Thank you so much for your kind words and feedback! We’re glad to hear you had a smooth onboarding and payment experience with Caddy Moving. We truly appreciate your hard work and are happy we were able to assist you throughout the process. Thank you again for your support and for being part of the Caddy team!
Hi Femi,
We sincerely apologize for the frustration and concern regarding your payment experience. We understand how upsetting this situation has been, especially after completing your first job with us.
Please know that we have been attempting to contact you through the phone number associated with your account, but we have not received a response. We would like the opportunity to review your payment status and help resolve this matter as quickly as possible.
We appreciate the work you completed and take your concerns seriously. Please reply to our calls or messages so we can assist you further and provide an update regarding your payment.
Hi Mathew,
Thank you for taking the time to share your detailed feedback. We sincerely apologize for the scheduling issues, communication problems, and inconvenience you experienced during your move.
We understand how important timing and coordination were with your building’s freight elevator window, and we regret that we did not meet your expectations. We also apologize for the excessive calls and the frustration caused by having to manage updates throughout the process.
At the same time, we appreciate your kind words about the mover who assisted you and worked hard throughout the job. Your feedback regarding both the service and management experience has been shared with our team for further review as we continue improving our operations and customer experience.
We truly appreciate your honest feedback and regret that your experience did not reflect the level of service we strive to provide.
Hi Ollie,
We sincerely apologize for the lack of communication and the inconvenience you experienced regarding this job. We understand how frustrating it must have been to drive a long distance, wait for updates, and not receive a timely response from dispatch.
We truly appreciate your professionalism and willingness to arrive early to properly prepare for the job. That level of effort does not go unnoticed.
Please know that we will be compensating you for your gas due to the inconvenience caused. Our team is currently reviewing the situation internally to ensure better communication moving forward.
Thank you for your patience, and again, we apologize for the experience.
Hi Jared,
Thank you for the update and for giving us another opportunity to work with you. We sincerely apologize again for the delay with your previous payment and understand your frustration regarding the experience.
We’re glad to hear your recent job and payment process went much more smoothly. We appreciate your patience and feedback as we continue improving our communication and payment processing for our movers.
C
Camron Gray · 写过 1 条评价 · 体验于 2026-05-01 ·
★★★★★
卡姆伦非常聪明、坚强,而且……
卡姆伦非常聪明、强壮,工作速度快,我在每项工作中都推荐他,非常感谢这家搬家公司
Caddy Moving 回复2026-05-09
Thank you for your kind feedback! We’re glad to hear Camron provided fast, strong, and efficient service. We truly appreciate your recommendation and support, and we’re happy you had a great experience with our team!
Hi David,
We’re sorry to hear about your experience and appreciate you bringing this to our attention.
To properly look into this matter and assist you as quickly as possible, could you please provide your job number and contact number? Our team will review the details and reach out to you immediately to resolve this.
Thank you.
Q
Quan Herndon · 写过 3 条评价 · 体验于 2026-05-02 ·
★★★★★
坏扎克坏
球童搬家的老板是扎克·理查兹..我不明白这家公司怎么还在营业而且他没有入狱..
Caddy Moving 回复2026-05-13
Hi Quan,
We’re sorry to hear about your experience and understand your frustration.
We take all concerns seriously and would like the opportunity to look into this further. Could you please provide your job number and contact number so our team can review the details and reach out to you directly?
Thank you for your time.
Hi Shannon,
We’re very sorry for the experience you had during your move. This is not the level of service we aim to provide, and we understand your frustration.
Your feedback has been escalated to our operations team for review so we can address what went wrong and improve moving forward. We appreciate you sharing this with us and sincerely apologize for the inconvenience.
T
Tyrone Pinnix · 写过 2 条评价 · 体验于 2026-04-27 ·
★★★★★
做了工作吗
工作完成后,所有联系立即停止。 没有报酬,我联系不到任何人。
Caddy Moving 回复2026-05-13
Hi Tyrone,
We’re sorry to hear about your experience and understand your frustration regarding the lack of communication and payment delay.
We would like to help resolve this as quickly as possible. Could you please provide your job number and contact number so our team can review your case and get in touch with you right away?
Thank you for your patience.
Hi Jaylon,
Thank you for your feedback. We’re glad your payment came through, and we appreciate your patience. We also value your suggestion about improving phone support and separating hotlines for customers and movers—we’ll definitely take this into consideration.
Thank you for the update and for sharing your experience. We’re glad you were able to receive payment after the follow-up, and we appreciate your patience throughout the process.
We also hear your concern regarding the time expectations and communication around job completion. Your feedback about clearer time caps and upfront expectations is very valuable and will be shared with our team for review so we can improve future coordination between dispatch, movers, and customers.
We appreciate the work you put in and your honest feedback.
Hi,
We’re very sorry to hear about your experience. This is not the level of professionalism or care we expect from our movers, especially when handling valuable items.
Your feedback has been escalated to our operations team for review so we can address the issues with communication, packing, and handling standards. We truly appreciate you bringing this to our attention and sincerely apologize for the inconvenience caused.
Hi,
We’re sorry to hear about your concern regarding payment. We take this seriously and would like to help resolve it as quickly as possible.
Could you please provide your job number and contact number so our team can review your case and reach out to you directly?
Thank you.
Hi Brian,
We’re sorry to hear about your experience and understand your frustration regarding payment concerns. We take all worker payment issues very seriously and would like to look into this immediately.
Could you please provide your job number and contact number so our team can review your completed jobs and resolve this as soon as possible?
Thank you for your patience.
Hi,
We’re very sorry to hear about your experience on your first day with us. This is not the level of communication or coordination we expect from our scheduling and dispatch teams, and we understand your frustration.
We appreciate you bringing this to our attention. Your feedback will be escalated for immediate internal review so we can address the breakdown in communication and improve our processes moving forward.
We sincerely apologize for the inconvenience and thank you for sharing your experience.
Hi Rayquan,
We’re sorry to hear about your concerns and appreciate you reaching out.
Upon checking our records, the payment for this job was already sent via PayPal on April 17, 2026. We also attempted to contact you through your phone number on file, but we have not received a response.
If there are any issues receiving the payment, please let us know so we can further assist and resolve this for you.
Thank you.