Caddy Moving (caddymoving.com) has a 1.4 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Home Services and its reputation is poor. 83% of reviews are 1 star, a relatively high share; The business has replied to 66% of negative reviews. Last updated 2026-08-10.
I'm contacted BBB
Better business bureau you all need to get your shit together !!!!
Caddy movingIs a scam that do not even deserve one star more like -10 stars ! I done a job four days ago they said I will get paid through Cash App in 24 hours never heard of that reach out to customer service no response no update and still no pay this company here is full of BS and need to be shut down ASAP you do not do hard-working people that is going out making a living and making you money too and not pay them it make you think twice about all the craigslist gigs
Caddy moving . PLEASE SHUT YOUR DOORS AND MOVING COMPANY BECAUSE THIS IS NOT GETTING IT. YOU CAN LOOK BACK AT ALL THE REVIEWS AND SEE HOW THEY SCAMMING MANY PEOPLE NOT JUST ME. IT’S VERY RIDICULOUS. Every time you call one of the numbers even customer service they text back immediately saying we will get back with you in a few never
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Athenia · 1 review · Experienced 2026-08-02 ·
★★★★★
I did my first job yesterday for $89…
I did my first job yesterday for $89 locked rate. Worked 11am to 2pm. Customer decided it was only 2 hours. Now my pay will be 25% less and I will be possibly be paid almost a week later. The 7th instead of the 2nd. They have been asking about me picking up more work. I saved all the screenshots.
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Vaughn Wilson · 1 review · Experienced 2026-07-02 ·
★★★★★
Haven’t been paid for multiple jobs job…
Haven’t been paid for multiple jobs job number 132362 and 200441 support isn’t responding at all been4 days and still no payment
Guys were great. Showed up in time. Worth the price
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Antwun · 4 reviews · Experienced 2026-07-24 ·
★★★★★
Worked for them one day 24 July 2026
Worked for them one day, couldn't pass background, I worked 3 hours at $25hr was never paid, contacted support 2 days with no response, still no pay 😡 going on week 2, this company needs to be banned from Craigslist, it's people trying to make honest cash with the gigs, I wish I could give them a -0
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Chloe · 1 review · Experienced 2026-07-30 ·
★★★★★
Do NOT use this company
The people in this company are absolute crooks. Moving team damaged my items (witnessed event) and steered me towards packaging/protecting my items in a way so that if damaged they would not have to pay out on insurance policy. The cost for me to move was less than the amount of damage they caused! Which was over $600 in including broken TV and dresser. They were completely unhelpful, uncaring, and unreasonably cold in trying to get appropriate reimbursement for their mistakes. Would never use again and will actively discourage anyone else to use this company.
What going on with you guys yall always take me from in que to on hold we don’t get paid until the next day now on hold means days or even weeks yall always don’t answer the phones we talk to a machine my job 200171 we had heavy furniture up 3 flights of stairs in 100 plus heat supposed to have been a 4 person job but only sent me and another guy we went overtime due to heat but now we’re on hold for what
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NeVaFan the Great · 2 reviews · Experienced 2026-07-09 ·
★★★★★
This is NOT a FAKE REVIEW!!
This is Not a Fake Review, So Stop Deleting my post. This company owes my $85, just $85. And their ducking me, but still asking me to come work for them. Just last night Juliet reached out and asked me to do a job today and I refused. Cant pay me but want me to keep working, thats crazy....Again this is not a fake review, I worked for them and they refuse to pay me, and keep making excuses on why they haven't paid me. Please just pay me and stop Advoidng me, im not going to stop.
This company is a scam. They treat emoloyees like shit- and there is no other way to put it. They over charge customers and dont pay out those who do the actual work.
Also the agents will lie to their employees - they over booked because they dont have reliable movers. But when a reliable mover shows up- the agents lied to me saying the customer is unresponsive so dont leave yet to go to the job sit.. I was at the location already and spoke to the customer.
do NOT use this company. its a money grab
We worked today in 103 degrees, my one year old daughter is sick and in the hospital. We worked for almost 6 hours. All 3 of us!
EDIT
THEY DID PAY ME AFTER PERSONAL MESSAGE ON REDDIT.
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Jason · 1 review · Experienced 2026-07-02 ·
★★★★★
just like everyone else on this app…
just like everyone else on this app they are not going to pay you you can't get in touch with anybody that won't call you back it's free labor so take your chances you might get it most likely you won't
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Anthony Ruas · 1 review · Experienced 2026-06-27 ·
★★★★★
So I did a Job on caddy on 06/27 and…
So I did a Job on caddy on 06/27 and they never paid me, I already wrote emails, Tickets, Text and they simply said “ Apologies for the delay. I have already forwarded your concern to our finance team. Once we receive an update, I will contact you as soon as possible.”. Now they dont even answer my email, 100% scam 3 hours of work for free.
