Thank you for your wonderful review! We're glad we could answer all your questions and that your hearing aids arrived ready to use and working perfectly. If you ever need support or adjustments, we're always here to help.
根据他们自己既定的目标,交付时间比我预期的要长。 客户服务似乎对产品本身的性能不太了解——有点一般。 购买的产品是我的 Signal 助听器的附加组件,可以工作,但肯定还没有达到解决我的大部分问题的程度。 只是一般。
Buyhearingaid 回复2026-03-07
Thank you for your feedback. We're sorry your experience wasn’t great. Please let us know what we can do to make it better we’d be happy to help.
G
Graham Nash · 写过 3 条评价 · 体验于 2026-02-24 ·
★★★★★
我佩戴助听器已有多年,而且我……
我佩戴助听器已有多年,我对我的峰力助听器非常满意。
Buyhearingaid 回复2026-03-07
Thank you for your feedback, Graham! We're glad to hear you're completely satisfied with your Phonak hearing aids. If you ever need any support or assistance, we're always here to help.
Thank you for your kind feedback! We’re glad you’re happy with your Oticon Zeal and our support. We look forward to helping you again in the future!
K
Ken DeVilling · 写过 1 条评价 · 已认证 · 体验于 2026-02-11 ·
★★★★★
支持人员尚未发送我购买的所有设备
购买过程很顺利。
购买的物品还没有到达。
我利用了调整服务。 进展顺利。
Buyhearingaid 回复2026-02-23
Thank you for your feedback, and we’re glad to hear the purchase process and adjustment service went well. We're sorry for the delay in receiving your equipment; this isn’t the experience we want for you. Please reach out to us at 888-575-4718 or [email protected] with your order details, and we’ll look into this right away and make sure everything is resolved as quickly as possible.
c
customer · 写过 2 条评价 · 已认证 · 体验于 2026-02-06 ·
★★★★★
到目前为止售后跟进很差
到目前为止,售后跟进很差。关于编程调整的电子邮件没有回复。失望的
Buyhearingaid 回复2026-02-23
We sincerely apologize for your experience and the delay in follow-up. That’s not the standard we strive for. We’d really like to make this right for you. Please let us know the best way to assist with your programming adjustments, or feel free to reach out to us directly at 888-575-4718 or [email protected], and we’ll prioritize this for you right away.
J
Jess B. · 写过 6 条评价 · 已认证 · 体验于 2026-02-03 ·
★★★★★
山姆和他的公司考虑得非常周到……
山姆和他的公司非常周到,让这次体验变得愉快
Buyhearingaid 回复2026-02-11
Thank you for your kind words! We’re glad Sam and the team made your experience enjoyable. We truly appreciate your support.
Thank you for your wonderful feedback! We’re so glad to hear your hearing improved and that everything arrived on time. We truly appreciate your support.
Thank you for your kind words! We’re happy to hear the audiologist was helpful and that everything worked out well. We’re always here if you need further assistance.
Thank you for your wonderful review! We’re glad everything went smoothly and that your hearing aids are working great. We’re always here if you need anything.