us. Prior to signing up for our 7-day trial, it is required to review and agree to the terms and conditions and privacy policy. Therefore, each customer agrees to the terms of our service which includes instructions on how to cancel the trial. Please note that our subscriptions are not based on usage; they are recurring subscriptions that will continue to renew until a customer cancels as stated in the agreed terms. We would like to further investigate this matter; however, to ensure we locate the correct account under your name, we kindly request additional information. Can we ask you to please email us at [email protected] ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.

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Nelson Johnson · 写过 3 条评价 · 已认证 · 体验于 2026-03-17 ·

碳纳米管

碳纳米管 这是浪费我的时间

Bumper 回复2026-04-08

Hi Nelson, Thank you for bringing this to our attention. We do apologize for any confusion or inconvenience this may have caused. Can you provide additional information as to how you were using the service that did not work for you? Rest assured, your account is now canceled and you will no longer be billed moving forward. If we can provide any further assistance, please feel free to email us at [email protected].

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Ruth Ann Jackson Butler · 写过 5 条评价 · 已认证 · 体验于 2026-04-06 ·

洛维特格单位

Lovectge 单元,在列表或报告中都没有披露几个昂贵的问题......例如 - 原始管道损坏并被操纵进行修复。 轮胎寿命等0

Bumper 回复2026-04-09

Hi Ruth, Thank you for taking the time to share your feedback with us. At Bumper, we make every effort to provide as much publicly available vehicle history information as possible. However, we are limited by the data provided to us by our sources, including government agencies, non-profit organizations, and industry sources. Please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can. If we can provide any further assistance, please feel free to email us at [email protected].