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Rocket Ship · 1 review · Experienced 2026-05-18 ·
★★★★★
Terrible group of young white boys Scamming or just aren’t good at doing business!
Terrible group of young white boys scamming , they’ll play with your money . You’ll spend your wheels burn up fuel , expecting to do fair business ; ya know do a job get paid after , that doesn’t happens as they claim . They don’t have their shii together too risky cause it’s a toss up getting paid on time , fuel is too expensive for this type of foolery.
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ricky smith · 1 review · Experienced 2026-07-02 ·
★★★★★
There a joke they dont pay you been…
There a joke they dont pay you been waiting for days it said the fund were payed out I haven't received nothing ill never work for them again
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Stephen Jeselnick · 2 reviews · Experienced 2026-06-20 ·
★★★★★
Danger, Disappointed, and Disgusted
Danger: I found this company to be overpriced and seriously flawed.
The contract called for three people at 08:00 am. At first, one man showed up. The second man’s car broke down. The third man showed up hungry, and without a car.
My repeated calls and texts to the company went unanswered.
These three men had not worked together and there was chaos in moving the furniture. It was a nightmare.
Only after I refused to pay the bill, then someone called me. They will report my complaint to the company went unanswered.
DO NOT USE THIS COMPANY!
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Javon Ellis · 1 review · Experienced 2026-06-25 ·
★★★★★
Why is there no option for zero stars
Why is there no option for zero stars. Do not 🚫 work for this company, they are for sure a scam. I've been waiting days for my hard worked money. Someone needs to get a major lawsuit going against this company ASAP! I Feel good to write this review about these people!
Terrible!!! My husband did a job for these people and still had not been paid. You can not contact anyone; it doesn't matter which number you call or if you email. Do not work for these people! Scam! Scam! Scam!
Reply from Caddy Moving2026-06-23
May I please have the Job ID number and your full name so I can further assist you? Message me (888) 788-8542
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Lion Paw · 1 review · Experienced 2026-06-21 ·
★★★★★
Job number 128614 me and another guy…
Job number 128614 me and another guy completed yesterday and we haven't been paid...
Reply from Caddy Moving2026-06-23
May I please have your full name so I can further assist you? Message me (888) 788-8542
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Karlie · 2 reviews · Experienced 2026-06-21 ·
★★★★★
We hired Caddy Moving to help unload…
We hired Caddy Moving to help unload our moving truck after relocating, and unfortunately we were disappointed with the overall experience.
The crew was friendly and completed the job, but the efficiency did not match what we expected for the price we paid. What was especially frustrating is that the company we hired to load the truck completed the loading, organization, and packing of the truck in just over an hour. In comparison, unloading the truck took nearly two hours with Caddy Moving, even though unloading is generally the simpler part of the process since everything is already packed and organized.
We paid $320 for approximately two hours of unloading labor, and based on the amount of work involved, we felt the job took significantly longer than it should have. The pace of work did not reflect the level of efficiency we expected when hiring professional movers.
Overall we did not feel that the value matched the cost. Based on our experience, we would definitely choose a different moving company in the future.
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Deidra · 3 reviews · Experienced 2026-06-14 ·
★★★★★
I would give this moving company a 0
I would give this moving company 0 stars if I could.
If you decide to use them, make sure you take pictures of everything before and after the move. I was told that all I needed to do was rent the truck and that they would wrap, disassemble, move, and reassemble my furniture. That was not true.
During the move, my couch was ripped, a leg was broken off my dresser, my dressers were heavily scratched, and my entertainment center was damaged. They also put two holes in my wall and broke my bed.
It was an absolutely horrible experience from start to finish. When I filed a damage claim, they offered me only $50 for approximately $400 worth of damage.
I have already retained an attorney and filed a complaint with the Better Business Bureau. I strongly recommend spending the extra money on a reputable, professional moving company. The damage to my furniture and home ended up costing me far more than I would have spent hiring a quality mover in the first place.
Good luck to anyone considering this company. Based on my experience, I would not recommend them.
Reply from Caddy Moving2026-06-19
Hi Deidra,
We sincerely apologize for the experience you described and for the frustration and inconvenience this situation has caused.
We take your concerns seriously, and our Customer Support team will be reaching out to you to discuss your experience and assist in addressing your concerns. We appreciate the opportunity to review the matter and work toward a resolution.
